Audio mute button

Sup guys, just now the mute button on my keyboard doesnt want to get off mute, Ive pressed it and nothing, it stays mute and tried pressing the button to raise the volume and stays mute. Using Hp assistant i have this error IDT HIgh Definition Audio CODEC Error(52) Version 6.10.6395.0. I have a hp envy 4 ultrabook 1015dx...any help?
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56717.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi there
Did you pay close attention to step 4?
Click image to see larger...
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Audio mute button

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