Audio Problems! PLEEEASE HELP!

Hey everyone!
I've been using my MacBook Pro for ~3 years now and I've never had trouble with any aspect of it until recently. About 2 weeks ago I started experiencing problems with the audio during video chat. I have sound on every part of my computer except I cannot hear the person on the other end of a video conference. They can hear me and I can hear the alerts for the text messages sent and received but Im so frustrated not being able to hear the other person's voice. I called support and the man was unable to help so maybe someone has had a similar problem and can help?
Thanks!!!!

Hi,
Are you still on OS 10.4.11 ?
IF so have you Installed Perian ?
This is a System Preferences Pane add-on that helps to deal with some formats that Quicktime does not.
Your Alerts sounds are played as if they are System Alerts.
This volume is set in System Preferences > Sound > Sound Effects.
It is possible to turn up the Sound Effects/Alerts but keep the master volume somewhat lower (Similar to using iTunes to turn up the volume rather than the Keyboard or master volume).
Also in System Preferences > Sound > Output is the correct device(s) listed and chosen for your Output.
As My Speakers are plugged in to my Line Out I can play Alerts through Headphones and other sound via Line Out if I plug Headphones in my tower's front 3.5mm socket.
If it is One Buddy only then they should check on their End that their System Preferences > Sound > Input is selecting the mic input they want iChat to use and have the Input volume high enough.
9:23 PM Wednesday; February 3, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Audio Problems! PLEEEASE HELP!

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