Audio Editor does not open in Captivate 6
Unfortunately when I try to open the Audio Editor nothing opens but I have to use the Esc key to move on (as if it's open but it's really not open). I've tried opening from the Timeline (double clicking audio or right-click Edit...) and from the Advanced Audio Management screen, the window is just not there. I looked up this topic and it seems there was this same issue with Captivate 4 and the solution was to find the Application Data folder and remove a .dat file. I am not a system admin on this computer so I cannot access this file. Please help me to find another solution community. Thanks
Hello There,
Please try this:
Close Captivate First.
For Windows 7
Please go to C:> users> current User> App data (hidden Folder) > Adobe> Captivate 6.0 > rename this folder to oldCaptivate 6.0
For Windows XP
Please go to C:>
C:\Documents and Settings>Current User>Local Settings>Application Data>Adobe>Captivate 6.0 rename this folder to oldCaptivate 6.0
Then launch Captivate
Note: make sure that Captivate 6.0 folder shold not be empty
Accessing this folder and renaming, does not require Admin Rights.
Thanks.
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