Audio quality in player

When I listen to my recorded audio in the UPK developer (11.1), the quality is good, however after I publish it and open in the browser the sound is not as clear. I tried in both IE8 and Firefox 25. Any suggestions?

We also faced similar problem. Waiting on any feedback here
Thanks
Amit

Similar Messages

When playing any audio the audio quality on my Thunderbolt display steadily worsens over an hour period and becomes garbled. Restarting the media player fixes it. Does not occur when MacBook Pro is undocked.

When playing audio/video on my MacBook Pro docked to Thunderbolt display the audio quality steadily worsens until it is garbled beyond understanding. I don't know if it occurs when using the MacBook undocked. It takes about an hour to become noticeable and steadily worsens. Simultaneously when the computer speaks the time this is also gargled. As the problem develops it sounds like there is a static halo around each spoken word.

Hi GeoChester,
Welcome to the Apple Support Communities!
I understand that you are experiencing some sound issues on your Mac that worsens over time. In this situation, the first troubleshooting step that I would recommend would be to reset your computer’s PRAM. To do this, please follow the instructions in the following attached article.
OS X Yosemite: Reset your computer’s PRAM
Best regards,
Joe

Can I modify the Export to... iTunes settings for better audio quality and compression?

I am working on some Music Videos to DJ at a party with, I notice that when I export them as .mov files with Final Cut HD Express, they have 320 kbps and 44.100 kHz in the audio compression settings. Once I export them in Quicktime 10.2, using the File / Export to... / iTunes drop down menu, the Second, (ipad, iphone 4, & AppleTV) setting (not using HD, so the Mac and PC tab is not an option.) The final exported file, that plays great in itunes, appletv, ipad, etc. has a reduced quality audio of Bit Rate of 159 kbps (instead of 320 kbps) and Sample Rate of 32.000 kHz (instead of 44.100 kHz). Is there anyway to change these preset settings somehow?
The Formats on the File / Export / menu are even less dinamic?
I also noticed that some of the Music videos I purchased from the itunes store some years ago, have a 256 Kbps and 44.100 kHz setting. Which is better quality than the ones exported from Quicktime 10.
I thought maybe with Quicktime 7 Pro, I could fine tune all the presets, but it got too complicated for me, might this be an option? What would the settings be?
Using Widescreen 853 x 480 at full quality .mov file.
thanks.

I am working on some Music Videos to DJ at a party with, I notice that when I export them as .mov files with Final Cut HD Express, they have 320 kbps and 44.100 kHz in the audio compression settings. Once I export them in Quicktime 10.2, using the File / Export to... / iTunes drop down menu, the Second, (ipad, iphone 4, & AppleTV) setting (not using HD, so the Mac and PC tab is not an option.) The final exported file, that plays great in itunes, appletv, ipad, etc. has a reduced quality audio of Bit Rate of 159 kbps (instead of 320 kbps) and Sample Rate of 32.000 kHz (instead of 44.100 kHz). Is there anyway to change these preset settings somehow?
Your question basically has too facets. The first is the quality of the source audio in terms of sampling rate and data rate. Under normal circumstances you don't want to export the audio using a sample rate or per channel data rate that is lower than your original source if you are trying to maintain the quality as high as possible and, on the other hand, you don't want to use settings greater than the source values since they increase the final file size without improving the quality of the audio.
The second is the workflow. Since you indicate you are using FCE HD for editing, then using QT X to re-export the data seems somewhat redundant. While it has been many, many years since I last used FCE HD, if I remember correctly, you have both "Export QT Movie" and "Export using QT Conversion" options. The first option takes the audio and video format in which you are editing and merely copies the edited data in that format to a new MOV file container. On the other hand, the second option allows you export the edited data format directly to a user selected compression format using user selected options (but does assume the user knows how to best use these options). These are, BTW, the same export options available in QT 7 Pro.
I thought maybe with Quicktime 7 Pro, I could fine tune all the presets, but it got too complicated for me, might this be an option? What would the settings be?
What is so difficult here? If the source is DVD stereo quality (usually 48.0 KHz @ 192 Kbps then set your output for stereo 48.0 KHz @ 192 Kbps. If you wish to save a bit of file space, the you can use 48.0 KHz @ 160 Kbps but that is normally as low as I go. As to setting combinations in QT 7 Pro, once you set the sampling rate, the application becomes cuntextually adaptive and will only allow you to select data rates that are "standards" compliant and non-compliant ones are automatically greyed out. Rendering quality settings are self-explanatory. These are the basics if you are using a preset option like the "Movie to MPEG-4" export option. If using more complex options like the "Movie to QT Movie" option, then you will need to also consider how you plan to use your file to select the correct encoding strategy. For instance, a constant bit rate is good for optical media from the standpoint of providing a constant flow of data to the player. Unfortunately, this is not very efficient since it forces the quality to vary as it maintains the constant data rate. A variable but contarined data rate is also good for optical media or fast start online files but allows the data rate to vary between user selected data rate excursions and thus provides improved quality over the constant data rate strategy. The variable data rate allows the user to target a specific level of audio quality and will then allow the data rate to vary as needed to maintain a constant level of quality. This option is better suited for playback on a computer since the bit rate can vary greatly in magnitude. The average setting allows the user to target a specific average target data rate but allows it fluctuate as the encoder applies predictor-corrector adjustments. This option, like the constant data rate option, is good for average complexity content when creating a target file of predictable size but can somtimes have problems towards the end of the file if the content suddenly becomes more complex than predicted.
Using Widescreen 853 x 480 at full quality .mov file.
I would rarely recommend using the full quality slider setting. This is more of a redundancy setting forcing the encoder to recycle through certain encoding routines in an effort to improve quality without increasing the data rate. You would like do better to increase the video data rate limit and decrease the quality slider to something in the 50 to 80% range. You also indicate the files are 853x480. Such files are frequently the result of anamorphic widescreen MPEG-2 or DV source files. If so, I would normally recommend retaining this anamorphic strategy by encoding the H.264 video at the same 720x480 matrix dimensions and allowing the player to properly display the files at their targeted aspect ratio. This strategy will either allow for slightly better quality at the current video data rate setting or allow the user to retain the current level of quality using a slightly lower data rate which, in turn, means a slightly smaller final file size.

CC 2014 - Audio quality reduced from original video

I used to use Adobe Premiere Pro CC WITHOUT THE 2014 version FYI
Let me explain:
-Back then i've been using Adobe Premire Pro CC peacefully using the GPU Mercury Playback thing activated. No problems AT ALL.
-After recording a TV program and getting the AVI File when finished recording, i tested that RAW file to hear it's audio and see the vid with Windows Media Player. Audio quality was perfect,clear and high as it should.
-Whenever i placed that AVI file into Premiere Pro CC (again, NO 2014 version), the audio and video played as it did in WMP.And when rendered/exported to a new file after some edits, it still kept the quality and all that stuff!
.....NOW, with Adobe Premiere CC 2014, there's a BIG PROBLEM....Whenever i place THAT SAME RAW FILE in CC 2014....The video played nicely,yeah...framerate stable etc...The problem is...that the Vid's AUDIO quality has been REDUCED and it's NOT CLEAR ANYMORE,and it happens to ALL THE PREVIOUS AVI FILES I HAVE!!!
What have adobe done?...Don't break what's working correctly!!!...Now i can't go back to Adobe Premiere CC WITHOUT THE 2014 version because of the new version STAYING FOREVER!
Please,HELP ME!!!. I can do a video of what i'm saying so you guys understand the situation.
DV

To be honest,i have not a single clue about it...Never touched the Audio and Audio Hardware Settings. I tried searching online on google for a solution and i think found a solution (This one had a similar? problem as mine) . I had to change an option in Settings->Audio Hardware-> ASIO Settings then something above 512 of the Buffer, aka 1024, though i've touched "default" and it changed to 2048. The problem disappeard.
But...i think i know why it might've been the problem after all..i think... What i did to begin with was to put a "Bandicam" (It wasn't a TV show in the end,SORRY!) recording (in it's default settings) into CC 2014 and it's audio (in CC 2014) has been like muted ,though whenever you skip the timeline forward,you can hear "a huge distortion" that doesn't matches the recording's audio AT ALL (D**n,i played a music in the background while recording and,once finished recording i've played the vid i've made and the audio was there,perfect quality)... After that i wanted to "Mute the Bandicam's audio track" and put the song that should've played over it.. Then whenever i've played the vid to see how it looked like,that song i've placed over the "broken audio" GOT AFFECTED TOO... Perhaps it was just THE BANDICAM VIDEO'S AUDIO FAULT!!
(Though somehow i got lucky to ,from a random chance, to have that audio i've inserted manually to play and also render/export in it's correct quality...Weird!)
...Then i tought "Did Adobe screwed up?...". I've closed CC2014 100%,restarted the PC,opened CC 2014 , grabbed a DIFFERENT Video file ,this time from a TV Recording (this time,YES,TV,sorry) and whenever i click the Play button in the preview...The audio played exactly as the original video did...I even tried placing that same song over it to see if it did distorted and didn't
...Perhaps i am doing something wrong now...or are some Adobe settings being changed like crazy without my aknowledge (or something) ?
My PC is:
Intel i5 2500K
660GTX Ti OC 2GB (GIGABYTE/Nvidia)
8GB DDR3 1333Mhz
Windows 7 64bits Home Premium
250GB SSD
1TB HDD
If there's something i should try out to see if the problem could be vanished FOREVER please let me know X_X;

FLV Audio Quality Drops when viewed online

I have a FLV playing in my SWF and when viewed locally in Flash or just in the Flash player by clicking the file on my desktop the file plays fine with decent quality audio.
However as soon as I upload the file to my website the audio quality seems to drop.
The difference is quite noticeable, is there any reason for this?
Thanks

Thanks for helping, I really appreciate it.
No it just lowers in quality. It plays fine though no stuttering.
When I play in Flash its fine but when I play over the web in sounds really tinny and poor quality.
This site is using the same FLV as mine, I know because I've downloaded it from their website and there's sounds fine, this is how mine sounds in Flash.
http://sleeptolive.com/
Now listen to the same FLV on my website. Can you hear the difference?
http://www.qwerty-design.co.uk/bensons/sleepToLiveIntro.html
Like I say when I listen to this in Flash in sounds great, really good quality, as soon as I upload its sounds different.
Thanks
Richard
Ps
This is the FLV I'm using:
http://files.getdropbox.com/u/508261/sleepToLiveIntroMovie.flv

Bad audio quality of Nokia 6120 classic

Why does my Nokia 6120 classic music/ audio quality is so bad?! When I play the music using the earphone, the audio quality was so bad. I bought this phone 6 months ago.
3310 >>> 8250 >>> 3120 >>> 6070 >>> 5300 XpressMusic >>> 6120 Classic >>> 5800 XpressMusic

Welcome Anshhardcore, Welcome to the Nokia Forums!
If you would like to customise your sound quality I suggest playing around with the equalizer feature. The equalizer feature can be found inside the Media Player. The equalizer has some preset levels but also empty slots for you to make you own custom levels
I hope this helps and that you are able to achieve a sound quality you are happy with.
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Cover Art, importing, & audio quality

In the process of ripping my CD's into iTunes in my Mac Mini I've noticed that iTunes doesn't always import the cover art. I know that this is a known issue among many posts in the forum but wanted to confirm that if the album isn't sold in the iTunes Store you won't get the cover art even if you are ripping your own CD's into iTunes. Is this correct? Also, is there no way to use something like Gracenote to import the cover art or do I have to do it manually. What is frustrating is that Windows Media Player on my Dell PC fnds these same CD's cover art no problem. Why can't iTunes do the same? Any thoughts or suggestions on an easy way to import missing cover art would be appreciated.
Also, I have a large amount of music files on an external hard drive that was originally connected to my Windows PC. What is the best way to import this music into iTunes on my Mac Mini?
Finally a question on audio quality of the various codecs available for ripping CD's into iTunes. I noticed that the ALAC encoding bit rate varies by CD whereas ripping as WAV always uses 1411 bps. I know ALAC is a lossless compression codec and so I am in the process of comparing the quality of the various codecs but was curious if anyone has any comments based on listening tests.
Thank you to all who reply with information.

I checked the latest episode and the MP3 file does not have an image embedded in it.
This is the method for adding it in iTunes on a Mac (I assume Windows would be similar):
Open iTunes and add the audio file to the library. Select it and hit command-i. Select the 'Artwork' tag. Drag your image to the space. Close, and when you play the track you should see the artwork. Drag the file out to the desktop and upload this version to the server. You can delete the copy in iTunes if necessary but if you are storing the file elsewhere you should replace it with this new version (which looks just the same, and note that the cover art does not appear in the QuickTime Player).

Audio quality on Apple TV G2.

I bought my Apple TV (G2) with the goal to no longer put my CDs and DVDs in a CD/DVD player and so have my audio library, concerts and movies cataloged into iTunes.
I've converted all my CDs (which are originally stereo) to MP3 but now I need convert my DVDs. The big question is regarding the audio quality, because most
of my DVDs has original sound in DTS. How do I convert the DVDs to make sure the Apple TV will play the 6 channel (5.1) with the same quality as the original DVD?

For audio, I did two tests:
FIRST TEST:
In this first test the file was played perfectly in iTunes (MacBook) and AppleTV2. Theoretically, I've got a 5.1 audio in AppleTV2.
SECOND TEST:
In this second test, iTunes perfectly played the file but AppleTV2 had an error and didn't played it.
You are still creating single track audio files. What nightstorm and I were suggesting is that you use the default audio pre-set also. This should ensure compatibility across both systems and devices. Some users have complained that movies containing only the AC3 audio track won't play on their TV devices. Others state that they do play. On my system the ones I've tested with only AC3 audio do play, but since this represents only a few random tests, I cannot say that all such files made this way will play. On the other hand, all of the files I've made with AAC only and AAC + AC3 audio tracks have played correctly (other than my initial 640 Kbps AC3 passthrough test made a year or so ago).
Once again, as you can see, the default Audio preset creates two audio tracks. The first, a stereo AAC track is encoded as Pro Logic II audio using a target data rate of 160 Kbps with a 48.0 KHz sampling rate. This track is the "default" audio used by systems and/or devices not capable of playing AC3 DD5.1 audio. In addition, if connected to a "active" PL II decoder, it will play surround sound. While not true "discrete" surround audio, it is generally audibly better than "passive" PL decoding. As to the AC3 DD5.1 track, it is normally played by "default" when played through an TV device connected to a AC3 DD5.1 decoder equipped TV, receiver, or amplifier and the user has not turned off the passthrough capability.
Here are the statistics for two test clip snippets taken from the same file encoded using my TV preset. As you can see, the audio and video data rates can vary by quite a degree during encoding. This will give you some idea as to how movie content can "drive" the encoder during the compression process. In the first snippet, there is a rapid close-up pan (very difficult to encode) and frequent loud noises in the background that help to drive up the data rates. The other snippet is what I tend to think of as a typical average indoor scene. In any event, I have uploaded both test files so you can download and test then on your system and/or TV device if you wish. I would be interested to know if they play correctly in both iTunes and on your TV2.
Test
Test2
Now I have the following questions:
- Will I get the best (same as the original AC3 5.1 source) audio quality with AAC?
- Why my AppleTV2 couldn't play the content with AC3?
Apple recommended preset is 64 Kbps data rate at 44.1 KHz sampling rate per channel. (I.e., 128 Kbps at 44.1 KHz for stereo.) When listening to things like piano overtones or rain falling on an empty street, I can hear a difference between these settings and stereo 160 Kbps at 48.0 KHz. So I admit I do use the latter for may AAC track. However, as I am on the "high side of 65" and my hearing is not as good as it could be, I really do not hear any differences above these settings. If you want you can try using stereo 320 Kbps at 48.0 KHz and see if you can hear any differences in the quality. Frankly, your target data rate of 448 Kbps seemed higher than necessary for stereo.
As to a comparison of AAC with AC3, a stereo 160 Kbps/48.0 KHz audio track is supposed to equal a stereo AC3 track at 192 Kbps/48.0 KHz which is the standard for DVD. As to AC3 DD5.1 the standard for a DVD is 448 Kbps at 48.0 KHz. As you can see if the data rate were divided equally between all 6 channels, the the allocation would only be about 75 Kbps per channel. Luckily, sounds allocated to each of the 6 channels rarely, if ever, require to push the full amount of data through all channels simultaneously. It might be more appropriate to say that each AAC channel has a higher sustained quality potential than each standard AC3 track, but that the increased number of AC3 channels provides a potential for more natural, directional sounds.
As to your not being able to play your AC3 only files, there simply is not enough information to evaluate at the moment. For instance, your system may be one that wants/requires/expects an AAC track be included in the file. Or, as previously mentioned, the audio data rate for your output files may exceed the limits allowed for streaming to the TV2 device. For that matter, while all of my tests were made using the "Auto" setting to output audio at 48.0 KHz, your screen shots of target settings do not confirm that your file output is, in fact, using a 48.0 KHz sampling rate. (I.e., some TVs/receivers may not accept other sampling rates which may be why Apple added the new "16-bit" audio preference setting.)
In any case, see if you can play the files I posted let us know the test results.

Poor imported audio quality in Captivate 4

Hi Everyone,
I'm having some serious audio quality issues with Captivate 4. I'm recording my audio in Audacity and importing it into Captivate. The audio sounds great in Audacity, Windows Media Player, iTunes, and everything else I've tested it in. However, once I import it into Captivate and press play, it sounds horrible. It's thin, tinny, and robotic. The degradation in quality is considerable. I've tried recording my audio as both .mp3s and .wavs, but they both sound bad once imported. I've also downloaded all of the available patches, including the patch specifically designed to address poor audio quality in Captivate 4. I've tinkered with every audio setting I can find. No luck. I have noticed that the shorter/smaller audio files are less garbled, and really short files are sometimes not garbled at all. I would record directly into Captivate, but the audio sounds even worse when I do that. Anyone have any idea how I can remedy this situation? Just for background info, I'm running Captivate 4 on a macbook running XP via parallels.
Thanks

Hi,
I responded here in the forums because I figure other people might need this info as well.
In Audacity, I go to:
Preferences -> Quality -> Default Sample Format and set it to 16 bit.
Then click OK.
When you record new audio tracks, they should automatically be set to 16 bit.
Does that help?
Shawn
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Audio quality suffers, Ultra 30

Hello list,
I installed Solaris 10 on my Ultra 30 about two weeks ago, and everything is mostly rosy.
However, the audio quality suffers. Ogg or MP3 files are distorted. It happens with Java Media Player, and CSW's XMMS build.
This has been mentioned before on the DTrace forums, but I'm rather sure this is not a DTrace issue.
http://forum.sun.com/thread.jspa?forumID=211&threadID=22737
This problem was also present in the Solaris Express builds (I tried build 69, I think).
Any insight on this would be most welcome.
Thanks much,
clark

However, the audio quality suffers. Ogg or MP3 files
are distorted. It happens with Java Media Player,
and CSW's XMMS build.<aol> me too! </aol>
I just noticed this with my beatallica mp3s I burned to cd, and your post just spared me a quest for XMMS.
Is mpg321 available and have you tried it? Sorry I can't give any real help, but I just installed Solaris x86 myself.

Lumia 800 disastrous audio quality

Here goes my happy honeymoon with the phone.
I was fairly happy with the phone until I tried to listen to music on it. Sound quality (no matter which headphones I use, up to Westone 3) is awful. There's no bass whatsoever, the sound is dirty, no stereo separation etc. etc.
Really, I haven't heard anything as awful in years.
And here's a confirmation. This is such an outlier among modern phones I really can't get how this passed the quality control.

Keeperovod wrote:
Actually you don't use Moscow underground)) It is more than enough for everyday use for me. Sound is loud and clear so I can use high volume levels and I can't hear any details because of noise around. And I can't hear any difference in FM because of its nature. So it's more than enough for my regular use. I think that if you are audiophile you have to use some special player and not general purpose smartphone. Lumia isn't targeted for audiophiles I think. You can never expect from universal device to be good as one specialized, I think.
In any case disastrous audio quality during calls is real problem. Can you turn FM on and try to call using headphones. Is it my unique bug and should I go to service for phone replacement or not&
Let's stick to the sound problem with listening to music via the jack output here.
This issue has nothing to do with beeing audiophile. Even you hear the difference between a cheap onboard soundcard and the worse Lumia.
I use 20€ in-ears. Because of in-ears, I don't have much backround noise in trains. On this rather cheap headphones (far away from beeing audiohile, you see) I hear the lack of sound quality without comparing. Especially tracks with a lot of bass sound bad beceause of the low-cut, the review we posted above confimed.
For example, the deep pumping bass in this track, is completly flat on the lumia: http://www.youtube.com/watch?v=npOcINSOWrQ&hd=1
To reach a bit of enjoyment, I have to max out the Volume. Is this really necessary on a 2011 high end smarphone priced at 500€, while my N82 was fine?
I would be glad if I knew that Nokia is aware of the problem. Maybe it's a software issue. If it's a Hardware issue, then at least implement an Equailizer!
The sound is not desastrous, but simply not good enough.

M57 audio quality problem

Hi everyone,
I have 3 M57's with onboard Soundmax sound devices that have been downgraded to Win XP Pro w/SP3 and all of them are exhibiting audio quality problems. It seems like that audio is distorted most of the time. As an example, if a wave file is played 5 times it may sound distorted 3 out of the 5 playbacks. The only way to describe the distortion is it sounds like the audio is being downsampled to 1kHz.
I've also tried using speakers, headphones, etc.
Any help would be appreciated.

stmay wrote:
Well, at least it's not just me. We've got over 100 of these workstations to roll out and I can't get the audio to work either. It's the exact same problem that mlieberum is having. I've tried about every single thing I can possibly think of. Everytime I think I've got it working, all of a sudden the sounds starts distorting. Something weird that I've noticed is that if Windows Media Player is open and playing music, the audio works all the time. As soon as you close media player, the sounds starts distorting again.
I've contacted Lenovo twice and they were absolutely no help at all. I've got to have 40 of these workstations done by the second week in January so I need to figure something out. If anyone has any ideas, I'd certainly appreciate it.
Thanks,
Steve
Well since you said any ideas, the guy I helped out with his A52 sound drivers got good results from this site here
http://www.drivermax.com/index.htm
Linux Registered User # 475019
Linux: Ubuntu 8.04,AntiX 8.2,Xandros 4

How is the Apple TVs analog audio quality?

I am thinking about buying an Apple Tv to stream music to my home theater system. Currently I have an airport express, but it's audio quality is not very good, even while streaming 320kbps AAC. I can not hook it up via the Optical port as my receiver doesn't have an optical in. Does the Apple TV's quality surpass that of the airport express, or is the same audio chip in both of them?
Thank you in advance.

If you have a set of earphones/headphones that are of very high quality, they might be able to pull out the static sounds and the compression artefacts of especially mp3 songs, that is for sure. In my opinion, the Zen outputs a rich spectrum of sounds quite well, although not nearly as well as with my PC (but I use all sorts of sound enriching programs on my PC..). The bass could be better, but I've heared worse from an mp3 player like this. I have a set of Koss PortaPro, which are able to get the bass frequencies out of the music fairly well. I use the custom EQ to up the bass, but the "Bass Boost" feature I don't like; it distorts the bass for quite a lots of my songs. The amount of features are outstanding for a music player in this price category, with a good video player, a large screen, SD-card slot, a dictaphone, radio and photo album ?(you can choose a custom background for the Zen from the photo album). Other neat features include customising the meny (rearrange stuff, add and remove things you don't like or want) and changing GUI theme.Message Edited by de_zwaluw on 2-3-20070:44 AM

What is the audio quality on an iPod Shuffle?

I have just received a free iPod shuffle. I would like to know whether the sound quality is different on all different models/varieties of iPods. I am an audiophile and quality is 1st priority. If one has music files as AAC format with highest bit rate possible, will it sound exactly the same on a Shuffle as on an iPod classic, or what about an iPod touch? Where can I find a description of the different audio quality of playback on these different size devices?
Thanks

Apple does not publish audio specs on the various iPods and this information is tough to come by. They all sound pretty similar, some will have slight differences from others due to the difference in chipsets used.
Personally I think my 1st Generation iPod Shuffle has slighter better bass than the 2nd Generation Shuffle, 3rd Generation is on a par with the 1st Gen, my fifth generation iPod sound cleaner than my 160GB iPod Classic and I prefer the 2nd Generation Nano sound to all of them.

HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity

Recent Over The Air (OTA) update for Slate 21 Update
Link to thread discussion here, fix listed below -
ISSUE:
A previously applied HP Slate 21 Kit Kat Update (Android 4.4.2) over the air (OTA) update may have caused issues with audio quality or wireless LAN connectivity.
Audio Quality: Bass response will be poor. Audio will play but bass frequencies will be lacking.
WiFi Issue: 5 GHz band not functioning properly
Status:
A new update (17r25.1-011-11-WW) has been released over the air (OTA) to end users
Resolution:
Apply update 17r25.1-011-11-WW
If the user was previously on 17r25.1-010-10-WW then a Factory Reset should be performed to complete the resolution.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

Pebbles65,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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KarolB
I work for HP

Audio quality in player

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