Audio losing input device in Captivate 5

Has anybody else been seeing problems with the audio in Captivate 5?  I will record a number of slides, then the audio stops working and reports that there is no audio device.  I have to close Captivate and restart it, and then when I auto-calibrate, it comes up with a completely different volume.
I'm using it on a 64-bit machine with Windows 7.  I'm wondering if the 64-bit is the issue.

I applied a recent Captivate patch a few weeks ago, but experienced no changes in the sound issues we've been reporting here.
I have sent the Captivate 5 development team a sample of a file where two things have been occurring:
Captivate "loses" the audio device every few slides.
On long files, more than a couple of my sound clips have been dropping audio, mostly at the end.
Upon analysis, the team did see the issue, and think that the problem was occurring with very large files.   Is that perhaps the case with those of you who are experiencing sound problems?
They also suggested a workaround for the dropped audio, but it did not correct my issue.  It only caused drops at the beginning of the affected clips instead.
To fix the problem for the current deadline-driven project,, I re-created around affected 20 slides and then, hoping to avoid re-recording the audio,  imported the audio from the problem slide.  That corrected the clipping issue, suggesting that perhaps the cause of the problem is somehow in the code and/or the slide -- and not directly in the MP3 file.
I have a large project coming up, and regrettably, I'm going to use Captivate 4 so I don't risk adding uncompensated troubleshooting time to my work.
The developers are aware of all the sound issues.  I encourage you to continue to report bug issues at their site, and to post any insights here.
I'm very impressed with some of the new UI features and efficiencies in CA 5, but feel that it is critical that the audio be corrected and thoroughly tested on all user hardware platforms.
--Linda

Similar Messages

  • Best audio/video input device

    I am trying to find a good choice for my wife's Mac mini. I tried a couple that didn't work and went to the Apple store in Walnut Creek but they were not able to get either of the input devices I brought in to work. They also had none for sale in the store. They suggested searching on the internet but that has not been to successful either. Any mentions of ones that you know work with the Mac mini would be great.
    Thanks
    Jim

    If your TV and Laptop both have the VGA socket on i.e it looks the same at both ends, then any VGA monitor cable will do the job, no need for any extras. Easiest thing is to do if possible is pinch a cable off sometning else to test. These cables are not a lot of money so don't be foolded into buying one of those super premium pro cables, it's really not necessary.
    Audio wise you only have the headphone jack out on the laptop, and the tv probably has component in (RCA sockets) thats the norm anyway so you need to get a Phono to 3.5mm Stereo Jack lead of sufficint length.
    something like this I'd imagine http://www.maplin.co.uk/module.aspx?ModuleNo=31700&doy=18m8 (sorry its a uk site)
    Or if you have a Stereo system especially a surround one then you can rig the audio to that which will be even better
    You will need to check the back of the TV or the manual to confirm this. If you took the manual and possibly the laptop into any decent TV store they should be able to sort it out.

  • MSI GS70 2QE - No Audio Output/Input Device Installed

    I'm using an MSI GS70 laptop and just recently ran into a problem where my audio device suddenly stopped working.
    playing GTAV I got the blue screen and reboot, and then this... I believe that the device is turned off like webcam on notebook, we can turn it on by fn + f6, but what about sound? 
    OS: Windows 8.1 with last updates

    Quote from: gilbert1019 on 28-May-15, 09:35:01
    May I know how you reset BIOS?  And your BIOS version is?
    From your picture, it looks like audio driver conflicts, because there are many audio devices in the device managers.
    There is a special reset hole, on the right side. BIOS Version E1773IMS.10D
    It's not audio driver conflicts, the system is clean, only drivers from official MSI page.
    This is bios side problem,OS reinstallation does not help, only bios reset or flash unlocked bios to be able to enable audio device again.

  • CP4 Post-patch, program fails to properly recognize audio input devices

    I am using Captivate 4 on a 64 bit PC running Windows 7 and a RealTek sound card. I have installed both the general patch and a specific patch from Adobe marked as addressing the issues with recognizing RealTek sound cards but to no avail.
    Captivate still will not appropriately recognize my input device. I have not even been able to calibrate it. I've included a screen capture of the settings dialogue box below. The Audio Devices drop-down menu is always unavailable for selection ("greyed out") and always shows the device "Volume". Choosing different options does not alter this availability and selecting "Calibrate Input" does nothing.....the program literally takes no action whatsoever.
    When I have attempted to record test pieces the Record, Stop, Advance, etc. functions also do not operate appropriately.
    Any ideas on how to fix this issue? 

    Solved.
    It was trivial: I cleaned the drive twice with a  special kit.

  • Any A/V input devices that have 24bit/96 audio ??

    Any MAC compatible A/V input devices in the price range (~$300) that have quality audio input like the Edirol FA-66 (or Edirol UA-25) or Presonus Firebox that are audio only devices
    Is it better to get seperate audio and video input devices ??
    Anyone using these with mac -- I would appreciate anyones experiences on compatability and ease of use.
    Anyproblems with recognition in Tiger ??
    I only need two channel stereo input
    Thanks
    AL

    Here's a screenshot (from Iceweasel, but it's the same for Firefox and Chrome).

  • Audio input device missing since repairing permissions?

    Help! I advised my husband to repair permissions on his macbook today so he did and now he's angry with me because one of his audio input devices is no longer showing up in system preferences. It's something called a "firebox" and he uses it to record live audio. He swears it is plugged in correctly and it worked yesterday so now apparently it is all my fault that it doesn't work tonight. He has already tried restarting (my favorite troubleshooting option). What can we do? applecare is already closed, of course, so we can't call.

    I've been googling on "Pavillion 23 touch screen". I don't see that model sporting any "line in" port.
    Are you sure that's a line in input or the headphone input?
    Try to connect a headphone to it and see if sound come out of it.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • 10.4.10 Update kills most USB audio input devices for iChatAV

    I have a Logitech Quickcam 5000 Pro that has a built in Mic. The UVC compliant camera still works, but under 10.4.9 the mic worked also; however, it no no longer shows up as an audio input device.
    Intel Mac Mini 2GB RAM / MacBook   Mac OS X (10.4.10)  

    Add another to the pile, slightly different: No audio support for my FIREWIRE based audio interface.
    Running 10.4.10, software update installed.
    OSX recognizes it, at any sample rate I want to use it at.
    Sound setup, everything else (my whole entire studio) recognizes it.
    iChat AV, when I go to the video tab to select "microphone" will give me default of none and then my device name (mLAN audio network). As soon as I select my device, the microphone option disappears completely. The only way to get the selection option back is to restart iChat, upon which the problem repeats itself.

  • No audio input device found

    Hello -
    went to Skype with Sis this evening and I could hear and see her - she could see but not hear me.
    Had a look around and message = No Audio Input Device Found.
    Had a look on the net and cant find a solution.
    If anyone could steer me in the right direction I would be grateful.
    every good wish,
    David.
    This question was solved.
    View Solution.

    I worked this out myself.
    Get into Hardware and Sound, then Manage Audio Devices.
    So when you disable a device it disappears from the menu you are looking at. You have to enable it. Trouble is you cant enable it because you cant see it - its not there for you to right mouse click on. I went into speakers menu rather than microphone menu and right mouse clicked on a speaker icon and it gave me the option of showing everything that was disabled.So I clicked on show disabled devices I went back into microphone menu  and hey presto it was there and I could enable it. I tested it on a sound recording programme and it worked.
    It hadnt gone anywhere , you just couldnt see it.
    "No Audio Input Device Found" is very misleading - surely "Audio Input Device Disabled" would be better + why make the icon disappear anyway?!
    D

  • No audio input devices on Satellite L100-120

    Hello!
    I have Satellite L100-120 Notebook. I have problem setting up audio capture device. Sound works just fine, but there is no audio input device (disabled in sound manager).
    I have Windows XP SP3 installed.
    sound driver is sound-psla0-xp-31100
    any ideas?

    Hi there,
    did you already tried the genuine sounddrivers from conexant? Maybe your audio input device works after installing the sound card manufacturers driver.
    Another reason could be the SP3 which brings besides the benefits some driver related problems with, would be also a option to check the microsoft knowledgebase for some fixes or workarounds.
    Just search for conexant sound driver and maybe you will find something.
    Greets

  • HT3625 audio input device is not ready to use

    My audio input device is not ready to use. Any idea? I have one macbook pro 13".
    Thank you for your help.

    MacBook Pro 13" Mid 2012. – And as the link you provided says, the products affected are all pre 2012. After that (or at least in my mac from mid 2012) there is no "'Use audio for:' menu selection" to choose anything from.
    Message was edited by: Aarnipuu

  • Remove a Bluetooth Audio Input Device

    Quick question...
    I added a friend's Bluetooth headset to my MacBook Pro just to show him how easy it is to integrate Bluetooth devices to OS X, and anyway, I go home, and the Bluetooth headset is still under my audio input devices. How do I remove this out of there? I thought of deleting the Sound Preferences pane, but I don't think that would do the trick...

    I'd try here.
    http://www.native-instruments.com:80/forum_us/forumdisplay.php?f=75&order=desc

  • How can I remove a Input device from my Mac?

    Hello, I would like to know how I can remove a input device from the Sound area in System Preferences. I installed Wiretap Anywhere a sound input program for my Mac and did not realize It was not supported for Moutain Lion. I put the application in the trash and then emptied the trash can. Now whenever I try to start GarageBand or a program like that it crashes my computer. In the Input tab of Sound (System Preferences) It is listed as Wiretap: System Audio.
    I would like to remove this from the Input tab so I can use my Mac reguarly. Any Ideas on how to fix it?
    Thanks,
    Justin

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
    You may have to log out or reboot in order to complete an uninstallation.
    If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

  • I have an HP 510Y. Does anyone know how to use the audio video inputs on the front panel.

    I have tried connecting a VCR a Camcorder and other devices and nothing happens. Its like they are not even connected. Has anyone else had a problem. What am I doing wrong. This is an audio video input is it not. Help please!

    I think they are video output.. not input..
    ||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
    //Click on Kudos if my reply was helpful and answered your question//
    ||-If my answer solved the problem please mark the topic as the accepted solution-||

  • Can't get sound from USB input device

    I've got an Alesis iMultiMix 8 USB mixer plugged into my shiny new MacBook Pro (running Leopard). The Mac properly recognizes the USB Audio Codec as a sound input device, and in fact shows a signal being received from the mixer. However, I don't actually hear any sound from the mixer, even with it selected as my input device, and my recording program still records only from the built-in microphone. What am I doing wrong? Thanks for your help!

    Heh... it turns out that there was nothing wrong, at least technically. I got on the phone with Apple and asked if the native OS environment relays inputted audio through the speakers, and was told quite simply, "No." It looks like my PC schools Mac on that account.
    As it happens, yes, the programs I was trying to use (Cubase, and I tried Garageband for gits and shiggles) DO have a monitor function to allow the ability, as well as ways to select your input. Cubase, the one I'd been experimenting with, simply has it coached in different (and extremely technical) terms and methods.
    So, it looks like my difficulties arose from my lack of experience in a high-level audio program with a steep learning curve, coupled with what I perceive as a basic design shortcoming of Mac. (I think there should at least be an option in the OS environment somewhere.)
    Ah well, live and learn. Thank you so much for your assistance.

  • No input devices recognised

    hi as a new user of this service and of my mac mini forgive my ignorance... just purchased of ebay ( i wish I had the sence to buy brand new anyways )an under warrenty mac mini.. when i go into systems profiler it says there is no input device recognised.I am unable to create voice oversand the audio in general is faily low...do u think it is a hardware problem or maybe the moniter or is there a specific cable adapter i am missing ..thankyou for your help... am not sure is it is a 10.4.7 can't find description definately a OS X as i mentioed am first time user...cheers

    If I just got a used machine I would re-install all the hardware from scratch after running the hardware test cd. Then see if the problem goes away. You will also want to have only keyboard, mouse, and monitor (USB keyboard and mouse) attached. You may have an issue if you have a non-apple keyboard attached and the 'what type of keyboard are you using' dialog didn't pop up.
    Good Luck,
    -j

Maybe you are looking for

  • What is this error 0xe8000003?

    Does anyone know what this error means? Here is the message: iTunes could not connect to this iphone because an unknown error occured 0XE8000003 Thanks.

  • How to work with Preview in Lion (autosave, etc)

    Just installed Lion and am tweaking and adjusting.  Run headlong into Autosave/Versioning with Preview.  Was very used to using preview to quickly look at and play with adjustments to images (but used Photoshop for heavy lifting).  Most of the time,

  • How do I update JUST Safari? (I have 6.0.3, Max OS 10.8.3)

    HI everyone, I have Safari 6.0.3 & y'know, it kinda *****. I'm using Firefox more and more, but prefer Safari. How do I download a more recent version. I DO NOT want to download the entire new Mac OS update. JUST Safari. Thanks in advance,       m i

  • Which APPLE ID to use for setting up iCloud? ETC.

    Hello, I have upgraded my iMac to the latest operating system (OS X LION version 10.7.4). iTunes is the lastest version. I still have iPhoto '08 version 7.1.5. I reckon I have to download the recommended version (iPhoto '11 version 9.2 or later). CAN

  • Mapping, use of scrap for repairs.

    Dear all, The scenario is such that, A company takes machines for servicing. The machines are serviced / repaired by purchasing old machine and using their spares. After some time all the spares from the old machine are used for machines serviced, an