Audio extremely low

Solving problem for my mom. Toshiba Satellite M45-S169. Windows XP.  Audio is extremely low,
barely discernable but it is there. All volume controls have been verified, devices, drivers are (obviously)
enabled. All audio impacted: system sounds, multiple players, etc.
I personally don't know what triggered the problem or how long it
has been going on.
Tried loading Service Pack 3, no help.
Tried loading RealTek AC97 drivers from toshiba site (5.10.0.5820), same problem.
Looking for advice from anyone who may have this experience. I vaguely recall solving
a similar problem on my Sony Vaio.
thanks, jcs
Solved!
Go to Solution.

jcs wrote:
Don't I feel stupid !  I have been troubleshooting this off and on for a couple
days, never suspecting a manual control. This *does*  really help to have that dial turned up
thanks for the help.  jcs
You're welcome.  At least you hadn't taken it in for service.
Have a Happy New Year!

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    The current problem I'm having with them is that the bass output is extremely low, and tweaking the settings (ie. Maxing bass bars on options and upping the bass crossover) does almost nothing to improve the bass.
    This is not a connectivity issue as all channels are correct, and the bass unit is not broken because the speaker test works fine (the Logitech speaker test) and because, very bizarrely, when I set CMSS to stereo (I was gettig desperate and trying anything) the bass kicked in. As in really kicked in as it should do.
    Any other CMSS settings resulted in a totally nerfed bass output. Can anyone suggest anyway that I may get a proper bass output without having CMSS to stereo? (I absolutely loathe CMSS as it borfs quite a few things for me)
    Perhaps there's a way to stop creative settings interfering with bass?
    The other thing I've noticed is that I didn't have this problem a few months ago. When I first got my speakers about 9 months ago, the bass was fine. When I bought a Xi-Fi card (soon after release) and promptly returned it, then re-installed the audigy, I think that's when the problem started.
    I've tried totally un-installing the sound card and extras, all creative stuff followed by a manual uninstall of the Audigy WDM, and then re-installed the latest drivers, but to no avail.
    I query whether:
    The Xi-Fi drivers installed something on my PC that borks the bass that isn't uninstalled the usual way.
    or
    If there's a problem with the current audigy drivers, and if so where can I download the previous ones.
    or
    Acombination of the above.
    Anyone had any similar experiences and/or solutions? (A forum search hasn't helped so far)

    Wow, altering the search parameters slightly revealed a *massi've* number of bass problem threads. (Do any creative sound cards work as they should? This forum is rammed)
    Anyway, couldn't find any threads which resulted in a good bass when CMSS stereo was enabled. I'm thinking there must be some hidden setting I can play with to fix my problem, especially as I used to have a good bass output!

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