Audio dropping out on videos

my daughters toshiba laptop will play videos but the sound keeps dropping out and the only remedy she has is to refresh the page, whereupon the audio resumes exactly where it left off.This doesn't solve the problem,however,and she is getting heartily sick of spending hours watching a dislocated short video.Any help would be appreciated.This has been happening for months...she is a patient person.

Moved to the Using Flash Player forum as this is not specific to the latest Flash Player beta. Someone here will be able to help you, but I'll get you started.
We'll need some additional information in order to figure out what is going on. There are a lot of possible reasons that this might be happening. Complete answers to the questions and troubleshooting steps below will allow us to isloate the root-cause (and there's a good chance you'll end up fixing it as you work through the steps).
Basic Troubleshooting Info
To help troubleshoot we'll need the following system information:
- Operating system
- Browser
- Flash Player version - http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
The first step is to work through the video troubleshooting guide for your operating system, here:
- Windows - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
- Mac - http://helpx.adobe.com/flash-player/kb/video-playback-issues.htm
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
- Windows - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Windows_users
- Mac - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Mac_OS_users
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify this by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the menu.
- HTML5 video - http://www.youtube.com/watch?v=cTl3U6aSd2w&html5=True
- Non-HTML5 video - http://www.youtube.com/watch?v=cTl3U6aSd2w

Similar Messages

Audio drops out while video continues to play just after making a cut!

I've been using Adobe Premiere Pro for a few months now and I use it to edit my YouTube gameplay videos. Here is everything I am doing in Adobe Pr:
1. Create new project
2. import my raw gameplay video (m2ts file)
3. import my wave sound file (my commentary)
4. Put them on the time line and play the video (it works then)
5. make a cut somewhere and the GAMEPLAY audio drops out not the video or my commentary.
The same thing happens in Adobe Premiere Elements as well. Should I convert my m2ts files to MP4 or AVI or something??? Please help

Last week, this song played fine on the burned copy.
Is this problem now showing up in the iDVD preview mode? Or is it with subsequent burned DVD's?
Go back to your project in iDVD. Go to File>Save as disk image. This will create a file that can be viewed on your computer's DVD player. The disk image will show you how your project will appear when played on a standard DVD player. See if this problem is repeated. If everything is fine, go ahead and burn the DVD using Disk Utility.
I hope this helps.

Audio dropping out, but video fine. Please help!

For the past week or so i've been having this issue where after so many minutes of watching tv the audio will cut out from that channel, but the video will remain the same. If I change the channel the audio is fine, but eventually it will cut out. I then can go to a THIRD channel and, sure enough, sound will drop eventually. It's not the TV because I was watching DVDs all day and it was perfectly fine. I don't have surround sound, it's not hooked through a receiver or anything else fancy. It's just a straight connection from the box to the TV via an HDMI cable. Any help would be greatly appreciated.

That might be fixed by doing the following
There is a special setup menu that you can enter, that is NOT part of the regular set to box menu settings. To get there:
Power off the Set top box -> Select -> Menu.
On STB's with no select or menu buttons, on the remote press STB Power OFF -> OK -> Menu.
You will see a white screen and an all text menu called USER SETTINGS. Use the arrow keys to move around.
Scroll down to a line that says "ADDITIONAL HDMI SETTINGS" and hit a right arrow to get into the next level of the menu
There is a sound setting called AUDIO OUTPUT It says AUTO Scroll to it and change it to L-PCM.
Exit out of the menus, power the unit off and power it on again

Ichat Audio dropping out

My Ichat audio drops out on video chat with AIM users using Windows (vista)
. It only happens with Ichat not skype or any other program. Whats the issue or fix here?

Hi,
In iChat > Preferences > Video/Audio Section try the Bandwidth at 500kbps.
9:46 PM Sunday; October 17, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Audio drops out when following video to external monitor

When I play a sequence to an external monitor, the audio drops out for 2 to 3 seconds after changes on the video track, and then pops back in with no interuption in video output. It doesn't happen at every cut, but it's consistent in the places it does. I thought it might be caused by the size the project has become. So I exported the sequence as a quicktime file, closed the lage project, opened a new one and exported the new file and played it and it happened again, even though there were no edits. It doesn't occur at all when I turn off external video, and play it on the computer. I connected a new firewire from the computer to my DV deck, restarted the computer, but it keeps happening.
Is it that the dramatic change in color, light and compostion crowding out the audios ability to follow the video through the wire?
I'm completely stumped. The next step will be to open the computer and try to blow any excess dust out. I do this periodically anyway, and my last time was two months ago, so I'd be surprised if it works.
Maybe the G4 with 2G processing power can no longer handle the program, but it shows no sign of stuggle in any other way.
My clients are starting to grow restless.

Thank you so much X & Paul, for your suggestions. Although they didn't solve the problem, they kept me hopeful enough to continue my quest for an answer. After exhausting all effort to find the problem in the audio, I decided to focus on the video. So, I tried correcting the excess luma on the consolidated QT movie, and suddenly the problem was fixed. Because of the different levels of correction I'd need for each and every cut in the original sequence, and the precious time it would take, I'd planned to save it for the color correction stage, a mere 2 weeks away. I remembered how illegal white would often cause the image on some monitors, specifically consumer TVs, to waver for a second. But this was happening all the way back to the DV deck's audio meter, so I never expected it to be a luma issue.
I assume that the outdating capacity of my G4 played a part, but I wanted to write back with my thanks, and to impart my illuminated wisdom to the next perplexed soul.
Thanks again,
jesterhead

Video & Audio Drop Outs on Macbook Pro

I have a MacBook Pro with Version 10.7.3, 6 months old. Just recently when I play video, regardless of whether it's in iTunes, iMovie, or embedded in Keynote the video sticks, audio drops out for 1 -2 seconds or the shot freezes. What causes this and how is it fixed.

I apologize for the audio drop outs. I have sent you a private message to get account information from you so we can reprogram your boxes.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Video playback slow and audio drop out after render

Hi
I have downloaded a trial version of After Effects from the cc,
Problem is everytime I render ou,t the video playback is slow and the audio drops out
This happens with AVI or Quicktime files.
Using a Intel i5 quad core, 8 gig of ram 250 gig ssd.laptop
Render/export in Premire pro is fine.
Can any one help.
Regards Phil Green
Blue Room Media.

It sounds like you might be hitting the space bar in hopes of getting real time playback. Sorry, but AE doesn't work like that, because it does totally different things from an editing application like Premiere.
And if you've downloaded the tryout version, you really ought to learn how AE works... and a short description is "it doesn't work intuitively". You can frustrate yourself in a hurry.
But this can really help;
Getting started with After Effects (CS4, CS5, CS5.5, CS6, & CC) | After Effects region of interest

Audio drop-out in FCPX with 1920x1080 & 2048x1240p @ 24p (codec Apple ProRes 4444 (Linear PCM))24p

Hi all...
I'm new to this forum.
Is there an audio issue (drop-outs) with FCPX (ver 10.1.2) for 1920x1080 24p, 1080p HD & 2048x1240 24p (2k) - note: films in FCPX are in codec Apple ProRes 4444, Linear PCM?
Very recently I've been working on a show reel and I have imported a file (short film) to snip out a section to add to the show reel.
I set the project to the film's settings i.e.. "set based on first video clip"...(1920x1080 24p, 1080p HD). When I play the film in FCPX the audio "hic-cups"..."dips to silence"..."drops-out" briefly (up to 0.5 secs in duration) and very frequently all the way through (approx 15 mins long film)...note: audio set is at stereo 48kHz. The audio monitors on the right hand side also show the dip taking place (if it's a long enough drop-out).
I also have a version of the film in 2048x1240 24p at 2k, again Stereo 48kHz...and this does the same audio "drop-out" all the way through. I'm unsure what other formats will create this problem i.e. higher or lower aspect ratios than those above.
Is this a software and/or OS issue? Or a hardware issue? Or both!?
About This iMac details:
iMac 27 inch: OS X ver 10.9.4
Processor: 3.5 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096 MB
Fusion Drive 3.12 TB
Final Cut Pro X was bought & installed with this iMac back in Feb 2014
FCPX version: 10.1.2
Note also: I used Compressor (ver 4.1.2) to convert the files (movies) above to Apple ProRes 422 HQ, Linear PCM and the issue disappeared - the audio and visuals played with no problems. All films play with no issue when opened in QT player. They are also fine when exporting from FCPX. The issue only occurs (as far as I can tell) within FCPX when editing or playing the audio there.
Has anyone encountered this problem?
Kind Regards,
Hakan

Hi Luis,
Thank you for that.
Seems like you have a point about the "hardware" issue. I'm unsure (new to it all) at what data rate my (er...wonderful) fusion drive provides FCPX for smooth playback - or where I can find that info on the iMac. Playing back movies in the 422 HQ codec seems to have no issues (when I converted the movie from 4444 HQ).
But playing the full 4444 HQ, the picture is smooth, but the audio has these drop-outs - even with "best performance" option ticked. Interesting that the audio suffers, not the picture in FCPX - so not sure what's going on there. I also read - perhaps - that to play a smooth ProRes 4444 HQ movie in FCPX the data rate should be min of 500 Mbs (based upon About Apple ProRes) for HD movies and up (i.e. 2k). ProRes 422 HQ needs a data rate of 220 Mbs - so that is my upper-limit to smooth video&audio playback with the current system I have, I guess.
Does anyone recommend a fast USB3 or Thunderbolt drive (500Mbs+) where I am able to run 4444HQ movies with no issues to picture or sound (away from the fusion drive)?
KR
H.

Preview Files Suddenly Go Missing, Render Entire Work Area Crashes Premiere, Audio Drops Out

I opened a Premiere Pro project I was working on earlier today and it said it couldn't find the preview files, searching my system found that the files didn't exist.
Rendering my entire work area brings up the "render window" but nothing happens, if I press cancel Premiere freezes.
Started getting a strange situation error ( 26 ::139 ) in After Effects at the same time that Premiere lost the preview files and the crashes started happening. It disallows me from editing any dynamically linked projects. In Premiere the DL's just show up as "Media Pending" clips indefinitely. Importing the compositions in AE into a new project didn't fix the issue either.
The three problems above started happening all at the same time, was working through a color grade using Red Giant software when it started happening.
Also audio drops out on playback randomly in Premiere Pro, tried various audio drivers and hardware, none entirely eliminate this problem. Sometimes the audio will cut out and "burst in" distorted very loudly, which is disturbing, even when my work area is rendered. This problem has been around since I started using PP CC.
I can provide more info soon or if people want more info pls let me know, I'm very tired and I need to get this issue resolved for tomorrow, in the mean time hopefully someone can point out a general fix for these errors or knows a few workarounds. Tried reinstalling PP and AE, no luck.
Computer is a Windows 7, 64-bit. i7 950, 12gb RAM, GeForce GTX 650, programs installed on a separate internal HDD, media files on another internal HDD. But these same issues (minus the audio dropouts) was also cropping up on a core 2 duo 13'' macbook pro.
Regards,
Zach

Hi Arjun, thank you for your help.
Though that didn't work either. At least the timeline will playback but as soon as I try to render my work region or export any video Premiere freezes.
I removed all dynamic linked files as well, that didn't seem to change anything.
Something I noticed -- the render bar on the timeline that is usually yellow for edited clips that have no FX on them is all red, nothing is yellow (or green). This is a 4 minute long edit on a music video, nothing extraordinary.
I tried creating a new project and dragging a few clips in and editing them, everything went normally and I could render and export the clips. Just any rendering done on any version of this music video edit I'm working on crashes the program.
Also recently had a problem where I opened the music video project and the song that I imported (.mp3) all of a sudden has no waveform or sound coming from it. Dragging it back into the project doesn't fix it either. Workaround was using a .wav copy of the song.
Zach

Audio drop outs and continuing problems- Apple Support informed again.

Hi All,
Have had various audio problems with iMovie transfer to iDVD 6. iMovie had the problems initially but a weird trick seems to be helping me.
Copy a random new audio track into my film, paste it, then cut it out then empty trash..... all of a sudden my audio is clean again and perfectly in time with the video. I have informed the iMovies people in Ireland and they are at a loss to explain why this is now ok.
BACK to the plot and iDVD 6.
When I try to export this project from iMovie in iDVD 6 it either becomes an audio garbled nightmare or if I try and import into iDVD 6 I get audio that gradually becomes out of sync with the video visual. I know that this project was recorded in 16 bit audio so no joy there.
I've told Apple in Ireland that there are major audio issues with iDVD 6's audio set up + something they were apparently unaware of. I was assured that the tech dept's would investigate and solve. I am really surprised that they hadn't seen this problem in this forum!!
In the meantime any advice is very gratefully received. I'm on an Intel G5 Imac with 1.83ghz 1Gb sdram and 250 GB HD. So Software is currently limited!! I desperately need to get this project to DVD!!!!
Many thanks,
GUY

SAME EXACT THING HERE. This is what I posted in a diff thread:
2013 iMac 1TB Flash Drive
OS 10.8.5
Constant audio drop outs using Apogee Duet. I have to unplug and replug several times to get the system to recognize it. Sometimes when it is connected, Audio Prefs doesn't even recognize it and it shows up as "Unknown". When I click Audio Prefs before I get in, I get the spinning beachball and it takes a while for it to open. I have been in touch with Apogee but to no avail. It seems to work on my 2013 Macbook Pro, but I haven't tested extensively. It seems to get tripped up if I'm working in Ableton and get a Facetime call or if I try to use Youtube / Soundcloud. The system gets noticebly slower. When I switch back to Ableton, Duet is recognized (sometimes not recognized at all) but I cannot play anything inside the project window.
Not sure what to do at this point

Audio drop outs on Apple TV

Recently I have incurred an annoying problem. Every now and then the audio drops out for a second or two; there is no lag in video.
My set up:
iMac conected by ethernet to router (supplied by ISP: PCCW), connected to Apple TV (1st gen).
Apple TV is connected by HDMI to Panasonic Vierra.
I stream from iMac to Apple TV.
The problem is new. Only change is new router; supplied after upgrade to optical fiber broadband.
Any ideas?

I apologize for the audio drop outs. I have sent you a private message to get account information from you so we can reprogram your boxes.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Audio drops out randomly in FCP5

Hello,
I'm running FCP 5.0.4 on a G5 OSX 10.3.9 and a AJA io LA with current firmware v1.1 and driver v2.1.
When playing a sequence, audio will be fine. Going from AJA through mixer, to speakers and decks. Then the audio will cut ot completely, but video will continue to play. The meters in FCP show the audio is there, but nothing is getting to the mixer, and therefore nothing is getting onto tape, or coming out of my speakers. This problem occurs in every project we've worked with, and doesn't happen at the same point in the sequence. Any ideas? I'm not sure what other info might be useful, so please request more if you have any ideas. Thank you for your time.
Ben Slocum
KCOY-TV/KKFX-TV

Hi all -- I've experienced this problem on a number of projects, one tonight prompted me to check the forum. I used one of the work-arounds and want to report on it, in case it works for someone else or someone with the FCP development team is reading.
My timeline would drop the audio at a repeatable point each time. If I nested the sequence in another sequence, the audio would play but would have a nasty discontinuity right at the frame where the audio drops out in the original sequence.
I used the transparent video slug work-around and it worked (create a slug, set its transparency to zero and place it over the spot where the audio drops out). This occured twice in my timeline. Both times I had used a certain video clip. I had to stretch the slug to exactly match the duration of the offending video clip in order to keep the audio from dropping out.
This sounds like a bug that should be repeatable and fixed. If anyone with FCP development team wants my project, I would be glad to send it to them on a DVD for investigation. I'm running FCP 5.0.3 on a G5 dual 2.7GHz with an internal SATA drive, so it probably isn't a machine speed issue. (I tried the re-render trick and that didn't work and if I remove the slug or change its duration to anything less than the duration of the offending video clip, the audio drops out again.)
G5 dual 2.7GHz Mac OS X (10.4.4) 4GB RAM

Audio Drops Out at End of Imported Clips

Hi, Guys,
I have read everything and tried everything, but I can't find a solution to something which seems like it should be obvious:
I am in the process of uploading some TV programs to YouTube. I am using iMovie '11 to cut them into chunks of less than 15 minutes each. When I import the material into iMovie from a file, iMovie automatically breaks the source material into ~5 minute clips. For some reason, the sound for the last half-second or so at the end of each clip is automatically muted by the import process. Needless to say when I cut the clips back together in an attempt to recreate the video stream as it originally was, there is a half-second of audio drop-out marking the spot where the clips are welded together.
How can I get this to stop???
I notice that the advertising makes a big point of 'iMovie HD' allowing the user to adjust the length of the clips that it cuts source material into during import. Please tell me this is not a work-around for this problem 10 years after-the-fact!
Thank you.

I used to have a saying which I applied to John Cage's compositions:
"He's got nothing to say, and he's saying it. And that's BS."
Faceless capricious corporate censorship is good HOW?
As regards iMovie '11 muting a short bit of audio from the ends of clips, it turns out to be the beginnings of the clips:
My prior post uncovered a very different problem in my process. (At the time, a virtually non-existent process!)
Now I have learned my up the learning curve to the point where I am beginning to actually use some of the functionality in iMovie '11. Unfortunately my original observation of "a bit of sound" (50 to 100 milliseconds) disappearing between clips is still a problem. Here are 3 minimalist examples in the form of short test vids: {Just click "Play all". Titles projected over the vid list what you are hearing. The "about box" (YouTube "Description:" field) contains even more detail.}
http://www.youtube.com/viewplaylist?p=7E219251FC3C5FEC
I can now characterize this problem in more detail than I could previously:
The first 50 - 100 milliseconds of sound are squelched in the beginning of a clip when it is uploaded to YouTube from iMovie. This is NOT a YouTube transcoder issue. Reloading multiple copies of the same clip into iMovie yield the same result there: Dead sound between clips.
This demonstrates that iMovie chops the first ~50 milliseconds of audio off of the beginning of a vid when it "shares" (exports) it. Apparently the missing audio in some way becomes an "attribute"of the clip (like a crossfade transition that you can't remove from the beginning!), because attempts to trim the squelched audio off of the beginning of the clip meet with failure; the "bad leading edge" stays with the clip, even after the apparently offending segment has intentionally been discarded.
I checked the audio gaps with Audition, and, while I was guessing 50 - 100 ms, it turns out to be exactly 52 milliseconds of audio is squelched at the beginning of a clip. (I tried to display the image of the spectral & time-domain response here, but I can't figure out how to upload TIFFs into this forum.)
I am sure this must be the result of some simple default setting in iMovie which automatically adds a "style" or something to my vid clips upon export, but I have tried everything I can find, and, if it is, I haven't managed to reliably turn if off yet.
N.B. if I remain inside an iMovie editing session, and paste pieces together into clips without exporting the clip, or interrupting the session (as I did to produce the test vids), everything is fine. But as soon as I save a clip, the first 52 ms of audio seems to irrecoverably disappear. That continues to hold true no matter which frame in the clip subsequently becomes the new beginning.
Please forgive my iMovie newbie ignorance, but: How do I get it to STOP???
Thank you.

Audio drops out on mac

This just started about an hour ago or so, i was watching a video on my mac mini on youtube and every 10 seconds or so the audio drops out for about a second or 2 and comes back on. this happens every 10 seconds. i restarted my computer and it still happens. this has never happeend before, any ideas as to whats going on?

TGlen,
Can I get the specifics of your Mac and any third party hardware that is connected including drives and capture hardware? FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Audio drops out when scrolling playlists after upgrading new version of 9.2

Hi Folks,
Has anyone noticed an issue when scrolling the playlists in Itunes now that the audio drops out for a second.
I use an external USB audio device by Native Instruments called the Audio Kontrol 1.
I have watched the processes on my PC and when I scroll up and down on the playlist. Something spikes causing audio to not play for a second.
I am hoping to fix this somehow as I do not want to roll back (not even sure if you can). I also have heard with dual core processors that occasionally audio can get stopped as other processes take over where in single core processors everything cued up (any truth to that).
Any help at all would be greatly appreciated.

Thank you so much X & Paul, for your suggestions. Although they didn't solve the problem, they kept me hopeful enough to continue my quest for an answer. After exhausting all effort to find the problem in the audio, I decided to focus on the video. So, I tried correcting the excess luma on the consolidated QT movie, and suddenly the problem was fixed. Because of the different levels of correction I'd need for each and every cut in the original sequence, and the precious time it would take, I'd planned to save it for the color correction stage, a mere 2 weeks away. I remembered how illegal white would often cause the image on some monitors, specifically consumer TVs, to waver for a second. But this was happening all the way back to the DV deck's audio meter, so I never expected it to be a luma issue.
I assume that the outdating capacity of my G4 played a part, but I wanted to write back with my thanks, and to impart my illuminated wisdom to the next perplexed soul.
Thanks again,
jesterhead

Audio dropping out on videos

Similar Messages

Maybe you are looking for