Audio issues after converting a media file to WMV

Hello,
I am using the Adobe Premiere Elements 11 version, on a PC (windows Vista).
An issue often occures after converting a media (video + audio) into Windows Media format : once the conversion is over (after 2 - 3 hours for a 1 hour media file), the audio cannot be heard : we can only hear a very annoying bip all along the video.
This is currently the third time I am trying to make this conversion, each time I have to wait for the end of the conversion (3 hours) to notice that the sound is not correct, so I have to run the conversion once again.
Do you have clues concerning this issue?
Thanks in advance,
Thomas

Thomas Drouault
If you are using Premiere Elements 11 on Windows Vista 32 or 64 bit, it is a 32 bit application running in the 32 bit compatibility mode of the 64 bit system and a 32 bit application running in the 32 bit system. As such, the maximum supported installed RAM is 4.0 GB of which 3.0 GB or less are available. But we will put that aside for now.
What are the properties of your source media and what project preset are you setting? Please give the details of the Publish+Share/Computer/Windows Media preset as well as the settings under the presets Advanced Button/Video and Audio tabs. Of specific interest are the combo of video and audio codecs.
Please confirm that you are saying that the problem does not exist for playback of the rendered Timeline in the Edit Mode Monitor prior to the Windows Media export.
Thanks.
ATR

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