Audio output through speakers but not headphone jack

I have an HP Envy 15-J178ca. I am unable to play audio from my headphone jack, but audio plays on my speakers. When I plug in my headphones, the speakers stop outputting audio but no audio plays through the headphone output. I have tried multiple headphones which all work on different devices and was unsuccessful at outputting audio. I have updated my audio driver to the latest version using the HP drivers site. The following is a screenshot of the sound devices on my computer.

I have the same exact problem, may some one help us

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Sound through speakers but not through headphones

hello i have an hp envy 15-k002ne laptop wtih beats audio. i recently reinstalled windows 8.1 on the machine and was able to get all my drivers from the hp support website and unortunately the realtek high definition audio driver for sound on my machine made it in such a way that sound only comes from my speakers but not through my headphones. i tried using different headsets but it recognises some of them as microphones only because of that feature. someone please help me for i have been restless for days. thanks in advance

Hi @aflokko ,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you recently reinstalled Windows 8.1 and were able to get all the drivers from the HP support website.
You have audio through your speakers but not your headsets.
Have you ran The HP Support Assistant to aid with HP updates and resolving issues?
Have you tried Using Automated Troubleshooting (Windows 8) to aid with this difficulty?
Here is a link to Troubleshooting Audio Problems with External Speakers, Headphones, and HDMI Sound Devices that should help.
If you are still having an issue, I suggest contacting HP support for further assistance.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap .
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

New headset, but certain programs are transmitting sound through speakers and not headphones.

Spoiler (Highlight to read)
Hello,
Hello,
I just recently purchased a new headset for gaming but have been having some issues with it and the system sound. One major issue is when I call someone on skype, the sound from Skype or the call will go through the headphones, but any other audio comes out of the speakers. I have also notices that iTunes also does not function when I am in a call as well. Some examples would be if I were to want to watch a YouTube video while in a call, the sound would come through the speakers and not the headphones. However, I did find a fix for it. All I had to do was disable the main speakers and the audio was transmitted to the headphones. Another example would be if I wanted to run games via Steam (Garry's Mod, TF2, ect.), I wouldn't get any sound whatsoever from the game. Not through my speakers or headphones. With one exception, Garry's Mod volume I can hear through the speakers while in a Skype call, but I want the sound to come through the headphones. But with TF2, I get no sound whatsoever. If you need any more information about my issue, please feel free to ask. Thank you.
This question was solved.
View Solution.

Hello @LayneStaley,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how certain programs are transmitting sound through speakers and not the headphones, and I would be happy to assist you in this matter!
To ensure that your headphones are utilized when plugged into your notebook, I recommend following the steps below:
1. Click the Start button
2. Click Control Panel
3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's main speakers). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
6. Select the newly enabled speaker device, right-click it, and select "Set as Default Device".
7. Click Apply.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Audio Buzzing, External Speakers -- but not in Windows?

Hi,
I have a black Macbook with Leopard and I'm dual-booting Windows (the Windows 7 beta currently). I've had a strange audio problem recently, and though I've seen this problem elsewhere I've not found a solution that works.
When externally-powered speakers are plugged in to the audio jack and no output is present for a while, the speakers begin buzzing faintly and then the volume of the buzzing increases until audio output is produced (the "beep" of changing the volume, for example). At which point there is a loud popping noise and then no more buzzing.
Tha strange thing, though, is that this only appears to happen when I am in Leopard. When in Windows 7, I cannot reproduce it. There are no abnormal buzzing sounds whatsoever when in Windows, but the situation described above happens in Leopard whenever the speakers are plugged in to the Macbook's audio jack.
Any advice/help would be appreciated. Thank you!

I know I may in the wrong section (I am using Mac Mini), but that's EXACTLY what I am "experiencing" with my new Mini.
I did read many many thread in this forum about this problem, the most suitable adjective for the noise is "R2D2" voice and "pop" sound.
In my case, "R2D2" voice comes randomly and no clue for the source of it. Though, I guess it may be related to the disk's activity...(definitely no related to infrared as I have already disabled it).
For the "pop" sound, it comes regularly in every two minutes, no matter what I am doing. It "pop" me when I am listening music in iTunes, watching videos in YouTube or just websurfing without making any sound.
I tried to unplug my Altec Lansing and plug my in-ear headphone (quite sensitive and great in bass), the problem is GONE!!
So my problem only happens when my Mini is connecting my Altec Lansing sub-woofer.
It may be just a little problem for many other users, but it's been driving me nuts!!!!

Heard through speakers but not through applicati

Greetings,
Right now with my Audigy 2 card I can plug in my scanner to the line in and hear it through the speakers but I can not use the audio with applications. Another example, connecting line in to my Ham radio I can hear the traffic through the speakers but can not process the audio through a ham radio application.
Any ideas?
Thanks.

I recently got the same problem. Its not that bad but confused me at first. If that is the worst problem you get with your computer consider yourself lucky. You could bring it by an apple store genius and see what they say but its most likely a switch problem like tteuer said. If my memory serves me right that switch is connected to the logic board, if you have it still under warranty, great, if not, you might as well get another laptop if it really bothers you.
Tip: I have made it work by either slowly removing the headphone from the jack or rotating it. If that did not work the first time I repeated it.

Sound from speakers but not headphones

I have a iPod Mini that will only play sound when connected to a stereo and not the headphones. I have tried two sets of known good headphones with same result. I have also followed the '5 R's' on the iPod, but the problem of sound only when connected to a stereo persists. iPod is no longer under warranty.
Dell Windows XP Pro iPod mini 4GB

How is it connected to the stereo? Just through the headphones jack as if there were headphones, the headphones jack and the little thing next to it, or through the bottom?

No sound, stuck on digital audio output, red LED only sometimes, headphone jack doesn't "grab" male end

Borrowing my boyfriend's computer after my own Macbook died, he had given up on the audio on his Macbook Pro as a logic board issue but I think it might be fixable.
System prefs for audio is stuck on digital output. The red LED from the headphone jack only shines sometimes (rarely, actually, but the digital output/no sound persists). No appearance of dust in the jack. What concerns me most is that the headphone male end doesn't "sit right" in the jack: rather than plugging in securely, it pops right back out.
I have a hunch this is similar to that little switch problem a lot of people deal with in the headphone jack, but the fact that the headphones won't plug in seems different. I've tried pulling the jack in and out and wiggling--no sound change, but the LED turns off and on sometimes. Any other ideas? Thank you all.

Possibly create a new user profile to test if it is a software issue. If it still has problems once tested on another profile it is most likely a hardware fault, and the only option is to take it to Apple. Honestly though it sounds more hardware related due to the power outage impacting it's performance instead of a program. Good luck buddy.

E93z All in One I want Audio playback through speakers and headphones at the same time

Hi there,
As the subject line reads I am hoping to enable playback through both the headphone and internal speakers on the E93z All in One unit I have.
Is there is currently a way to do this with the Lenovo HD Audio software for the Realtek system? It detects the headphones and does the typical shut off of the internal speakers however no option to enable playback through both seems to exist.
Running Windows 7 Pro 32 bit.
I cannot enable stereo mix (by right clicking in the playback area of the sound settings in Windows) to try and come up with a work around.
I have tried re-installing the drivers and not luck with more options to do this.
I have tried un-installing the Lenovo HD audio software and still no luck using the vanilla Windows 7 software.
Any suggestions would be greatly appreciated.

Asad A wrote:
Well basically I want to hook in some external speakers via the headphones jack and the more speakers the better, I just figure if there's a way to have 4 speakers instead of just two it'd be cool, why let the internal speakers go to waste?
Do you know if plugging in headphones physically cuts off the internal speakers or if it's a software/driver thing?
Thanks to all who've replied
I'm pretty sure it's all in the OS, since the level control is right at the top. You can actually customize sound profiles individually for headphones or the built-in speaker, or any other sound devices. You can also use Bluetooth headphones (or a headset) or USB output devices. As far as I know, only one can be selected (in System Preferences) even if multiple ones are plugged in.

I bought a bluetooth Bose speaker so I could listen to music from my imac in multiple rooms at the same time. I wanted to use BOTH my existing speakers using the headphone jack and add additional bluetooth speakers in other rooms, but the imac wants me to

I bought a bluetooth Bose speaker so I could listen to music from my imac in multiple rooms at the same time. I wanted to use BOTH my existing speakers using the headphone jack and add additional bluetooth speakers in other rooms, but the imac wants me to pick one or the other, is there a way to have both?

I asked same question
Any answers

Audio input through external microphone not 'heard' by computer

I can record audio with any app through the builtin mic. And I know the system 'hears' sound through the builtin mic when I go to SystemPreferences->Sound->Input.
I have an external microphone that I want to record through. I went to SystemPreferences->Sound->Input and chose 'Line In' and plugged in the microphone's lead into the 'in' jack. However the SystemPreferences->Sound->Input Input Level sensor/detector is dead -- it shows no audio input. Nor does iMovie pick up any audio input when the mic is plugged in.
I know the input jack works by plugging in the output pin from a cassette-player, choosing 'Line In', and playing a cassette. The Input Level sensor/detector comes on and the sound is available to apps.
I know the external microphone works by plugging it into the cassette-player and recording from it and tapping and rubbing on its pick-up. The sounds are captured on cassette tape.
So why is audio input through external microphone not 'heard' by the computer? Is there some trick to making it work?

There are a few possibilities, but the most likely is that your microphone does not produce enough signal to be "heard" through the Mac line input. Usually this is normal, with most microphones producing perhaps 1/100th of the signal needed, which would be called "mic level".
You cassette deck probably outputs "line level", much stronger and strong enough to register in the Mac Line input. Similarly, the cassette deck microphone input is probably "mic level" and much more sensitive than the Mac line input.
There are other possibilities, such as a powered microphone, but you have not provided any model numbers or specifications to analyze.
Try this: plug in the microphone like you did before, and make a really loud sound right in front of the mike, like clapping hands. You may see or hear a faint sound register on the Mac.
The usual cure is to buy a microphone preamplifer. You can also buy a new microphone with a built-in preamplifier. You can also buy a USB microphone or preamplifier device that bypasses the analog Line input entirely.

5g ipod nano 8GB no sound through ear buds or headphone jack only when docked.

5g ipod nano 8GB no sound through ear buds or headphone jack only when docked. any suggestions? i don't want to replace any of the parts inside if at all possible.
I have a 5th generation 8GB iPod nano. I bout it off of eBay in May of 2010 and it has worked great until now (Apr 2011). The 5th gen plays music through the headphone jack even when no ear buds are plugged in. I was using it one day and it just stopped. I tried resetting it manually and automatically and I tried reinstalling iTunes. Nothing has worked. Now it won't even play sound though the ear buds (or the aux hook up in my car), only when it is docked to my iHome. Does anyone have any suggestions? I dont want to replace the iPod or any parts inside if at all possible. ANY SUGGESTIONS ARE WELCOMED! THANKS!

Headphone jacks are only good for so many in and out usages. Usually its the headphone jack itsefl that goes bad first but sometimes it is the internal part. If you are lucky you can clean out the inside and get it to work.
These devices are not made to last for someone who actually has those headphones around there neck and acually uses there listening devices through out the day plugging it in and out. This is not in any way an Apple thing, it is a problem with many devices. The male ends tend to get dirty hanging around then scratch the female end when used. In fact, using higher end headphones you can really notice even the smallest particles of dust on the male end of plug when used, that is the small popping you might notice when the cord moves.
Hopefully its a problem on the male side of things.
I would recommend a person that wants to use headphones alot to keep a small 2 inch extension plugged into there device that can be replaced when it goes bad inplace of wearing out the original plug.
Again, this is not an Apple problem alone.

Only internal speakers works, not headphones or other speakers.

Only internal speakers works, not headphones or other speakers on my HP Pavilion dv6 Notebook PC.
Anyone know what the problem may be? I got Windows 7 64-bit.

Which audio driver are you using? Any new applications has been install lately?
Please post your model number.
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

When i try to connect my iPhone 4S into iTunes through wifi or USB it will not connect the other thing is when i hook up my iPad into iTunes it will connect through wifi but not USB? Now is this a issue with my iPad and iPhone or is this iTunes?

When i bought my iPhone and my iPad they both were on iOS 7.0.2 i updated them shortly after thinking the new iOS 7.0.4 was better. i see its not but they both worked great with iTunes before and after the update. My question is why is my iPhone not connecting to iTunes? it will not connect through USB or wifi and i know that the setting to do that is turned on. my iPad connects through iTunes through wifi but not USB. This isnt making any sense but i wanna know is this a iTunes issue? or is it my phone and iPad??

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

HT204291 I have iOS 6.0 installed. Im trying to mirror a rented movie from ipad to TV via apple TV. I can hear the movie through TV but not picture (which is still on ipad)

I have iOS 6.0 installed. Im trying to mirror a rented movie from ipad to TV via apple TV. I can hear the movie through TV but not picture (which is still on ipad)

Restart you iPad http://support.apple.com/kb/HT1430
Restart your Apple TV http://support.apple.com/kb/HT3180
Make sure AirPlay Mirroring is enabled http://support.apple.com/kb/HT5209

I am having trouble running videos through Safari but not Google Chrome. All I get is a black screen. I have the latest adobe flash update and have enabled plug ins. any suggestions?

I am having trouble running videos through Safari but not Google Chrome. All I get is a black screen. I have the latest adobe flash update and have enabled plug ins. any suggestions?

Open System Preferences > Flash Player then select the Advanced tab.
Click Delete All under Browsing Data and Settings
Not empty the Safari cache.
From your Safari menu bar click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Now try a video.

Audio output through speakers but not headphone jack

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