Audio-In from Guitar not working in GB '11

A friend and I are both casual guitar players. I had shown my friend my cheap solution to plugging my guitar into my older iMac via a 1/4 to 1/8 cable, and he was interested in a similar setup. He got a new iMac for Christmas, so I bought him this cable:
http://www.amazon.com/gp/product/B0006JEYHU/ref=oss_product
When we tried connecting his guitar to his brand new iMac running GarageBand '11 last night, we couldn't get the guitar sound to register in the computer. We checked volume on the guitar. We checked that the Monitor was on. We checked that Line-In was in the Sound System Preferences. Software instruments worked fine. Just no guitar sound on his iMac when we made a real guitar instrument and played, whether we used the Real Instrument setting or the new Electric Guitar setting.
I took the cable back to my house to try it out. The cable works fine on my older iMac running GarageBand 3.
Any ideas what the problem is? Is there something new about GarageBand '11 that might cause this?

How do i update the firmware on the mixer? And do i download all the drivers available for mac? And do i have to have the mixer on while downloading, or when do i plug it in? And no the mac does not recognize the mixer... heres my post i posted a few days ago:
I *managed to install all the up to date drivers on the Alesis website (as instructed by the manual). THen restarted the computer and when i go to my SYSTEM PREFERENCES to change the AUDI/MIDI to the mixer, the mixer isn't even there as an option (although it is on and connected to my macbook via 6-6pin firewire cable!*
*-I also went on ABOUT THIS MAC > MORE INFO > FIREWIRE > nothing here just "Maximum Speed: Up to 400 Mb/sec"*
*THen I went BACK TO SYSTEM PREFERENCES, under OTHER there is a MULTIMIX icon but when I click on it it says "Preferences Error. You can’t open MultiMix Settings preferences because it doesn’t work on an Intel-based Mac."*
*What im wondering about is the fact that I am running Snow Leopard OSX 10.6.5 and on the alesis website http://www.alesis.com/multimix8firewire# Under Docs & Downloads of the Multimix FireWire 8, the latest drivers available for download are:*
*1)MultiMix FireWire - Macintosh Drivers http://v3.5.3.8671*
*Adds support for Mac OS 10.6.3 Snow Leopard.*
*Updated by Alesis 06/16/2010.*
*2) MB zip*
*MultiMix FireWire - Macintosh Drivers http://v3.4.2.6300*
*Adds support for Mac OS 10.6 Snow Leopard.*
*Updated by Alesis 09/14/2009.*
*Like i said, I am running * Snow Leopard OS X 10.6.5* so which one should I download? I have tried both and none have worked. I am frustrated. Somebody help me please! Thanks in advance.*
Message was edited by: Skinnythiago

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