Audio feedback for wrong answer in Sequence and Hot Spot Questions

I am having three issues:
Everytime I close the Quiz Manager after making some changes I get an error message saying I should Presenter has failed and I should resave and restart. See attached screenshot. I think this is also why I am having the two problems below.
I have uploaded the right audio response to use for an incorrect answer. But both my hot spot and sequence questions do not playback the feedback for the incorrect answer. The audio feedback for the correct answer works fine. I have allowed 20 attempts to answer the question.
I want the text for the correct and incorrect message to be the text in the audio feedback. So after I setup the questions I manually edited the Correct/Incorrect text boxes to be the text I want. But everytime I open and close the Quiz Manager, these refresh back to the default values of "Correct" and "Try again!". Is there any way to not allow such refereshing?
Any help is greatly appreciated.
Thanks!

What version of Presenter are you using? Have you tried applying any/all the updates?
1. Hard to say exactly what is wrong. This may need to be addressed by Support.
2. I believe that the incorrect feedback audio will only play on the final failed attempt (20th time in your case). This may need some testing to validate, if you change your number of attempts to two, and then answer it incorrectly twice, do you get the audio on the second failure?
3. This sounds like an issue from early versions of Presenter 7 (7.0.5 resolved this if I remember correctly), but if it is Presenter 9, support may need to know about it.

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