Audio Error with Logitech Clearchat Headset (USB)
After doing the monthly recommended battery recharging overnight, I had upon startup with my Logitech USB Clear Chat headset plugged in an audio error--a grayed-out apple icon in a gray box in the center of the screen, and a recurring beep-beep-beep which defaulted to the internal speaker when I detached the headset. With this icon and sound I had no way to change audio settings--it kept popping back to maximum. I rebooted without the headset and had the same problem, but the noise AND recognition of audio devices (even internal) disappeared with a safe start-up. I could reboot normally and had audio with internal hardware fine, but the beep-beep and icon pop up again if I put in the headset. Running the diagnostic utility discovered no problems with the machine, and the headset works fine on my PC (and was fine on my Macbook until today).
Thanks for you help!
' orangehat I sincerely hope you (we?) get an answer on this one! I ordered exactly the same headset the same time I did my 17-inch MBP. Still waiting for everything to be delivered - so can't say as yet whether I have the problem too. Hoping not.
' Hoping there's an answer to your question anyways so I can get an idea of things before my kit lands (IF that EVER actually HAPPENS!!!)
~Menageryl
-Jack of All Trades, Master of Some!-
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Audio output using Logitech Clearchat Pro USB headset sounds like chipmunks
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Logitech claims that since the drivers the headphones use are built-in, it's not their issue. I'm curious if anyone else has experienced this problem and how I might be able to get it resolved.
Thanks.' orangehat I sincerely hope you (we?) get an answer on this one! I ordered exactly the same headset the same time I did my 17-inch MBP. Still waiting for everything to be delivered - so can't say as yet whether I have the problem too. Hoping not.
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Hi, I have a Logitech Clearchat Headset (usb) and am trying to record sound with it. I can get sound into it music etc, but I cant record. I use asoundconfgtk to change from my default soundcard to Headset. That allow me to listen, but I still cant record.
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Heres twoscreenshots
http://farm3.static.flickr.com/2657/371 … 1e4d_o.png
http://farm3.static.flickr.com/2589/371 … 2fe5_o.png
Last edited by kylepotts (2009-07-13 14:39:38)On the top right of your audacity screenshot, select one channel from the box there.
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Hello,
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Logitech has many mice and other products that do not work well with Mac's. The more complicated or custom the device, the less of a chance for satisfaction.
Connect an Apple or a generic keyboard to your mac and see if the problem continues after a restarting with the Ultra keyboard disconnected. If the problem goes away then you'll probably have to work with Logitech for support.
The good news is that due to recent popularity changes, more software and hardware companies are taking a new look at their Mac product lines -
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Submit your FaceTime feedback directly to Apple via Apple's OS X Product Feedback.
As explained in Tutorials, posting here is primarily "... to get help with Apple products from other users... "
Message was edited by: EZ Jim
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Hi,
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http://www.vetco.net/catalog/product_info.php?products_id=16956&gclid=Cj0KEQjwuI -oBRCEi87g0K3O8OoBEiQAb25WAfVF_miP__luOp…
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Thank you,
IanThanks Ian!!!
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RESULT
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RESULT
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Hello,
I upgraded to Leopard from Panther recently and have had nothing but problems ever since. I have become a part time computer tech support person (in addition to my full time day job). To make Leopard work smoothly on my Powermac G5 is an endless struggle....
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Please if anybody can give me helpful advice, or a solution to this problem I'd appreciate it greatly.
PS: as in interesting sidenote I thankfully have a Sony Vaio notebook. Guess what? All I have to do is plug the headset into the notebook and can away I go to Skypeland, never any problems. Can't say the same about my Mac....always like pulling teeth to get anything to work on this boat anchor
My next computer will be a PC, I'm sorry to say....don't want to be a part-time computer engineer...too much work to do....Generally, if I see a requirement of OS X 10.4 or later, the device will work under Leopard. Requirements of 10.3 or earlier tend to mean getting the device to work under Leopard is hit or miss.
With that in mind, how did you upgrade to Leopard? Did you use the Upgrade option or the Archive & Install?
It's up to Logitech to make sure their devices work properly with the operating systems, not Apple's.
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USB audio problems with 2013 iMac
I'm having a strange audio problem with USB microphones and headsets. The issue with my Logitech H650e is shown in this screencast I recorded. In the first part of the screencast, I am not speaking into the mic—yet you can see the levels fluctuating as if there is static playing (not in a natural pattern that you'd see when someone is speaking). In the next part of the video I demonstrate that selecting the built-in iMac mic for input, and then re-selecting the Logitech headset temporarily solves the problem. You can see the input start to fluctuate normally as it should when I am speaking. But at 0:31 in the screencast, you can see the input levels freeze and stop registering anything. I continued to speak until the end of the screencast, but no input was detected. For this screencast, I was on a Go To Webinar call, but the problem occurs regardless of whether I'm using Skype, Go To Webinar, GarageBand or any other software.
The problem with my Blue Yeti USB microphone is also different. In that case, the input does not freeze as it does with the Logitech headset. The levels appear as you would expect, and it seems to work. However, the person on the other end can hear static in the background, even though I don't hear it in my own headphones. I learned this because I just tried to do a Skype interview with the Blue Yeti, and the interviewer told me they could hear static. We closed Skype and called each other back twice, but the problem persisted. Then, suspecting the problem was related to what I described above with the Logitech, I unplugged the Yeti and then plugged it into my Macbook Air 2013 (also running Mavericks). Lo and behold the static completely disappeared.
My Griffin iMic and Audio Technica lavalier mic (attached to the iMic) behaves similarly to the Yeti, except in this case I can hear the static when I speak with my monitoring headphones. The input works but I get a lot of cracking and static in the background. This was confirmed by calling the Skype Test Call number and recording a message, which is then played back.
Here are the facts:
All 3 of my USB audio microphones/headsets do not work with my 2013 iMac running Mavericks
All 3 of these microphones/headsets worked fine with my 2008 Mac Pro running Mountain Lion
All 3 of these microphones/headsets work fine with my 2013 Macbook Air running Mavericks
In this other thread, several people are reporting similar issues with the iMac 2013 and Mavericks. At least two people did not have the issue when the iMac 2013 was running Mountain Lion. This of course suggests the issue is the combination of the iMac 2013 and Mavericks.Apple>About This Mac>More Info>Service
Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
[SOLVED] Audio dropouts with USB sound card
Hi! Recently I bought an external USB sound card (Music Fidelity V-DAC). If I plug in the USB cable the sound device is recognized by Phonon in KDE4 (kdemod).
If I play an audio file in Amarok (or VLC) the audio is indeed redirected to the USB sound card and played correctly. However, if I use my USB mouse, or USB keyboard dropouts are occurring in the audio signal. It seems that other USB devices are interfering with my USB sound card.
More details:
Arch Linux with kernel 2.6.33 and kdemod 4. Phonon backend is Xine. I also tried gstreamer, but this crashes Amarok/
$ cat /proc/asound/cards
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xfebfc000 irq 29
1 [default ]: USB-Audio - USB Audio DAC
Burr-Brown from TI USB Audio DAC at usb-0000:00:1d.1-1, full s
$ dmesg | grep Audio
input: Burr-Brown from TI USB Audio DAC as /devices/pci0000:00/0000:00:1d.1/usb3/3-1/3-1:1.2/input/input12
generic-usb 0003:08BB:2706.0003: input,hidraw2: USB HID v1.00 Device [Burr-Brown from TI USB Audio DAC ] on usb-0000:00:1d.1-1/input2
input: Burr-Brown from TI USB Audio DAC as /devices/pci0000:00/0000:00:1d.1/usb3/3-1/3-1:1.2/input/input15
generic-usb 0003:08BB:2706.0005: input,hidraw2: USB HID v1.00 Device [Burr-Brown from TI USB Audio DAC ] on usb-0000:00:1d.1-1/input2
I also tried an Ubuntu (9.10) live CD. Using ALSA or Pulseaudio a clean audio signal without dropouts is produced.
I wonder if someone can help me with this problem, or point me to more information. Thanks!
Last edited by boomerang (2010-04-25 17:47:15)Thanks for your suggestion. I added the following line to my /etc/modprobe.d/modprobe.conf file:
options snd-usb-audio enable_msi=1
After a reboot the problem still persists. I also tried another suggestion from this forum:
options snd-usb-audio nrpacks=1
This doesn't work either. I tried to change settings in /etc/security/limits.conf, which looks like this:
@audio - rtprio 99
@audio - nice -10
@audio - memlock 250000
The USB sound card doesn't share a IRQ with another USB devices, as can be seen here:
$cat /proc/interrupts
CPU0 CPU1
0: 124157 0 IO-APIC-edge timer
1: 2102 0 IO-APIC-edge i8042
8: 182 0 IO-APIC-edge rtc0
9: 523 0 IO-APIC-fasteoi acpi
12: 3780 0 IO-APIC-edge i8042
14: 15944 0 IO-APIC-edge ata_piix
15: 5177 0 IO-APIC-edge ata_piix
16: 29001 0 IO-APIC-fasteoi uhci_hcd:usb5, firewire_ohci, nvidia
17: 0 0 IO-APIC-fasteoi mmc0
18: 0 0 IO-APIC-fasteoi uhci_hcd:usb4
19: 44788 0 IO-APIC-fasteoi uhci_hcd:usb3
23: 387 0 IO-APIC-fasteoi ehci_hcd:usb1, uhci_hcd:usb2
28: 1608 0 PCI-MSI-edge eth0
29: 932 0 PCI-MSI-edge hda_intel
30: 0 0 PCI-MSI-edge iwl3945
NMI: 0 0 Non-maskable interrupts
LOC: 22401 65060 Local timer interrupts
SPU: 0 0 Spurious interrupts
PMI: 0 0 Performance monitoring interrupts
PND: 0 0 Performance pending work
RES: 89856 104215 Rescheduling interrupts
CAL: 1409 563 Function call interrupts
TLB: 1733 2536 TLB shootdowns
TRM: 0 0 Thermal event interrupts
THR: 0 0 Threshold APIC interrupts
MCE: 0 0 Machine check exceptions
MCP: 2 2 Machine check polls
ERR: 0
MIS: 0
$ lsusb
Bus 003 Device 002: ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse
[b]Bus 003 Device 003: ID 08bb:2706 Texas Instruments Japan [/b]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 07ab:fc88 Freecom Technologies
Bus 001 Device 006: ID 05e1:0501 Syntek Semiconductor Co., Ltd DC-1125 Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c317 Logitech, Inc. Wave Corded Keyboard
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Any other suggestions?
I even tried to disable the internal sound card by blacklisting it:
blacklist snd-hda-intel
.. but still no success
Last edited by boomerang (2010-04-19 20:04:33) -
Recording audio portion with two headsets
I would like to use two people/two headsets to record the
audio portion of my captivate software demo. We are using two
digital headset microphones, each with a USB connection
(Plantronics Gamecom | Pro 1) within a VMware session. The visual
portion records just fine, but only one headset picks up the audio
portion. The second headset doesn't pick up anything.
Ideas on how to get BOTH headsets working while recording?
(We just spent money on the headsets and would prefer not having to
spend more money on a single, but shared, microphone that sits on a
desk; plus we're under a tight schedule :-)Sorry I don't have an answer for you - directly, anyway. I do
understand why you might want to do the dual-mic thing, but I don't
believe Captivate can handle the double-source audio.
I would recommend (unless someone here has a better answer)
that you use your dual microphones and take your script outside
Captivate to do the recording, then use the Audio Import function
to bring your saved MP3 or WAV audio into the project that way.
Best of luck, and welcome to the User Community!
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