Audio from Captivate 6 project will not play on iPad

Developing simple iPad test in Captivate 6 but audio will not play on iPad, works fine in browser. Error message from Safari log /ar/St Ad0.mp3 error code = 4 n/w state = 3; another error reads ..assets/js/CPLibrary.js line 15861ar/St Ad0.mp3 gotStuck@0*. Our "test pad" is first generation, uncertain of iOS version. The slides with basic interaction works fine, graphics look good but no audio.

Hi,
Thanks for the post.
Could you please share the following information:
1. Which server are you using to publish the content on Ipad?
2. Which IOS Version?
Please share the sample project or the published output with the mp3 file, so that we can investigate further. (Upload the files acrobat.com and send the link to [email protected])
Thanks,
Mayank

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