Audio Problem With Videos

Recently, I loaded into iTunes two episodes of the Simpsons. They're in iTunes and work when I play them, but to get them on my ipod I right clicked "convert to ipod", which after converting gave me a new video that played on my ipod, but there was no sound. Does anyone know why this might be and how I could fix it?

When you did your search for this issue, which of the solutions did you try?
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    Apple>About This Mac>More Info>Service
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