Audio problems with Canopus analog to digital converter

I'm trying to digitize and import VHS tapes into iMovie 08. I'm using the Canopus 110 analog to digital device. I've connected the VHS player to the Canopus with RCA cables, as prescribed. The video has imported beautifully — but there's no sound, and so my then 2 year old daughter appears to sing, but alas, no voice — except, for the occasional clip (about 2 to 4 seconds of sound on a 30 minute tape). Any ideas? (I've spoken with an Apple tech who walked me through a test before assuring me the problem didn't seem to be with iMovie ['-).

Hi
a. You did install the Canopus programs (on CD) ?
b. I connect mine to a Standard VHS-VCR and use the SCART connector on it's back
and to this a RCA to SCART plug WITH AN IN AND OUT Switch !
On my VHS-VCR there are two SCARTs on it's back - only one of them works for this.
c. If You in iMovie pref - set Playback via Camera - picture will play but sound
will be directed to analog device = Your Canopus
and if You connect a TV to this or via the VCR (as I've done) the audio playbacks
nicely trough this.
Sorry this only goes for iMovie 1 to 6 - not for 08 or 09 (very bad)
Yours Bengt W

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