Audio Overlays are Not Working?

I am fed up with this software. Now I have audio overlays on multiple pages with no button image. When clicked they play animal noises, two of them in the horizontal version of the article Do Not work. I have tried deleting them saving, saving as new indesign file, re-placing the audio, relinking the file. NOTHING WORKS!!!!!!!  It works perfectly fine in the vertical article version but it WILL NOT WORK in the horizontal version. I have exited the software, etc. Pretty hrrible considering the amount of money spent on this software. With no helpful material anywhere. Anyone have any ideas?

I finally got it to work and this is possibly how. I made sure there was only one instance of the placed audio file on the page, deleted all instances of overlapping placed audio file duplicates, and made sure the box, "selection area", that the .mp3 was placed in was not overlapping with any of the text boxes on the page, seemed to work.

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    Just to rule out hardware as the cause here is a link to Testing for Hardware Failures (Windows 8)
    To return your notebook back to factory you can do a recovery. Performing an HP system recovery (Windows 8)
    You will be presented the opportunity to backup your personal files to prevent data loss.  If you have not yet done one it is an excellent time. 
    Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
    If you are still experiencing an issue please contact HP support for assistance. They can remotely access your system to aid with resolving issues.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone Support
    Best of Luck
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Speakers and microphone are not working

    suddenly, speakers, headphones and the microphone are not working...
    i tried updating the driver but it didn't work and when i try to test it through propertise i get an error message " failed to play test tone"
    what should i do?
    product: dv6-1350us
    product number: VM219UA#ABA
    win. 7 64-bit

    Hi eslam-hussien,
    Welcome to the HP Support Forums! 
    I can understand how frustrating it must be to have lost the sound from your speakers, headphones and the microphone has stopped working as well. I will try my best to help you with this.
    In this document for Troubleshooting Audio Problems with External Speakers, Headphones, and HDMI Sound Devices are steps for resolving this issue. 
    I hope this information helps, please let me know how it goes.
    Thank you and good luck!
    I worked on behalf of HP.

  • Internal speakers and headphones are not working

    I have hp g6 2231tx os Windows 8, brought it a month ago..now it's internal speakers and headphones are not working..I enabled in playback device from sound mixer and reinstalled drivers but still not working..it's because of hardware or software??

    Hi,
    It could be either Hardware or Software related, so try the following and let me know.
    Download the IDT Audio installer on the link below and save it to your Downloads folder.
    http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58517.exe
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • My headphones speakers and microphone are not working please help

    hi i have had my hp windows 7 lap top for 2 years and never had a problme but recently my speakers and microphone are not working even if i put in my headphones i have installed new audio drivers checked my sound settings and did a restore to a date and a factory reset and still no sound ( my speakers say there working the geen bar goes up and down showing the volume but still no sound) please help me thanks

    Hi,
    Please use the following instructions to check and fix:
       http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
    Good luck.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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