Audio Playback issues with quicktime 7 and iTunes - distorted sound

I was informed by my Soundcard manufacturer that Quicktime7 now requires a "real" WDM driver.
Many soundcards seems to have a "fake" WDM driver and this leads to chopped up sound that is completely distorted / garbled and impossible to listen to.
The fix is to downgrade to an older version of quicktime and iTunes.
I'm posting this because it was driving me crazy that there is no information on this in the support pages from Apple even if there are plenty of reported issues with audio playback. The system requirements from Apple does not mention the WDM driver either. I am not sure if this "true" WDM driver has to be "windows signed" and all unsigned drivers are "fake".
I'm sure the changed requirements has changed because of the need to address more audio channels but it would be great if the "safe mode" would accept "fake" WDM drivers.
I have also requested a driver revision from my soundcard manufacturer. We'll see...
Regards
Lars T
Dell P-390 Windows XP Pro core2duo, 2gb ram

By way of experiment, try updating your QuickTime Player to the most recent version.
Does that help with the iTunes problem?

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Video Playback issues with Ipod and Itunes

OK I just bought some episodes of a TV show last night, and I put them on my ipod(5th gen. 30GB). About halfway-sometimes 2/3-of the way through, the video stops playing, no audio, no movement, just stops like it is paused. I deleted them off my ipod, made sure my ipod was up to date, and put them back on. Problems still there. Then i went to watch them in Itunes, and in the same places they freeze again. Itunes is up to date too.So now i have these videos that i paid for, that don't work completely on either my Ipod nor on Itunes. Help Please?

the good news is that you have pretty much isolated the issue. if the videos don't play completely on either the ipod or itunes, then the videos or tv shows are possibly corrupted. what you can do is contact the itunes store via a web form ( click here to go to form and scroll to the bottom)
tell the itunes store your tv shows have playback issues and say the same thing you posted. the itunes store should allow you to re-download the tv shows.

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HH3 Rebooting and issues with Outlook and iTunes

Hi All,
Early last week I started to receive emails from my NAS to say that communications had been lost, this usually occured during the early hours of the morning so didn't worry too much about it. During daylight hours we weren't experiencing any noticeable problems with our various connections (hard and wi-fi)
However, yesterday whilst working from home, my HH3 rebooted itself at a rather inoppotune moment. Not done it today thankfully.
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And now Outlook is playing up. At random times, when I select a mail to view I receive a pop-up similar to this
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I started reading through old forum posts but not being that technical a lot of the info has melted my brain.
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I switched the HH3 Firewall off and iTunes started working again so I did what I had to do and then switched the Firewall back on.
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Hi,
Thank you for your valuable feedback.
Please follow the steps below and check if it works.
-Open HDD-Library-Application Support-Find and Delete the entire Nokia Multimedia Transfer folder.
-Then navigate to users-Library-Application Support -Nokia Multimedia Transfer (delete) -Applications-Nokia Multimedia Tranfer-Control Click-Show package contents.
-Delete the entire contents folder.
-Make sure the trash is empty.
-Download and install NMT again from www.nokia.com/mac
-Now connect the device
-Go to NMT> Tools and Settings > Check for updates now
-Reboot Mac and then transfer.
Note: Using a 16Gb is officially not supported by the device, therefore the device might perform slow. Please check the device specification from the link provided below. http://www.forum.nokia.com/devices/N82
Hopefully this helps
Regards
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

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Previous to the CC 2014.1 update, Edge OAM animations placed into my Adobe DPS folios worked and interacted fine. E.g. I had animation build and then on 'tap' elements would animate and playback audio to reflect the movement. Since updating to the 2014.1 version, any newly created OAM files placed into Adobe DPS, the audio does not work.
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Hi,
Thank you for the post.
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Issues with NMT and iTunes transfer.

Having major problems getting Nokia Multimedia Transfer to work. I am using:
N82
16GB memory card
NMT 1.4
iTunes 8.0.2
Mac OSX 10.5.6
10GB of music files (2000+ tracks)
USB connection
Problems:
I get no N82 device folder in iTunes no matter what order I connect and start things. "Enable iTunes Transfer" is selected in Device Settings. I can see a list of iTunes folders and playlists, select them and click Start iTunes Transfer.
The transfer appears to be happening but it is extremely slow and freezes intermittently. When I restart the transfer it spends up to an hour "Getting list of files on device". It then spends another hour or so deleting files with names like TMPxxxxx.$$$. I have let the transfer run overnight (8 hours) and it has only transferred about half of the content before freezing again.
Of the tracks that have transferred, when I try to add them to the Music Player using Refresh, each track takes about 10 seconds to add. With 2000+ tracks I'm looking at 5.5 hours to load the Player. Is this right?
When I start the Music Player it is taking 30-60 seconds to load and is extremely slow to navigate around; 30-60 second lags after each button press. In all other respects the phone is fast and responsive.
Is this typical of this device and the associated software? If it is then I'll be sending the phone back as music playout was one of my key purchasing criteria. At this rate I wouldn't even rate this as a "toy" let alone a serious alternative to a dedicated MP3 player!

Hi,
Thank you for your valuable feedback.
Please follow the steps below and check if it works.
-Open HDD-Library-Application Support-Find and Delete the entire Nokia Multimedia Transfer folder.
-Then navigate to users-Library-Application Support -Nokia Multimedia Transfer (delete) -Applications-Nokia Multimedia Tranfer-Control Click-Show package contents.
-Delete the entire contents folder.
-Make sure the trash is empty.
-Download and install NMT again from www.nokia.com/mac
-Now connect the device
-Go to NMT> Tools and Settings > Check for updates now
-Reboot Mac and then transfer.
Note: Using a 16Gb is officially not supported by the device, therefore the device might perform slow. Please check the device specification from the link provided below. http://www.forum.nokia.com/devices/N82
Hopefully this helps
Regards
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Quicktime and itunes wont install. I have never had quicktime installed on my computer before

I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

I appreciate the quick response, thank you for that.
One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
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Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

Playback pauses and audio sync issues with live video stream

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The same live streams play back very well without pauses or audio sync issues in the Akamai's dynamic player and even slightly better with JW 5.2.
I have viewed the OSMF/Strobe playback on three different laptops of various age (3 months to 2 years) and two are Windows and one is Linux. I have also tried the various buffering options on the Flash Media Player Setup and Strobe setup and it has not made a noticeable difference.
To see the stream with the Akamai player, go to: http://live.kulabyte.com
To see the stream with the OSMF/Strobe player, go to: http://live.kulabyte.com/osmf
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We are really hoping to start pointing our customers towards the OSMF player because of the support provided by the community and Adobe, but we have to get the quality of the playback to be acceptable first.
If someone has ideas on debugging I can PM the actual video assets to you.
Thanks,
Tim

Hi Tim,
You need to add this setting:
dynamicStreamBufferTime=8
The actual value can be higher or lower. The best practice is to use a value that is twice the keyframe distance. Anyway, try different values and see which performs the best for your content.
I know that the setup page does not contain this option and it is not documented in the UserGuide. We simply missed it. Sorry.
Also note that the dynamic buffering algorithms are not being used for dynamic streaming content. I tried to explain this here:
https://sourceforge.net/adobe/smp/wiki/Dynamic%20Buffering/
Looking forward to your confirmation that this solved your issue.
-Andrian

TS3212 i.m having issues with reinstalling my Itunes.it says that my apple mobile device faild to start and will not go any further

i'm having issues with reinstalling my itunes.it says that my apple mobile device faild to start and will not go any further

Hey there CrazyTC,
It sounds like you are unable to re install iTunes because the Apple Mobile Device service failed to start. Try restarting it with the following article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Windows Vista or Windows 7
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Then if the issue is resolved, set the service to start Automatically with the same article.
If it is still not working, use these steps from the same article to completely uninstall iTunes and its associated applications and install a fresh copy.
Remove and reinstall iTunes and AMDS
If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
Windows XP
Windows Vista, Windows 7, or Windows 8
Restart the computer.
Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
Restart the computer.
Start iTunes and connect the device. It should be recognized properly in Windows.
Thank you for using Apple Support Communities.
All the very best,
Sterling

[bug?] playback issues with QT browser plugin, any workarounds?

I've noticed a playback issue with media files using the quicktime plugin (currently v7.1.3) with Firefox 1.5.0.x and now Firefox 2.0 on Windows XP (SP2):
Description:
When I open a media file in a separate tab or window, audio playback cuts out when I switch focus away from the tab or window (i.e. when it runs in the background). When I put the tab/window in the foreground again, playing resumes.
Reproducible: Always
Steps to Reproduce:
1. Open an mp3 file with quicktime plugin in a new tab
2. Switch focus to some other tab or firefox window
Expected Results:
Audio playback should continue in the background.
Actual Results:
Audio playback cuts out and resumes once you click on the tab containing the plugin or if you hover over it with the cursor. The cutting and resuming out doesn't happen right away but after a short delay, suggesting that it might have something to do with thread prioritization.
The file is completely buffered by quicktime, this is not about connection speed or bandwidth issues.
Opening the link to the same file with right-click->Open Link in External Application works well.
Someone else has filed a bug report against Firefox about this issue here:
https://bugzilla.mozilla.org/show_bug.cgi?id=339449
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Windows XP

Yeah I had that thought as well but no joy. It works for the player but it doesn't solve my plugin problem. It really seems to be something about prioritizing, the way the audio cuts in and out - notice how it takes a few fractions of a second before a process loses its CPU cycles when you click away from it? You can observe this with System Monitor on the Mac or Linux or process explorer on XP. That's how the audio is cutting out and back in. I still think it's probably a bug/'feature' either with Gecko, the Firefox browser engine, or with the QT plugin..

Zen - AAC: Playback issue with long songs (± 15 min.)

Hi,
I made some tests with AAC Itunes plus files, and I've experiencing playback issue with long songs (when it's about 5 minutes or longer, like the second movement of Beethoven's third).
During?playback, there is random artifacts added, never at the same place.
I cleaned up my Zen 6 Gb and even formated it, and the problem still occurs. The latest firmware is installed.
Is this issue has already been reported?
Thanks.

The Zen does in fact support AAC playback, but it's tricky--I've been dealing with this issue for a while, and I think it's finally solved. First of all, when you say "skipping," do you mean that the track skips ahead further into the same track, or does it skip to the next song with an error message like "There was an error with the audio file"? My problem was with the latter. There are a few possible solutions:
. Delete the erroneous track from your Zen, then re-transfer; in my experience, this corrects the problem, although sometimes it takes a couple of tries.
2. Make sure your AAC file is in iTunes Plus format (you can choose it in the ripping options in iTunes).
3. If you haven't already done so, upgrade to Windows 7. This means upgrading to WMP2, which recognizes AAC files and can transfer them to your Zen. It also means you can download a version of Creative Centrale (from the Creative Support site) specifically for the Zen, which replaces the Zen Media Explorer and Creative Mediasource, and which seems to handle AAC transfers much better (so far, I haven't noticed any of the playback errors, but you never know!). By the way, WMP2 and Creative Centrale will also transfer album art easily to the Zen.
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Internal Microphone not working with Quicktime and some other apps, yet it does for Skype.

Internal Microphone not working with Quicktime and some other apps, yet it does for Skype.
Microphone works fine with Quictime on another mac, so I do know how to use it. The one where it is not working (A) had an external microphone and camera attached earlier, and indeed it does work with that external microphone, but not with the internal microphone selected; and (B) had RealPlayer installed previously.
Any suggestions, please?

Hi,
Download Audio driver from here.
Intructions how to install it in Vista/Win7.
Extract this driver with Winrar.
Open Device manager and expand the Sound, video and game controllers section.
Right click on Either the High Definition Audio Device if you have the generic Microsoft drivers, or the Conexant High Definition SmartAudio 221 if you have older Conexant drivers and choose "Update Driver Software..."
Click Browse my computer for driver software, then click "Let me pick from a list of device drivers on my computer"
Click "Have Disk..." then Browse to the folder where the drivers were extracted .......\V64 for 64-bit Vista/Win7. Click OK.
Select one of the "Conexant High Definition SmartAudio 221" models in the list, there will be multiple identical entries.
Click Next, and you're done.
I'm not sure which one from the list will work for You.
This drivers weren't test. So if You will try them and it will work for You let us now about.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolutio

After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolution from the community, but hope to get the attention of Apple engineers. If you are having same problems or have a miracle cure I am all ears.

May start my own thread, but I'm having similar issues.
I've been using an old iMac (running 10.7.5) and Apple TV for years with no issues. Last week I bought a new Macbook Pro running Yosemite and have had audio issues multiple times. The weird thing is that sometimes it works flawlessly, other times (like now) I spend half an hour just trying to get a song to play.
My issues are: When I got to "computers" in Apple TV to stream my music, my music is sometimes chopper or intermittent, and I seen to know when it's going to happen based on the status wheel just before it plays. When I choose a song, the status wheel will spin for an unusually long time, usually an indicator that the audio is either not going to work, or stutter.
When it does finally pull up a song, the playhead sits at the beginning of the song for a good 3-5 seconds before actually playing. Then, when it starts playing, it's all downhill. It will play a few seconds, drop out, play a few more seconds, drop out, and then ultimately the playhead will keep moving across the song as if it's playing, but there's no audio.
Again, this is a new phenomenon never experienced by me. I've tried everything I could think of, some of them all at once:
• restart Apple TV
• restart Macbook Pro
• quite iTunes/open
• turn off Home Sharing on iTunes then reconnect it
• unplugging and cycling both my modem and router
None of these have alleviated the problem.
The odd thing is, like this morning, the audio started up perfectly and never gave me any issues. It wasn't until later in the day that it started. Perhaps after the macbook pro had been put to sleep? Not sure.
Regardless, this is an annoying trait, one that's new to me and my system (as stated, worked flawlessly until my new purchase), and is 100% limited to either a) the macbook pro b) Yosemite or c) both of them.

Audio Playback issues with quicktime 7 and iTunes - distorted sound

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