Audio Levels Too Low after Burned DVD

I have had a problem keep arising and now has affected business.
I videotaped a concert and cut it on FCP 5 and Motion 2. When everything was finished I used Compressor 2.0.1 to encode and then author in DVD Studio Pro 4. I burned a DVD and it played back ok on my desktop but has LOW AUDIO levels on any set top box. I sent a DVD to a client and they had to crank their audio up all the way just to hear the sound though the video quality was fine.
Is this a common problem and does anyone know how to get better audio levels in this kind of workflow?

First, confirm that your audio is mixed and you levels are set properly in FCP. (and force render an "audio mixdown" before exporting just to make sure the audio is "finalized...")
If it this is the case, then take the resulting PCM/AIFF audio file (from the compression of your FCP movie) and turn it into an AC3 audio file.
I still use the old APACK utility Apple gave with the older DVDSP. It works just fine. (use any app you prefer for this...)
Here's the settings I use:
Target System: DVD video
Audio Encoding 2/0 (L,R)
Data Rate: 192 kbps
Dialoge Normalization -31dBFS (this is important because it matches your FCP settings)
Inside the Preprocessing (tab)
change the Compression Preset to NONE so it doesn't recompress the file.
The audio levels of the resulting AC3 file will exactly match those of your original FCP timeline. Should work for you just fine when you import it into DVDSP
regards

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Audio Levels Too Low after Burned DVD

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