Audio hardware detected is not supported

On one of our Win7 64bit 8440p laptops, the audio drivers seem to be installed, but Windows says "No audio hardware is detected". So, I downloaded both of the available IDT HD audio drivers (sp50589 and sp46721), but when I try to install either it says "Audio hardware detected is not supported". However, after it fails, Windows asks if it installed correctly, and if I want to try installing it with "Recommended settings". I tried that once, and the installation goes through successfully, but the audio still is not working. 
When I go into Device Manager, the objects say "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)" when you go into the properties.  To verify it's the drivers and not the hardware, I then rebooted, hit F8, selected the option to ignore driver signing, and lo and behold, the audio works. But I can't ask the employee to hit F8 and select that option each time.
Anyone have any ideas?

more examples of your bug from windows with pavilions
please patch
asap
connecting all
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/all-of-sudden-iam-unable-to-hear-any-voice-...

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