Audio Service not running G71-445US Notebook

Hi, Just observed last night that there is a little X on the speaker icon on my toolbar. The sound still plays. I tried following the instructions on another post for another model of this laptop, and do not see Audio Service listed under services . The other 3 things..Multimedia Class Scheduler,Windows Audio and Windows Audio Endpoint Builder are all listed as started. I just wonder if this means the drivers are missing.
This is a G71-445US notebook and the operating system is Windows7.
Also have an issue with Intel Graphics driver as advised by a little flag on my tool bar. I know there is a problem because the screen goes blank, and recently, the computer shuts down now. I have tried troubleshooting but everytime i look into this, a window comes up and says "the solution could not be downloaded"..
The problem with the Graphics driver has been about 4 months,, the audio issue just appeared yesterday.
Also, the pc is now getting VERY hot in a short period of time. I have compressed air and intend to dust it out today. Just wondering if that is related to either of the above issues.
Thank you for your time,
Melanie

Hi Melanie9,
Welcome to the HP Support Forums!
I see you having a few issues with your HP G71-445US Notebook PC. I would suggest that we deal with the overheating issue first.
Follow the steps in this document for Troubleshooting an Overheating and Auto Shutdown Issue. If this helps, then try this document for Resolving Video Graphics Issues to see if this resolves the graphics issue.
If you are able to get the visual back up on your Notebook display screen, then try Using Recovery Manager to Restore Software and Drivers (Windows 7) to restore the original drivers.
If this does not resolve your issue then please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link to get the support number for your region. Contact HP Worldwide.
I hope this information helps, please let me know how it goes or if you have any questions.
Good luck and have a great day!
I worked on behalf of HP.

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