Audio, Mic problem on xperia z1 compact

Hi, Can't use my xperia z1 compact as a phone. The person I try to talk to can't hear me properly-I sound stuttering. Sometimes I also hear the line echoes. But it seems I mostly can hear the other part quite clear, but they can't hear me. I have gotten a new SIM card, phoned my phonecompany twice-they don't find anything wrong with the line. Have the latest update.What to do?

Hey,
I had the same issue and contacted Xperia Support. They told me to send the device in - so I backed up my data, resetted the phone and sent it to the support Center. A few days later I got it back with the note that they could not find any problems and I should check my headphones (I already mentioned that I had crosschecked with different devices and several pairs of headphones..)
Long story short, I sent it to the support Center three (!!!) times. Including backing up data, resetting the phone and restoring data three times... After the third time they replaced the phone by a "new" one but still didn´t really seem to be able to reproduce the error.
That was right before christmas and guess what... the new phone just started the Smart Connect Software without any headphones connected....
I would really like to know if (and how) you solved the problem with your phone.
If not... good luck with the Xperia Support..
Cheers,
Mareike

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4.CPU Type: AMD 940 PIN 3500+
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Contact your local Xperia Care
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"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Bump.
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Joe,
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[Edit] OK, I think that this is the THREAD.
Message was edited by: Bill Hunt - Added Edit and link

Audio, Mic problem on xperia z1 compact

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