Audio jack from laptop outputting louder sound on the Right

My laptop which is an HP ENVY 15 Notebook PC with Windows 8.1has been outputting louder sound from the audio jack louder on the right earpud/headphone side than the left (or the left side is softer than the right). The sound outputs normally from the build in speakers though.
The speaker properties on it has both sides balanced on the volume output. I have tried resetting the BIOS and deleting the sound card drivers from Device Manager in the Control Panel. Also I've tried deleting the driver, redownload a new one, turning off the laptop, take out the battery and drain the power, then start pressing Esc...F10...F5...and so on steps (for the people that will tell me to do this). 
Is there any other solution (besides resetting the laptop completely)?

Hello @danielmc4102 ,
Welcome to the HP Forums!
It is an excellent  place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that when you connect your headphones that the audio is unbalanced, but when you are using the internal speakers it is fine.
When you connect your headphones have you gone into hardware and sound and configured the headset?
Here is a link to HP PCs - Resolving headphones and headset problems (Windows 8).
Have you tried different headsets or this headset in another computer and is the issue the same?
You can contact HP support at any time for further assistance.  They can remotely access your system to aid in overcoming difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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