Audio not working when published

When I record an audio clip within Captivate, although I can
hear it when previewing that one slide, I can't hear it when
previewing multiple slides or viewing the published movie. I know
it has nothing to do with push-buttons or other elements on the
slide (I've tried recording on blank slides, with the same result).
I've also tried exporting the audio files and listening to
them in Windows Media Player, and they work just fine (both the
.wav and .mp3 versions). This problem just started happening today.
For the last several months I've recorded tons of audio on several
different movies with no problems, but now it's not working.
I'm even worried that this issue is somehow corrupting some
of my CP files. Even after I delete all of the audio clips from the
slides they were on, and saving the CP file to a different name (it
contains 30 slides and is about 2MB), when I view the Bandwidth
Analysis, the Video size for Slide 1 shows 546KB, even though Slide
1 contains very minor things (an image and a text caption)--the
same kinds of elements as on every other slide, all of which have a
Video size of approximately 20KB.
So I inserted a blank slide after Slide 1 and copied the
elements (an image and a text caption) from Slide 1 to the new
slide, then viewed the Bandwidth Analysis again, and the new slide
was only 20KB or so, much smaller than the original Slide 1. But
then when I deleted the original Slide 1, the new slide I created
suddenly takes on the same huge Video size in the Bandwidth
Analysis as the previous Slide 1.
Bottom line--I can no longer publish any audio in about 1/2
of my Captivate movies. Can anyone please help?

Teri, do this for me, if you would, please:
Check "
Movie > Preferences > Preferences tab > (check)
"Include Audio When Movie Is Generated".
Did that help?
To Everyone Monitoring This Thread: Another easily
overlooked troublemaker is the "Audio" icon (tiny speaker) located
beneath the timeline when you are viewing a single slide
(duh - sorry, brain fart - of course that's when yo see it because
the timeline isn't visible until you go to Edit mode - double duh).
Anyway, if you click it, you will turn audio off for
all single-slide previews - note ... I said ONLY previews of
the currently open slide. This will NOT affect other previews, nor
will it affect audio in the published product . . .
Hope this info helped some - have a good weekend!
.

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