Audio Missing From Clip

I posted a similar problem previously, so I'm sorry if I'm wasting anyone's time. I have a clip that when uploaded plays audio for  one minute and cuts out for the next four minutes as if there is no sound in the clip. It is true of the clip saved in the Elements Organizer as well, which was not true in my last post. Playing back the audio on the camcorder there is no problem whatsoever.
Thank you for any guidance.

scoutjeanfinch
Rather than going through the usual introductory drill, please let us point the readers to your prior April 2014 thread for background needed
Audio Sub Buffer?
Are you still getting the following error message?
Have you revisited the April 2014 thread to assure that you have read all the posts in it? I ask since you did not follow up there to update us on your progress.
And, please remind us, what version of Premiere Elements that you are using and on what computer operating system it is running.
It is never a waste of time to revisit Premiere Elements problems that remain unresolved.
Let us zero in on the specifics of now
I have a clip that when uploaded plays audio for  one minute and cuts out for the next four minutes as if there is no sound in the clip. It is true of the clip saved in the Elements Organizer as well, which was not true in my last post. Playing back the audio on the camcorder there is no problem whatsoever.
1. Please clarify "...clip that when uploaded". Do you mean after you import the clip into Premiere Elements and take it to the Timeline that there is no sound in the Timeline playback specifically in the Edit area monitor? If that is the case, are you getting playback of the video and audio when you double click the file in the project media area or on the Timeline and do the Preview Window playback? If this is correct, what happens if you export that Timeline content as is? Does it also have no sound when the export is played back in the appropriate computer player?
2. Please give the brand/model/settings for the camcorder that records this file. And, please give us a properties readout for this file...maybe starting with the GSpot readout for Audio Name, Codec, Status and Video Name, Codec, Status.
http://www.headbands.com/gspot/
Let us continue to the above and then decide what next.
Thank you.
ATR

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