Audio problem when importing video files.

Hello everyone,
I just started using FCP X a few days ago for a university project and I seem to encounter an audio problem when importing videos in .mp4, .mov format or via the import from camera option.
Indeed I need to import videos in .mp4 and .mov format into FCP X. The import in itself is normal I can see my videos into the events/clips library and if I play them from the library I can hear the sound quite perfectly.
However, when I want to edit my videos and put it in the timeline, there is no audio. As a result I started to think that my videos could be the problem so I tried the option "import from camera" option using the Isight camera of my macbook pro but the same things happened. I could hear the sound from the events/clips library but not from the timeline (I can't see any audiowaves in the timeline).
I found a solution using quicktime and extracting the audio of the video in .m4a then importing the videos files and the audi files corresponding but it's a long process and a waste of time  as FCP X should be able to import the audio of my video into the timeline directly. Especially if it can read it from events/clips library.
I hope I explained myself clearly and you could help me resolve my problem.
Cheers
Christophe
PS: I'm using FCP X version 10.0

Update to 10.0.5.
You have an incorrect setting when you edit. Try trashing your preferences. Post screen shots of your timeline and toolbar.

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