Audio problem in Encore 2.0
Hello,
I have a problem with my sound card (Conexant AC-97) and Adobe Encore DVD 2.0.
I use Encore from the version 1.0, so I know all the application features, and the version 1.5 works fine on my PC. I've upgraded to the 2.0 version, but with this version, when I launch the preview of the timeline, I hear only a little bit of the audio trace followed by no sound.
I read that Encore 2.0 recognizes an ASIO card only if a DirectSound driver is installed with it. Most ASIO sound cards ship with both an ASIO and a DirectSound driver which are installed by default. Encore DVD recognizes any audio card that has a DirectSound driver (as mentioned in this KB http://www.adobe.com/support/techdocs/332017.html), and my card is recognized, but I think this audio card is not so much recent and it doesn't work with Encore 2.0.
These are my PC data:
HP Pavilion zd7038
Audio Card: Conexant AC-97
Video Card: nVidia GeForce 5700
RAM: 1 Gb
Any suggestion is appreciated.
Best regards
Rolando Ramieri
Hi Neil,
thank you for the response.
I know that Conexant AC-97 isn't a soundcard :-)
I downloaded the last driver for the card from the HP support, but this is an old driver (04/2002) and it makes no difference :-(
The strange thing is the soundcard works fine with other applications (such as Adobe Premiere Pro 2.0), and I have the problem only with Encore DVD 2.0.
I can try to disable Windows Sounds, but I don't think that is the problem.
Can I make some configuration to Encore DVD to support my soundcard?
Best regards
Rolando
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