Audio problems with video chat between Mac & PC

Hello,
My parents and I both recently purchased web cams to use for video chats. I am on a Mac, using an iSight through iChat, while they have a PC and are using a Logitech Quickcam 5000 through AOL IM version 5.9. I have successfully video chatted with other mac/isight users. Almost everything works fine chatting with my parents - the video works, and they can hear me. I however, am unable to hear them. I thought this might be a problem on their end, but when they open a video chat with me, an error message pops up saying that I "do not support the talk feature, or am not accepting talk invitations." They have been able to get the audio to work when doing so between two PCs using AOL IM. Is there anything I can do on my end that will let their audio come through to me?
1.6 GHz PowerPC G5 Mac OS X (10.4.5)

Hi Raoul,
Welcome To The Apple Discussion Pages.
If you mean you are trying to do Audio only chats with a PC which is using AIM 5.9 or 5.5 then it will not work.
The AIM application has never been able to do Audio Only chats to iChat
One end needs to have a camera (preferably the Mac end).
The PC end stilll needs to do the "Tuning" after getting to the Porperties.
They may also need to enable the application through the XP firewall.
And it goes without saying they have to be on XP.
11:15 PM Thursday; March 9, 2006

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Also
http://discussions.apple.com/thread.jspa?messageID=2901979#2901979
And http://www.ralphjohnsuk.dsl.pipex.com/page16a.html
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[ Edited by Apple Discussions Moderator; href URL ]

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Welcome to Discussions, TheWhiteMonkey
TheWhiteMonkey wrote:
Hello, how do you set up fring and your iPhone 3GS to use facetime?
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Apple>About This Mac>More Info>Service
Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

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