Audio freezing while playing timeline

When I play a sequence the audio freezes part way and repeats the same sound over and over while the video continues to play. Only solution so far has been to shut Premiere down and restart computer. Any suggestions on how to fix this?

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Eddie
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MSI P35 Neo-F (MS-7360): Computer randomly freezes while playing games

Hi there,
I have reached the end of my technical knowledge right now and I'm not even sure if this area of the forum is appropriate. The problem:
While playing higher-end games like Crysis 2, Anno 1404, Mass Effect 2 etc. my computer randomly freezes and the last few milliseconds of sound are being looped on my speakers (kind of like a buzzing sound).
By "freezing" I mean that my computer becomes unresponsive to any action other than pressing the Reset-Button or holding down the Power-Up-Button (no reaction to Ctrl+Alt+Del, Alt+F4, Alt+Tab, no mouse movement... you get it).
There's no exact timing as to when these freezes occur. The fastest freeze happened after less than a minute of playing a game, slowes one (just today after switching to my newer case with better cooling) took about 2 hours.
This freeze only occurs while my System is under load. No freezes while browsing the web, using office programs, listening to music or watching videos.
System Specs:
Mainboard: MSI P35 Neo-F (MSI-7360)
CPU: Intel Core2Quad Q6600 @2.4GHz
RAM: 4x 1GB DDR2-800 Corsair XMS2
Graphics: Gainward GeForce GTX 560 Ti, 1GB GDDR5 VRAM
PSU: Antec High Current Gamer 620W (upgraded from Xilence XP600, 600W)
New CPU Cooler: Arctic Freezer 13 Pro (upgraded from OEM Intel Boxed Cooler)
New Case: Zalman Z9 Plus w/ 4x 120 mm Fans (Upgraded from a Case with only 1x 250mm side Fan)
2 Western Digital HDD (1x 2TB, 1x320 GB)
1 DVD Reader/Burner (unimportant for that error I guess)
OS: Windows 7 Ultimate 64-Bit
2 Screens: 1x 24" Asus VS248H and 1x 21" LG Flatron Wide W2240T
Since this error is bugging me for quite a while now and since this is not the first forum I'm trying to get help from, here's a list of steps i already took to get rid of it, obviously to no good use:
reinstalled games where the freeze occurred
updated all Drivers (including cleaning old versions in safe mode; also tried older drivers)
updated BIOS to v1.A0
Reinstalled Windows
bought new Case and CPU Cooler to improve Air Flow/Cooling
checked Seating of all components (took out, cleaned, reapplied thermal grease where neccessary, re-inserted)
cleaned old case of dust (obviously no problem in the new case, which is 2 days "old")
ran 7 sequences of Memtes86+ without any errors
ran Prime95 without any errors for about 45 Minutes
ran Furmark for 15 Minutes under full load (burn-in test) without any problems, even though my graphics card hit the 100°C frequency-cut level
ran Furmark and Prime95 simultaneously without any problems
took records of component temperatures and system voltages without noticing anything unusual (at least not after i switched to the newer PSU, which is about 1 Month old - yet didn't resolve the problem)
tested with cyclic removal of 1 RAM device to further rule out RAM malfunction
tested with only 2 RAM devices in dual channel mode (Slots 1 and 3)
tried to reduce RAM clock (800 MHz --> 667 MHz) to no avail
checked S.M.A.R.T. values of HDDs, no issues reported
tested without any background programs
raised/lowered voltages to RAM, CPU and Chipset in BIOS to increase logic circuit stability/decrease heat production
I need to mention: After I transferred my system to the new case, i was able to play longer than average compared to my old case. So I am guessing that improper cooling was part of the problem, yet improving cooling obviously didn't resolve it.
Since these freezes are really annoying and nobody could help me resolve this so far, I'm hoping to find some new ways of narrowing down the problem or even getting rid of it here.
Regards
Sebb

Quote from: Bernhard on 10-July-12, 13:15:30
Lets be realistic. A system with a 560TI is recommended to have a around 31Amps under full load, a CX500 would be sufficient.
Have you monitored your CPU and memory utilisation ?
As suggested before, test the GPU in another computer to see if the behaviour is the same.
Whew, I thought for a second there that my common sense had left me when I saw that 60-Amp-Post ^^
Yes, I monitored CPU and RAM usage, there is no recognizeable pattern to be seen and it almost never happens under full load.
I will see if a friend of mine can test my GPU on his computer, and I will test it underclocked right away.
Though one more question regarding that: Should I only underclock GPU Core Clock or both Core and RAM clock?

Toshiba Satellite C655 SP4168M freezes while playing a game

So i've been having problems with mi laptop very recently with a game i'm playing (League of legends), the game normally works perfectly, but at random times it just completely freezes (making an awkward sttutering sound) and i have to forcefully shutdown and restart the PC. It doesnt happen ALL the time, but when it happens it's really annoying, and i can either happen once every week, or several times daily. I already repaired the video driver but that didnt help, i was thinking about updating the BIOS; but cant find the correct version for my laptop, and i cant even be sure that's actually the problem. Any help would be greatly appreciated.

try using a program like "Piriform Speccy" (free version), and monitor the CPU temps as you are using the system. If it gets up into the orange and red while watching videos, you may need to apply fresh thermal paste to the CPU.
My old L355 is starting to freeze while watching youtube videos the other day, and just confirmed that the CPU is overheating. Will be tearing it apart hopefully tonight to be cleaned up and have a fresh application of arctic silver on the CPU.

New MacBook Pro (Snow Leopard 10.6) Freezes while playing Portal, WOW, etc,

I have the new macbook pro that came out February 2011 with Mac OS-X 10.6, and I have encountered multiple problems with the computer running sluggish and freezing up in some applications. For example while playing Portal, the computer will get extremely hot and everything will freeze while the fan slows down, then it will come back, and about 5 minutes later it does it again. Same thing happens with WOW and I'm sure with many other applications. Even will run slow while watching tv on Netflix. It's ridiculous and unacceptable. Is there a news release with a factory defect or an update available to fix this overheating problem? Thanks

Is there a news release with a factory defect
Not that I am aware of. Check Google or call Apple Care as you are still under warranty.
or an update available to fix this overheating problem?
User Tip: How to deal with MacBook Pro and MacBook heat?
Per your user manual: Do not operate your MacBook Pro on a pillow or other soft material, as the material can block the airflow vents. Never place anything over the keyboard when operating your MacBook Pro. Never push objects into the ventilation openings.
From MacBook Pro: Care, Use, and Safety Information
For prolonged use, place your MacBook Pro on a flat, stable surface. Do not place your MacBook Pro on your lap or other body surface for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn.
with Mac OS-X 10.6
Use Software Update to update your os to 10.6.7 or you can go to Apple's download website to install the combo update. Also, update everything that is listed in Software Update that pertains to your computer.
Check WOW's website for updates or contact their customer service department and forums.

Zen Micro Freezing While Play

My Zen Micro is my second MP3 player. My first one was a 2.5 GB Rio Nitrus. It was everything I needed it to be until it started acting funny. It froze up a few times while playing. Then I went on vacation and a week later when I got back and tried to use it, it froze again only this time it wouldn't restart correctly. I'm worried that I might be coming into a similar problem with my Zen Micro. It has never frozen until today. I hadn't used it in a week, similar to what happened when my Nitrus went on me. It paused for about 20 seconds when I was running on the treadmill, and then later, it completely froze. The only thing I could do to reset it was take the battery out of the back. It appears to be fine now but it has me worried. Is there anyone who owns a Zen and experienced similar problems and should this be something I worry about? It especially ticked me off today because I just spent $20 last night for a new holster and belt clip for it. Anyone have any input?Message Edited by diesel6304 on 0-06-2006 08:29 PM

It might be because you were running on the treadmill and you experienced "head crash", where the heads reading the HDD inside your Micro hit the HDD itself. Best to not do that. I use it on the treadmill, but I only powerwalk on the treadmill......
Oh yeah, in addition, it's normal every now and then for it to freeze (okay, not normal normal, but unless it's doing it regularly, it's not really that much to worry about). I would suggest running a disc cleanup from the recovery mode.Message Edited by RMskater on 0-06-2006 0:53 PM

[VLC 2.0.8.a-1] h264 video freezes while playing

I've got a problem with every newer version than vlc-2.0.8.a-1 (current is 2.1.1-2). Almost every MKV file with h264 codec freezes a lot while playing and reports errors like this:
[0x7f5dd8001248] main vout display error: Failed to resize display
[0x7f5e14004618] main input error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 300 ms)
[0x7f5e14004618] main input error: ES_OUT_RESET_PCR called
[h264 @ 0x7f5df4c1cc40] Missing reference picture, default is 0
[h264 @ 0x7f5df4c1cc40] decode_slice_header error
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 0
[h264 @ 0x7f5df4ce3200] decode_slice_header error
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 0
[h264 @ 0x7f5df4ce3ae0] decode_slice_header error
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65524
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65524
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65524
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65524
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65524
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65524
[h264 @ 0x7f5df4c1cc40] Missing reference picture, default is 65522
[h264 @ 0x7f5df4c1cc40] Missing reference picture, default is 65522
[h264 @ 0x7f5df4c1cc40] Missing reference picture, default is 65522
[h264 @ 0x7f5df4c1cc40] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3200] reference picture missing during reorder
[h264 @ 0x7f5df4ce3200] reference picture missing during reorder
[h264 @ 0x7f5df4ce3200] reference picture missing during reorder
[h264 @ 0x7f5df4ce3200] reference picture missing during reorder
[h264 @ 0x7f5df4ce3200] reference picture missing during reorder
[h264 @ 0x7f5df4ce3200] reference picture missing during reorder
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65522
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65526
[h264 @ 0x7f5df4c1cc40] mmco: unref short failure
[h264 @ 0x7f5df4c1cc40] mmco: unref short failure
[h264 @ 0x7f5df4ce3200] Missing reference picture, default is 65530
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] reference picture missing during reorder
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65530
[h264 @ 0x7f5df4ce3ae0] Missing reference picture, default is 65530
[h264 @ 0x7f5df4ce43e0] Missing reference picture, default is 65534
[h264 @ 0x7f5df4c1cc40] mmco: unref short failure
[h264 @ 0x7f5df4c1cc40] mmco: unref short failure
any help?

I have the same problem. FLAC files are stuttering as well, but that's already reported. It looks like it's a problem of the last update, since the old one was fine

5th generation ipod freezes while playing music and syncing

i have a 5th gen ipod.its about 3 years old.i had no problems with it until recently.while playing music or podcast the i have noticed that weird whirring noises come from the ipod.the music or podcast plays but the buttons dont work.like if i try to pause or go back to the menu.also the battery drains out.while playing a video it freezes.
i have restored it several times.still the problem persists.
restarting the ipod doesnt solve the problem as it freezes again.
even removing the files that freeze doesnt solve the problem.please help

For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”

Nano freezes while playing

This has happened twice since I got the nano 3 weeks ago. While playing a song the unit freezes. Music stops, screen stays on, and all buttons are non-responsive. Can not even turn it off. Toggling the hold button does nothing. It eventually goes off when the battery discharges totally. I have not had a chances to connect to my computer when this happens as it has been with my daughter both times while at school Tried resetting after the first incident and thought it was OK until it happened again today. What is the problem and is there a fix? Anyone else have it happen to them? Thanks.

My ipod experience has not been crash hot from day one. After my mini crapped itself I decided to purchase a nano instead of spending $100+ to fix the mini. I was investigating them for two weeks asking shop people from Apple stores to department stores what they knew about them and the life expectancy of that model. No one knew anything claiming Apple just release a new model onto the market without telling anyone much at all. Anyway I purchased a nano and sure enough 7 days later the nano mkII was realeased onto the market making mine out of date very quickly. From day one it was randomly skipping sections of songs and I thought it was a little odd for an mp3 player. When it was only about 5 weeks old it went to some wierd screen and totaly froze. It would go through the motions of resetting but it wouldn't work. Then the click wheel stopped all together. I took it to apple, waited while the service dept cleared the backlog of complaints and had mine taken away for testing. I was told it would take a couple of days to get a replacement if need be and everything would be alright. A week later and still no phone call so I contacted them and they said they had no idea what was going on or when a replacement would turn up. They could not give me a replacement from the shop because that was "not procedure". I rang apple, ended up in India and with the lady on the other end of the phone reading off the standard response sheet. I had her put me through to Sydney who told me they were sorry for the delay but they are expecting a shipment in 10 days. I was then told if I didn't have a new ipod within a week to ring back and they will see what they can do. HELLO!!! No shipments for 10 days!! Why would I expect to have one within 7 days and why can't you do now what you would do in 7 days??? UGGGH! Now that ( i assume ) they are not making any Gen 1's anymore can I expect to get a refurbished one as the web site states may happen? The whole experiece with apple just gets worse and worse.

MSI s939 k8n neo4-F Freezes while playing games

I got the following system:
MSI S939 K8N NEO4-F
AMD Athlon 64 S939 3200+
Twinmos DDRAM 3x 512 MB PC3200 400MHz
Western Digital 250GB 7200RPM SATA (8MB CACHE)
XFX GeForce 6600-GT 256MB PCI-X
when i'm trying to play the system sometimes just freezes can't do anything accept pressing the reset button. Mostly I get it while playing games (mostly Battlefield 2, UT2004, Day of defaet source) While playing or sometimes just in the menu of the game my screen freezes and i hear a last sound. i've runned a memtest before, so my memory isn't the problem, i also tried several drivers on my system (nforce drivers and nvidea drivers for the graphic card). All the temperatures are good to (between 25 and 40°C). Anyone else has this problem ? or did anyone else had this and solved it ?

Quote
about those timings how can i change them, i mean what program do i have to use ?
You have to go into BIOs to change your settings, look at your MB manual in the BIO sections for more info.
But according to CPUZ your timings are already set correctly so I would not worry about that right now.
Check the ram makers site for the timings of your ram to make sure that you are within thier specs.
Quote
the dual channel kit is now in slot 1 and 2 (the purple ones) but it still froze after 10minutes
Dual channel is 1 stick of ram in the purple slot and one in the green slot, make sure to use slot 1 & 2 as using 2&3 can cause problems. Slot 1 is the one closest to the CPU.

Lag/freeze while playing 'League of Legends' (onli...

Hello,
I am having problems playing an online game and am hoping somebody may be able to help.
Basically there appears to be a widespread problem that causes BT users to experience extremely odd lag while playing League of Legends.
Ping/internet speed is completely normal and all other online activities are unaffected, but during gameplay myself and many others are experiencing strange lag every few seconds.
Because internet speed/ping is otherwise fine and this doesn't happen every game, it leads me to believe that the root cause is the connection between BT and certain League of Legends game servers.
Further information can be found here:
http://forums.euw.leagueoflegends.com/board/showthread.php?t=2070081
Multiple BT users are all experiencing the same problem.
Any help would be much appreciated.
Thanks

I too am experiencing this problem. Severe packet loss to a large number of League of Legends game servers. Only BT Customers seem to be effected by this.
It doesn't occur in every game, but this is because the server that players are assigned to play on is random, and while a large number of these game servers are affected, it's not all of them. I'm guessing there's some bad routing to a datacentre or even a country in Europe where these particular servers are located.
I'm aware that this isn't very helpful as I'm unable to identify the IP addresses of the affected servers, but could someone technical from BT please get in contact with Riot Games to try to resolve this issue? Riot are very much aware of it, but I'm not sure they have been able to get in contact with the right people.
This is not just a few people who are affected, but several thousand who share this hobbie. I feel that the only option for these people (including myself) will be to change our broadband provider. Obviously BT accell in a number of areas, but unles Riot games and BT can resolve this, I can foresee a large number of Customers switching to a broadband provider who's unaffected.

Why freeze Final Cut X 10.0.8 while playing timeline?

i have bought a new iMac 27" to cut with Final Cut X 10.0.8
but I have no performance. When i am playing a clip in the timeline, after one minute the clip freeze and the sound is still playing.
The complete computer is freezing down, after 30-40 sec. and then it is normally to play.
I have installed FXP new, but that solved not my problem.
Prozessor 3,4 GHz Intel Core i7
Speicher 16 GB 1600 MHz DDR3
NVIDIA GeForce GTX 680MX 2048 MB
OS X 10.8.3 (12D78)

adding to tom's questions - is the media on an external drive? what connection is it using usb3/2/fw? It is alwys good to transcode media to apple pro res for editing. It works smooth as butter.

Freezes while playing video in iTunes

I don't know if this is a hardware issue, or software, which I doubt because I did a clean install of Snow Leopard. But anyway, I have this issue when I am watching video podcasts or movies where it would freeze for a couple of seconds, and then would start playing again, but it doesn't startup from where it froze. It would jump a couple of minutes forward, so I have to rewind back to where it left off and it would play fine. Is anyone on here having this issue?

I have this same problem while watching Mad Men episodes purchased from iTunes (while connected to my HDTV using a mini DisplayPort to HDMI adapter). The video and audio will freeze with no cursor or keyboard input possible for ~15-30 seconds. When it unfreezes, it starts playing not where it froze but with a gap missing similar to the length it froze.

CS4.0.1 Audio vanishes while on timeline

Hello,
We have a problem with audio going missing on the timeline. The project's clips are selected and added to the timeline as usual, but after a few save/load cycles, we find that the audio and video of a clip in the timeline become unlinked, and the audio itself becomes silent. Its filename/clipname is still correct. The waveform display in the timeline is nothing but a flat line, and the clip when played from the timeline is silent. However, linking audio and video once more, and doing a match-frame produces a clip in the source monitor which, from the same stored media, DOES have working audio.
I also find that sometimes the mere act of pressing M to match the frame results in the audio magically re-appearing in the timeline even without replacing the whole clip.
This is making it impossible to edit to any schedule. Can this be resolved?
Thank you for reading this,
yours,
J

Eddie,
While it could well have re-surfaced with the update, I encountered this exact behavior in PrPro2. It happened to me, after a Render of the Timeline. There was a long discussion thread on the loss of the Audio and the Waveform Display going "flat-line." Unfortunately, that was just before the first Adobe forum change and that article disappeared. Stanley Jones found it in a "lost" archive, but that was just before the recent forum change.
There were many comments and suggestions that followed that thread. Unfortunately, I do not recall what the exact resolution to the issue was. It had not happened to me before, and has yet to happen again. I was able to manually change out the Audio on the Timeline with the sources from the Project Panel, so I was able to get on with the editing. The "resolution" came too late to save me the work - but it was an "all's well, that ends well" sorta' thing.
In one form, or another, this behavior has been around for a bit. If I can ever locate that thread, I'll post a live link to it. I fear, however, that with two Adobe forum changes, it's gone to Byte-Heaven.
To the OP,
I was able to do as described above - replace each Audio Clip with the one from the Project Panel, and the problem never surfaced again for that, or any other, Project on my computers.
Good luck,
Hunt

IMac Freezes While Playing Games

When playing games (BioShock Infinite, Starcraft, Civ 5) my iMac will suddenly completely freeze: no mouse movement, no keyboard responses, nothing. Occassionally the audio will stutter and repeat over and over again for a second or two before stopping. The only way to do anything is to turn off the computer and turn it back on.
It seems to happen at random times, but only when playing these games, which makes me think it may have to do with the video card.
If anyone has any ideas, I would love some help!
—Michael

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\\\\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/;END { if(NR<100)print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} $3~/(sh|ng|ic)$/ { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort|tail -n'${p[38]}'";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n "$0;} END { F=FILENAME;if(!F)exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message Req "Beac|caug|dead[^bl]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Rne "Goog|ksadm|SMC:" -o -k Sender fseventsd -k Message Req "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /usr/local/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ test "${v[0]}"&&echo "$_";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A4 14 6 11 0;B2 0 5;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A4 14 7 11 6;B2 0 7;B3 4 0 22;A4 14 6 11 0;B2 0 8;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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