Audio out of sync after pausing video

I have recently bought an Apple TV and the first thing I did was to update it with the latest firmware. I synced the Apple TV with my PC's library. When I watch my videos they run okay... until I hit the pause button.
Every time I pause a video the picture lags by a few seconds behind the audio. The same issue occurs if I try to restart the movie and fast forward it to where I reached. It's frustrating and I couldn't find a solution for it. The only thing available to me, it seems is to watch the video again from the start.
These are home movies that have been encoded to MP4 on my PC using Format Factory. Is there a way to get rid of the lags, perhaps a better encoding software?

Could be the encoding. Never heard of that software.
You could possibly convert the files in iTunes by right clicking and choosing conversion for AppleTv option but that takes time and will only work for things iTunes can play natively. There may be better options but MPEGStreamclip is a versatile free video converter as I believe is the latest version of the Handbrake utility.

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Sound goes out of sync after pausing video

Hi everyone,
Got a 1 month old Apple TV which is working just great with videos bought off the store... However I've run into a really annoying problem when watching videos that I've encoded myself. They will all play just fine, from beginning to end - unless I pause them. When the videos are un-paused the sound is badly out of sync, and no amount of pausing/unpausing stopping/starting will get it back in sync again. Best I can do is restart from the beginning and fast forward to the same spot and this usually results in a better sync - but not perfect. This happens with both SD and HD encoded video. They are playing off the internal drive having been synced over from my itunes library.
My Apple TV is on 3.0.1 firmware and I'm running iTunes on a Windows 7 laptop. I've been using "Any Video Converter Pro" (http://www.any-video-converter.com/products/for_video/)to re-encode my videos as I don't know much about the subject and it has an AppleTV option which makes it really easy...
Here's the settings used for a typical video file: 1280x720 resolution with a 3500kbs bit-rate at 25fps, audio bit-rate of 128kbs with a 44100 sample rate. 2 channels.
Would be grateful for any ideas on what's going wrong here as this is really spoiling my enjoyment of the apple tv.
Cheers,
Steve

Sounds like the encoder software causing issues.
When I encode on the Mac from my Camcorder to itunes/ATV I use HandBrake with good results - there is linux and Windoze versions versions available.
It has a preset for ATV as the destination which saves the hassle of tweaking the settings to start with....
It's been around sometime and was fantastic help when I went from Windoze to Mac a few years ago, and I wanted to re-encode all those files I had still in raw DV format from the camera.

Captivate 6 editing - on timeline, audio is out of sync after pausing

I am trying to create a software demo for my company. I am using the HD video and then have imported audio recordings over the video.
The big work portion of this project is adding call-out smart shapes on the video during certain portions to highlight what the voiceover is discussing. However, when I pause the timeline so I can add a smart shape, upon resuming from the pause, the audio is out of sync. This happens even if I hit Stop on the timeline, and use my mouse to move the playhead.
This is adding significant amounts of time to my video editing process, to the point where I am missing deadlines for having the videos created. The only solution I have found to guarantee that the call-out smart shapes are in sync with the audio instructions is to Play the timeline from the very beginning, each time after pausing the audio.
Is anyone else experiencing these issues, or know of a way to fix it? This is adding enough time to the editing process that our company is looking into other video editing softwares to replace Captivate.

I always copy the entire PRIVATE folder from camera to hard drive, and then importing from that hard drive folder in to project.
I am saing original, becouse I do not convert them to diferent format. And how could be the original files of video and audio out of sync???
I am using Premiere for 10 years, I am not new to this software, but never had this problem.

Audio out of sync after importing .MOV

Experiencing audio out-of-sync issues after importing a .mov clip into Premiere Pro.
The .mov clip causing the problem does not have a problem when played with quicktime or vlc: The audio matches the video perfectly.
Adobe Premiere Pro CC 7.2.1 (4) on OSX 10.9.1
Open Premiere, New Project ... > OK > Import the single video clip (whether by dragging into the app, or using the Media Browser). Start playing the clip in the Source monitor, scrub forward. Result: audio and video are way out of sync.
The .mov clip causing the problem was exported from Silverback app. http://silverbackapp.com/
Details about the .mov clip, via Media Inspector app:
============================================================
General
Complete name                    : /Users/jukeboxhero/20140203.mov
Format                           : MPEG-4
Format profile                   : QuickTime
Codec ID                         : qt
File size                        : 638 MiB
Duration                         : 34mn 46s
Overall bit rate                 : 2 566 Kbps
Encoded date                     : UTC 2014-02-04 06:52:45
Tagged date                      : UTC 2014-02-06 15:55:40
Writing library                  : Apple QuickTime
Video
ID                               : 2
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : No
Format settings, ReFrames        : 2 frames
Format settings, GOP             : M=2, N=30
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 34mn 46s
Bit rate mode                    : Variable
Bit rate                         : 2 449 Kbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 18.969 fps
Minimum frame rate               : 6.522 fps
Maximum frame rate               : 19.355 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.062
Stream size                      : 609 MiB (95%)
Language                         : English
Encoded date                     : UTC 2014-02-04 06:52:46
Tagged date                      : UTC 2014-02-04 15:27:35
Color primaries                  : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics         : BT.709-5, BT.1361
Matrix coefficients              : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177
Audio
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format profile                   : LC
Codec ID                         : 40
Duration                         : 34mn 45s
Bit rate mode                    : Constant
Bit rate                         : 104 Kbps
Nominal bit rate                 : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 44.1 KHz
Compression mode                 : Lossy
Stream size                      : 25.9 MiB (4%)
Language                         : English
Encoded date                     : UTC 2014-02-04 06:52:45
Tagged date                      : UTC 2014-02-04 15:27:35
============================================================
The video imports perfectly into Final Cut Pro 10.1.1
I have Premiere Pro trial and Final Cut Pro trial. If there's no fix or easy work-around, I will have to ditch Premiere.

>Frame rate mode                  : Variable
No version of Premiere does "well" with Variable Frame Rate
Below is about iphone, but may help
Some people find that Iphone won't edit easily because it uses a variable frame rate
- A possible fix in message #22 http://forums.adobe.com/thread/934466

Audio out of sync after exporting into Quicktime using current settings.

Quicktime file has audio out of sync when I export to quicktime movie using current settings.
Ok for about the first few minutes then, out of sync after about 10 minutes.
I shot the footage on tape with my Sony HVR-Z7u.
My Sequence setting is the same as the format of the footage as shown below.
Pixel Aspect Ratio: HD 1440x1080
Editing Time base: 23.98
Quicktime video settings: Compressor: HDV 1080p24
Audio Settings: Rate 48 KHz
Depth: 16bit
Clip format:
Pixel Aspect Ratio: HD 1440x1080
Vid Rate: 23.98
Compressor: HDV 1080p24
Audio Rate 48 KHz
Audio Format: 16bit

I recently moved and both of my editing machines were unplugged for a couple of days until I could get them set up. After turning them back on, the problem had disappeared. Perhaps leaving the system unplugged had allowed some of the internal components to reset? That's the only thing I can think of. At any rate, the issue is gone.

Audio out of sync after encoding

I'm hoping someone can offer a suggestion. I've encoded my sequence 4 times now and every time the audio is out of sync with the video. The sequence is about 2 hours long. It was shot on a HD flip cam, , 1280 x 720 (1.0) 30.00 fps, 44100 Hz. The sequence is HD 1280 x 720 (1.0), 29.97 fps, 48000 Hz-Stereo. They are the exact settings I've been using to make these videos for the past 5 months since upgrading to CS5, and this is the first time I'm having this issue. I usually make 30 minutes videos, this is my longest yet.
I've definitely had this happen before with cs4, but was hoping the upgrade to a better version as well as better computer would do away with these encoding issues. I dont' know what other info you may need, but I'm happy to provide more.
I'm exporting to window's media, NTSC Source Hight Quality, output 720x480, 48kHz, stereo. Everytime I export it, the video markers only cover half the sequence. I have to move them to cover the entire sequence. Not sure if that has anything to do with it.
I'm at a loss. Any suggestions would be so appreciated.
Jules

Thank you so much. I did have problems with Encore, but I hopefully got that resolved. This specific problem is audio out of sync in my media encoder. I can't test the project beforehand. It took 2 1/2 hours to encode and when I played the finished project, it was out of sync.

Newbie Help? Audio Out Of Sync After Capture

Please help a newbie to this great forum:
I use Final Cut Pro HD and import Sony DV tapes which were shot with a Sony VX-2000. Once recorded, I Log and Capture the tapes as I play them on a Sony GV-D 1000 NTSC player - the little "Walkman" of DV tapes.
If I import four tapes, chances are in two of them the audio will be out of sync with the video by half a second or so, and I have to manually reposition the audio track in the FCP timeline. The other two tapes will be ok.
How do I tackle this??
G4 Mac OS X (10.4.7)

Oh, sorry. I knew a musician years ago whose business card read "The Lone Arranger."
I personally don't care what you call yourself; and as long as it's not obscene you're doing fine here in Apple discussions.
DV tends to drift over time when shot with unlocked cameras. That may be your issue. The way to work around this is to capture in smaller chunks, say 15 -20 minutes.

Audio out of sync halfway through video.

I recorded some game play (skyrim) and did a voice over with Mirillis Action! The video and the voice over are in separate tracks.
The weird part is that the video and voice over match up at the start but once it gets about halfway through you can start noticing that the audio comes out of sync with the video and it only gets worse from there.
I record in 1080p at 30fps using AMD App acceleration. The video is in MP4 and audio is in WAV (using this over MP4 Audio because WMP refuses to play MP4 Audio files)
If the beginning is synced then the ending is off and if the ending is synced the beginning is off.
Any tips on why this might be happening or how to fix it?
P.S. I had to record them in separate tracks because otherwise when I talked over the game, it would have some strange background noise.
If you need any further information please let me know.

If you screen capture program records to a Variable FRAME Rate you will need to convert it to edit in PPro

Audio out of sync after speed change...

I thought I'd posted this, but it doesn't appear in the list of subjects, so I'll try again...
I have a hard limit of 30 minutes for my church's broadcasts on Public Access TV. Some of the sermons, the only part of the service we broadcast, have run over time though usually only by a couple of minutes. I've tried the "simple" fix of right-clicking on the video in the timeline and changing the "Speed/Duration" setting, making sure to click the "Maintain pitch" option. Prior to CS3 this usually worked without problem. Now, with CS3, the audio gets distorted ("fuzzy", like there's another channel added slightly off-phase) and the audio is generally out of sync with the video by as much as a full second.
Can anyone suggest WHY this is happening and, perhaps more importantly, what steps I can take to fix the audio WHEN it happens?!?!
Thanks in advance,
J. Sky 8^)

Jim,
Sorry that I've taken so long to respond...
I do this rarely, so it's hard to be definitive, but I have noticed that the DELAY (out of sync) problem can happen in either situation ("maintain pitch" selected or NOT), but have only been able to recognize the distortion (fuzziness) when "maintain pitch" is selected.
Hope that helps!
Thanks for any and all assistance!!
- Jim 8^)

Video & Audio out of sync after update

Ever since I updated my MacBook Pro to OS X Yosemite v10.10 last week, all videos are out of sync with the audio. It wasn't just on Safari while playing YouTube videos or DailyMotion videos, but also when playing videos files on my computer. For short videos, the audio is just a second ahead or behind the video, but for long films it can be minutes apart.
Does anyone else have this problem? Can anyone tell me what caused this and how can it be solved? Thanks so much!!!

I have the same issue and it started 3 days ago. This happens with anything I'm watching, netflix, huluplus, youtube, crackle, anything that has audio and video. The biggest issue is that it's also affecting iMovie and Final Cut pro X. This is a MAJOR issue given that I make a living editing video. I hope somebody can find a solution for this issue.

Why is Audio out of sync after encoding?

I have encoded a 60 minute film using separate video and audio files -- quicktime for picture, AIFF for audio. In the DVD Studio Pro project, they are perfectly in sync. But in the encoded DVD they are playing out of sync by over 1 second.
I've encoded the same movie with different versions of the soundtrack several times before with no problems.
Anyone have any ideas of what has happened and how to fix it?
The Quicktime and the AIFF were on different drives when I was building the project. Could this have had any effect?
Using DVD studio pro v4.0.2
Powerbook G4 Mac OS X (10.3.9)

Nope, I am a strong believer if it ain't broke do not fix it, and personally I loved 10.3.9 - in fact I say away from updates unless absolutely needed and then I bring them onto different machines. Unless something changed in your system, I would try standrad troubleshooting (repair permissions and delete prefs) and A.Pack the audio
Not to say I do not have machines running Tiger, but Tiger (particularly some of the newer versions) I find to be a PITA - around 10.4.6 or so there are weird security things happening which messes up installing software. In fact I just zeroed out my tiBook, and did not add some software that I forgot about until after 10.4.8 was on and it does not install. I would have to zero things out again. Install the software over 10.4.1 and then try again.
Unless you want the Universal Suite (which is good for most things except DVD SP which has issues) nope, no Tiger none of the new stuff, unless you have a few machines to play with

Audio out of sync AFTER importing

Hello, how are you?
I've been searching for a solution for a while, but I can't seen to find any.
The thing is... I've been capturing some gameplay footage, with files that last an hour or even more.
When I watch the files in any player (Windows Media Player, VLC, Media Player Classic) they play fine, the audio and the video seems to be on sync and OK.
But after I import to Adobe Premiere, it just gets out of sync. Even when I watch in the Source Monitor, before dragging to the timeline.
It looks like there is a problem when conforming the audio.
But even the time duration is different from the original, there is some frames or even seconds of difference inside Premiere.
And this happens with different codecs, AVI (from FRAPS), H.264 (with AAC audio and MP3)...
I've tried cleaning the cache, deleting the software and reinstalling again, converting - everything.
Some are saying this is a recurrent bug on Adobe Premiere. Isn't there any fix or something that I could do?
It's really strange that the problems only occur AFTER importing. Outside of Premiere is fine, so there is no problem with the capture, right?
I would really appreciate if someone helps me. Thanks a lot!
PS: I have Adobe Premiere Pro CS6.
Intel Core i7
12 GB RAM
GeForce GTX 580
HD 2 TB 7200RPM

My problem is a bit different, though just as irritating. I can't believe Adobe hasn't fixed this given how long since the original post has been up here. I capture satellite programming from a professional c-band satellite every week. I use good old fashion Quicktime to capture 30 minute programs for later broadcast. Our job is to capture the video from the satellite, clip the commercials at the beginning and end of the program and then export a clean version as an MPEG2 file. Quicktime provides two capture settings: high (which provides a very large ProRes file in 16bit stereo) or medium (which provides a manageable H264 file in AAC stereo). Both are Quicktime files.
While I don't have sync issues with the ProRes file, the file that is captured using H264 and the AAC stereo gets pushed out of sync by just enough frames to make it necessary to fix. This is adding about 2 to 3 hours of studio time each week to our production given we have to process about a dozen of these files. Viewing the original quicklime files using the newest version of quicklime or the old Quicktime program and most other video players yields a perfectly in-sync experience; it's just when it's imported into Premier Pro CC 2014 that the sync. problem appears. One solution that has worked is taking the master file and exporting it again as a .dv file, but this actually takes longer than fixing the sync issue within Premiere. My guess is it may be the AAC audio process that may be the problem.
We only started using Premiere a few months ago and are already re-evaluating whether we should return to FCP. We were really like most of the Adobe apps within Creative Cloud, but we use Premiere to much to put up with such a major flaw. I do wish Adobe would monitor some of these forums; they have no idea how customer service plays a key role for future software purchases.

Audio out of sync after Log and Transferring

So, I'm working on a project for school and I shot everything on a Panasonic HVX200 at 720p/24fps. I have everything saved onto a LaCie external and is connected via USB 2.0. When I go into Log and Transfer, all the clips look great and playback without a problem. But, after I "Add Clip To Queue" and try to play it back on the timeline or canvas, the audio is out of sync (it's almost twice as fast) and the video almost looks inferior.
Any advice would be great. I really want to start working on this project, since it's due Thursday afternoon.
Thanks and regards,
Christian

In the P2 Import window...in the P2 Browser, there is a little sprocket drop down menu. Click on that and choose PREFERENCES. Uncheck REMOVE PULLDOWN and then try importing again.
Shane

Audio out of sync after splitting clips

When I import a video file into PE11, everything is perfectly fine and synced up. After I split the clip and merge it in several places (removing commercials), the audio and video for the later clips seem to drift out of sync by about half a second. The video and audio are always linked together so there's no reason for it to be drifting.
I am able to manually unlink the clips and shift the audio back into place, however, this is an annoyance. I've tried working with several different video formats and so far, no luck. Any ideas on how to fix this?
Thanks.

You are correct, I'm using a Hauppauge HD-PVR2 Gaming edition to record and it works great!
I had been using MP4 files at 1920x1080, 29fps, 48kHz audio, etc. When I record with the Hauppauge, it automatically sets up the file to accomodate the source. Tried switching to M2TS files on the caputre and it made no difference.
Project settings seem to match the source:
It's just very strange audio and video are both fine until I edit it. Plenty of horsepower on my PC too: i5 3.2GHz Quad-core, 16GB RAM, NVIDIA graphics card (forget the model), WIn 7 64-bit.
Thanks for the help!

Audio out of sync and Jumpy video

I can't seem to get through a project without some sort of critical adobe issue cropping up. Either theres a problem in the editing, or theres a problem in the exporting. Today, its the exporting.
I just did a large project (6 x 30 minute videos) for a client, and it is a roundtable discussion with slides. Inside premiere, everything plays back fine, but when I exported, the audio got out of sync and you'll see all the slides jump around.
https://www.dropbox.com/s/qz0mudqfj224y5g/jumpy%20export.mp4
Anyone have the foggiest idea of whats happening? Its a 2012 rMPB with 8GB RAM and SSD. Exported down to 720p MP4 for review. Nothing else was running on the machine, I just let it render out last night while I was asleep.
Please help!!

Last night I exported a queue via AME and sent it to the same USB3 drive that the project was on.
Today, I exported only one, straight from Premiere onto my Internal SSD and have the same exact issue.

Audio out of sync after pausing video

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