Audio is missing or damaged in Music Videos

Everything (with the exception of 1 song) that I have ever downloaded from iTunes works great. I have recently discovered that iTunes has music videos and have been purchasing these. 50% of them so far have problems with missing audio half way through, audio problems, or the video stops in the middle. I have an iPod touch and iPod video and this problem happens on both. It also happens when playing on the computer.
Apple's policy is that I can download these only once. I have "reported a problem" with one of the purchases but that is the only one the "report a problem" button appears on. IT will only let me report a problem with the entire order. This needs to be changed.
I am dissapointed that I actually have to post on a forum to get help. What do I do? Do I have to dispute the purchase with my credit card company?

I would hazard a quess that you've pushed fcp system resources to the max. I've been working on syncing up some badly time-coded multicam shoots, using the waveforms to sync them up. On one pair of clips, 1.5 hours each, it took quite a while to draw the waveforms and then fcp was VERY sluggish until I turned them off. That's with 6 gigs of ram on a pretty speedy machine.

Similar Messages

  • Compose Audio Tracks for Full/Minus Vocal Music Video DVD

    Hi everyone.
    I've recorded, mixed my song in Sonar, mastered the stereo audio file in Wavelab, edit video in Premiere CS4 for a dvd music video project. Anyone can help me how to compose the audio tracks so that finally listener can choose for full song or minus the main vocal with their remote controller.
    Heard people telling about vocal on the right channel and music on left channel which will make the original stereo music mono. i'm trying to avoid this. any other way of doing that?...2 tracks together in a song, 1 full 1 without vocal? How do you do this?
    Thanks, all the best everyone.
    Mal

    Mal,
    One can do this very easily in Encore. While it's more an Encore question, let me try to tackle it here.
    DVD-Video and BD, allow for multiple Audio Streams. These are user selectable from either a Menu, or the Audio button on the remote.
    What I would do would be to Export your Sequence in elemental/elementary streams, i.e. one Video-only and then, in your case, two Audio-only files. One will be the full-mix with vocals, and the other with just the instrumental. These files can be either Exported from PrPro, or from your audio-editing program. There is one warning, that I will give you later on.
    Now, you have three files: Video-only (silent), and two versions of your Audio. Import the Video-only into Encore, as a Timeline. Import the two Audio-only files as Assets.
    In the Project Panel in Encore, drag one of your Audio-only files to that Timeline, where it will be Audio Track 1. Drag the other to that same Timeline, where it will be Audio Track 2. Audio Track 1 will be the main Audio, so you get to choose which one you deem more important, or which you want to be the default. The other, Audio Track 2, will be the supplemental Audio.
    I would use a Menu, that had Buttons for the User to choose which Audio version they wanted. One Button would be specifically linked to the Timeline with Audio Track 1 chosen, and the second to that same Timeline, but with Audio Track 2 specifically chosen (drop-down in Properties Panel for those Buttons, will let you choose this). Most remotes will allow the user to choose on the fly, with the Audio button, but I would still do this Menu. I do similar, when I have DD 5.1 SS on Audio Track 1, and the DTS encoded version on Audio Track 2.
    Then, just set up your other Menus, as is required.
    For more Encore-specific questions, here is the Encore Forum. Some of the same folk there, as here, but there are some different folk, who only post/read there. One, Neil Wilkes is a major music DVD/BD producer, and knows his way around music mixing and authoring.
    Now, that one warning mentioned above. Both DVD-Video and BD are centered around Video. If you are Exporting from PrPro, make 100% certain that your Audio is EXACTLY the same Duration as your Video, or slightly shorter. I usually leave about 1-2 sec. of silent Audio. Even 1 Audio Unit more in the Audio file can be an issue. Exact, or slightly shorter for the Audio. This holds for Exporting from your Audio-editing program too. Just check that Duration very carefully.
    Also, if you are doing DD 5.1 SS, you might want to make sure that you have 02 sec. of silence, before the first note in your Audio, to give a DVD player time to lock onto the signal. This is more likely to be needed with higher-end DVD players. I always begin my Video with 02 sec. of Black Video and end it with 02 sec. of Black Video. My Audio does not begin until the end of the first, and ends before the end of the latter.
    Good luck, and hope that this helps,
    Hunt

  • Can I keep music videos from taking over?

    I like to play music while I work on my computer.  At one point I began buying music videos of songs rather than audio only so most of my playlists contain a mixture of music videos and audio only tracks.  Whenever a music video plays it jumps to the front, often covering my work.  What's worse is that after the music video ends, if the next song is audio only, the album cover jumps to an even larger area of the screen than covered by the video!  It seems like in the old days I could limit my music playback to the "Now Playing" window.  I can't find that choice anywhere in preferences or menus any more. 
    My question is, is there any way to prevent iTunes from hijacking my screen; to hear the music but keep the associated music visuals in the background? 
    I'm running iTunes 10.5 on my 12-core tower, OS X, 10.6.8.
    TIA,
    Peter

    I was also wondering if you downloaded the free trial and imported certain media.. when you actually buy final cut pro x will your media automatically be in the library?  mine has expired.

  • Video and audio not sync when i play all forms of video. from music videos, to tv shows. but they play perfect on my iPod. and tv shows display out of order on iPod, but in correct order on iTunes/computer. I even ran a virus check just to make sure.

    audio and video do not syncronize.  all forms of videos. music videos to tv shows.  what do i need to do the syncronize them again
    they are in sync on iPod, but not on computer.
    another issue that might be from the same cause is, the order of episodes of the tv shows i have downloaded,   they appear in order on computer, but on iPod they show out of order.
    any tips on how to fix this would very much help.
    thank you.

    Welcome to Apple Discussions!
    An old version of iTunes will cause this and mess up the videos on your iPod. Always make sure you always use an up-to-date version of iTunes.
    Make sure all the software on your computer is up to date...
    iTunes
    iPod Updater
    Updating iPod's Software
    You will then need to restore the iPod and then let iTunes update your iPod and put your music, videos, etc. back onto your iPod...
    Restore the iPod
    btabz

  • Playing YouTube or iPod music videos no longer outputs audio to car stereo.

    My car stereo is a Pioneer DEH2200ub
    Since the 4.2.1 upgrade on my iPhone4 something has changed from <4.1
    Previously, I could play a YouTube favorite, connect to my head unit, and it'd play just fine out my speakers and display the video.
    Although now with the update, whenever I plug in my usb my iPhone stops playing the video on screen and gives me a message that says something like "This device is plugged into an external display" and shows the little TV out icon. At that point no audio comes out from the car stereo.
    This also happens when trying to watch a music video in my actual iPod library.
    Does anyone know the specific reason this is different now or a solution?

    60 views and nobody else has this issue?

  • ITunes 7.6 No Audio When Playing a Music Video or Movie

    I just installed iTunes 7.6.0.29 (It was released today).
    There is no audio when playing a music video or a movie that I've purchased. Movie trailers and music videos in the iTunes store have no audio either. Videos from iTunes University that I've downloaded (such as an MIT lecture) play fine w/ audio.
    Music audio (such as tracks I've purchased or tracks on the iTunes store) play fine.
    QuickTime videos, such as a QT video on my desktop play fine. Windows Media Player works fine too.
    So, why don't music videos and movies play (w/audio) on iTunes 7.6??

    I'm experiencing what appears to be the exact same issue. I just installed iTunes 7.6.
    Video but no audio:
    Purchased iTunes TV episodes
    Streamed video trailers in the iTunes Store
    Works fine:
    All music files, including protected files purchased through iTunes
    The standalone Quicktime player performs normally with MOV files. Windows Media Player still performs normally.
    I found an old support doc complaining of a similar issue with a previous iTunes release and tried the suggested fix: Uninstalling Quicktime and reinstalling it using the standalone installer (Quicktime 7.4). I also reinstalled iTunes. Neither solved the issue.
    I'm very disappointed that I can no longer access the files I've purchased. I hope this is fixed very soon.

  • Why are some of the Music Video's/T.V. Videos missing the vocals on my Nano

    I downloaded on itunes some Music Video's and some t.v. videos and put it on my nano 4th gen a couple of them are missing the vocals. Does anyone know how to fix this? I don't know why it happens on some of them and not all of them. It plays fine in itunes on my computer.

    Aec, I'm have the same issue as well with mine.  I deleted some music a few week back to give room for sum pics and movies and now that i want to restore them from off my itunes only 1 or 2 songs are actually able to play and the rest out of the albums are greyed out and non responsive.  Have never had an issue like this b-4.  Anyone have any insight or some problems?  Thanks in advance.

  • How to replace audio on a music video with final cut pro x

    How do I replace low quality audio on a music video to a higher better quality audio with final cut pro x?
    I have the new audio on cd which I can rip and replace the original audio.
    Some audio and music videos are not of same length, In cases like this how do I sync video to the newly replaced audio?
    Is there any tutorial, link or where to look for this in the manual?
    Any help will be very much appreciated.
    Thank you in advance.

    Providing you don't need the video synced or cut to a beat, all you need to do is place your music in the primary storyline
    Connect your video above.
    While your video is connected, hit CMD+R on your keyboard and stretch the video to the length of the music
    If you were to cut the video to a beat, simply add markers on your music track, then connect and trim clips to your markers.

  • Final cut pro - editing music video audio falls out of sync

    filmed with canon 7D- i play the music in the background for th artist to perform. upon loading up the footage into final cut, i sync the start of the video audio with the record, as they both play it falls out of sync. i did not have this problem when i edited with premiere. any ideas

    Sync issues are *usually* going to be mismatched sample rates, for instance, you imported 44.1kHz audio into a 48kHz project.
    This happened to me awhile back, and unfortunately, I don't remember exactly what I did to fix it. But what I *think* I did was click on the imported audio and went to the Retime menu and selected Conform Speed. If that doesn't work, right click on the audio in the event browser and select Transcode (if there's an option to do so in the dialog).
    It is also possible to manually resync audio by Retiming it. Turn on snapping (N), select the clip, type Command-R and drag the audio clip's retiming handle until the end of the audio snaps with the end of the video clip (this is actually amazingly accurate.) [If your recorded audio is not the same length of the audio on the video, then set markers on the video and audio tracks and retime until the markers snap.] You should do this before any other edits.

  • Water damage speaker doesnt work for music/ videos

    I was on the shower and a bit of water hit my iphone 4s specifically on the ear speaker, though it is still working ear speaker is not and cannot play music/ videos using the speaker, but I can use the speaker when talking to someone on the other line, its either that or I use and earphones.  What do I need to do?

    Put it in a container with rice, close it and pray hard that the damage isn't permanent. I know someone who had a similar situation, got lucky and their phone works perfectly. I also know another person whose phone was permanently damage.
    Also, remember it is never good for your phone to be in places like that, it can be damaged not just by accidental splashing but also by steam and overall humidity.  In short, iPhones and shower rooms don't mix.

  • Low audio levels on itunes purchased music video's

    Can anyone tell me how to boost the audio levels on purchased itunes music video's ?
    I have purchased a few videos lately from the itunes music store and occasionally I find the odd one which has very low audio levels. I assume that itunes has not monitored some video/audio files closely enough when importing them into the in tunes system itself and the audio levels have fallen a little low on certain tracks. Have a look at some of the Eurythmics songs - 'Angel', 'Missionary Man', or 'Best of You' by the Foo Fighters for example.I have boosted these tracks by 100% within the in itunes track options, but its still a very low level compared to some of the other tracks I have downloaded.
    I tried to import one of these video files to Mpeg Stream Clip to see if I could use the audio boost function within that program but it didn't like the video file ? I presume because it was an itunes purchased video, therefore a protected file.
    Does anyone have any suggestions on how to fix this or what setting I should be using, doing with Mpeg Streamclip to fix this problame if this program can fix this issue ?
      Windows XP  
      Windows XP  
      Windows XP  

    yes i have exactly same problem. Was all working fine till I upgraded to iTunes v8.1.
    TV shows, everything works fine... its just music videos dont show the video, no matter which setting I choose?
    Help please!!!

  • Music Videos in iTunes have audio, but no picture

    Recently, I noticed that when I click on a song in iTunes, the audio for the song will play, but not the picture. I have found, however, that by going to View > Video Size, and then clicking on any of the sizes, the picture for the video will appear, but I don't want to do that every time that I want to watch a music video... I'm just looking for a way for me to watch videos by simply double-clicking on the name of the video.
    Also, I would like to note that my music videos work perfectly fine on my iPod, it is only iTunes that I'm having a problem with. The only things that I can think of recently for having anything to do with this would be either upgrading to iTunes 8.2 or buying several new music videos.

    OMG Kevin thank you so much, I was having the exact same problem and was advised by iTunes Store Support to uninstall iTunes - with a 38 CD backup that would have taken some time, your fantastic solution has saved me so much time - THANK YOU!!!

  • Can you extract the audio from a music video?

    Some of my favorite songs were purchased from Itunes as music videos. (Because they are also my favorite videos.) Now I'm trying to figure out how to move those songs to the iPod +without having to buy the songs as just songs!+ It's been very frustrating. "Create iPod or iPhone version" doesn't convert to anything useful for a Shuffle. How do I extract the audio from the video?
    Or do I have to buy the same music over again?

    Hello RoyFeni,
    And welcome to Apple Discussions!
    Can you change the music video's *Media Type* to Music from under the Options tab of the *Get Info* window for the track in iTunes?
    I'm not sure if you can, but hey its at least worth a try. It's all I have though.
    Otherwise, this is not possible via iTunes. The only way you would be able to extract the audio is through the help of some third party application. Not sure how simple or complicated the process is.
    B-rock

  • Converting a Music Video to Audio only (music)

    I have a music video (mpeg4 format I believe) and I would like to convert it to audio. It is a clip (video) of a song from YouTube and I would like to just listen to it on my iPod. I was also wanting to add lyrics to it but seen that I could not add lyrics when I go to "Get Info" to a music video.
    Message was edited by: njrichardson

    Hi njrichardson,
    You can only add lyrics to songs, not music videos. I don't think iTunes can convert music videos into songs, so you'll have to use an external software or website to do that.
    Kate

  • Want to lock video to audio, NOT audio to video--I'm making a music video

    Hi
    I'm making a music video--one long audio clip which I'm cutting video to.
    I've got Pogue's book and it explains how to pushpin audio to video, but the reverse doesn't seem to work.
    I've got one long audio clip and I want to lock video segments to it to preserve the synch between video clips and the audio track.
    Help doing this would be greatly appreciated. Also, is there a good breakdown somewhere of how to make a music video in iMovie?
    THANKS!

    daveemac wrote:
    I know they gutted a bunch of stuff in iMovie08, but perhaps they added the functionality I'm referring to? Do you happen to know?
    Steve told us at the keynote, iM08 was done by an engineer who's a Scuba-diver ... so, audio+iM08? forget it ... the audio skills are in vers.0.1. almost zil.
    plus: in iMHD≤6, you are allowed in timeline to drag clips 'to the right' to create 'holes' in the video timeline.. (=black clips) .. iM08 doesn't support that. and: in iMHD≤6 you can 'crop' a clip from the clippane easiely BEFORE adding it to the project's timeline.. frame-precision selection is 'tricky' with iM08 .. (see my site, iM08Tricks)
    .. iM08 is extremely fast to 'glue' some clips together; for serious video-editing it keeps some most interesting concepts (skimming), I would like to see in any forth-coming vers. of FCE .. but: 'videos' with iM08? .. not for me ...

Maybe you are looking for