Audio settings ignored when exporting

Hi all,
I have fully up to date Captivate 5.
I have a captivate project that was created from a narrated PPT file, but when I choose to export no matter what audio settings i have (High, low, custom, any combination) the file size is exactly the same every single time. It is higher than the PPT that went into it, which makes me think it has stuck to it's default setting of high.
I have tried running as administrator, I have tried closing and opening and saving as other file names.
Nothing makes the slightest bit of difference to the size. There is no video, only a few slides with just text and some audio.
Could it be because there is a problem with the conversion from ppt? Or does it function better when audition is installed alongside.
I've never had a problem with Captivate before, but this is driving me crazy, I even pulled the audio out of the ppt, compressed it using another audio program, thus reducing the size of the exported file but the exported file is STILL too large and is now even bigger than the original PPT.
o0;
What in the heck is going on?

Easy now...it's no conspiracy,
Do you have any unused items in the Captivate library? That's often a cause of large published files.
The audio is embedded as part of the PPT, but you've also pulled it out, right?
When you extract it, what format is it in?
Don't compress the audio outside Captivate. My preferred practice is to import good-quality .wav audio into the CP project and let Captivate do the compression on publishing. In fact, though this may not be true with newer versions, I've found trying to add compressed audio just confuses CP and results in larger, lesser-quality audio files when CP tries to recompress the audio...
At any rate, try:
1. pull the audio out of the PPT.
2. Save the PPT as a new file.
3. Import it into the CP file (if necessary - personally, I'd almost rather rebuild the slides in CP rather than link-to an external PPT...though CP6 supposedly improves on that process)
4. Import the extracted audio files and add to each slide as needed.
5. Set the audio to mid-range and publish.
Any better?

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Problem with audio sample rate when exporting

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Ok the issue I am addressing is that the audio sample rate when exporting is at 8khz by default. Which to my knowledge has NO relevant use what so ever. Even when I set the file format to h.264 it insists on resetting to 8khz. Even if I manually set everything look at the render queue and click on output module again it changes the sample rate back to 8 khz automatically which I must adjust again. Why can it not just be set at 48000 like every other adobe product is and like it used to be two weeks ago. Does anybody have an answer?

This problem is addressed by the After Effects CC (12.2.1) bug-fix update, which is now available:
http://adobe.ly/AE_CC_1221
Note the part at the end of that page about a crucial update for the Creative Cloud desktop application, which addresses some severe problems with AME, Premiere Pro, and After Effects.

Premier Pro deletes denoiser effect on part of audio on video when exporting

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I would like to second this.
I used noise removal. My video is multiple different interviews. There are 5 cuts, to five different audio/video clips, each with noise removal effect on them. but, Only on 2 of the cuts, in the final export, for 3 seconds, the noise removal effect seems to "not work" when the clip starts, then it kicks on gently for the remained of the clip. (similar to what Khalil Jammal said, which is why I'm posting this.
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Going into the red with digital audio is not the same as when it happens with analog audio.
With digital sound the signal is being truncated and as you remarked, quite literally being destroyed.
Redlining analog audio, is introducing distortion but there is still "headroom" and in reasonable doses it can give you a nice fuzzy feeling.
Bottom line -don't let your digital audio signal go into the red.
Have a look at the keyword searchable, Final Cut Pro User Manual in FCP's Help menu bar item, where this is explained in more detail.
Your search term for the day "Audio Levels, Meters, and Output Channels".

IMovie: Some parts of audio is missing when export?

When I play it inside iMovie, it works.
But then when it is export, either to iTunes, YouTube or MP4 format,
some parts of the audio is missing.
What should I do?

Looks like the 8.0.4 update to IPhoto may have broken its "share to iDVD" and Export functionality. There are a few Apple.com discussions on this topic.
I found that if I chose "Play each slide for a minimum of x seconds" and altered the duration of showing some slides, the audio would be missing when I exported the slideshow to iDVD.
However, using exactly the same music track from iTunes, if I chose the option to "Fit slideshow to music" then the audio worked perfectly when I exported to iDVD.
Dear Apple, can this please be fixed?

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Hi folks! Does Bob need your help today!
I am working on a sequence in Final Cut Pro. When I play it in the timeline, the audio sounds fine. However, when I export it to Quicktime, it is a lot louder and the audio clips like crazy (distorts/sounds destroyed). I am really in trouble here and just can't figure it out. I'm going nuts! All I want is to have what I have in the timeline exported as it is.
Some details to help you help me:
- although it sounds good when played in the timeline, the audio does stray into the red. I don't see why this should matter since it sounds fine in the timeline - this is all I want when exporting.
- I have one video track and several audio tracks.
To all who do, thanks so much for helping me.

Going into the red with digital audio is not the same as when it happens with analog audio.
With digital sound the signal is being truncated and as you remarked, quite literally being destroyed.
Redlining analog audio, is introducing distortion but there is still "headroom" and in reasonable doses it can give you a nice fuzzy feeling.
Bottom line -don't let your digital audio signal go into the red.
Have a look at the keyword searchable, Final Cut Pro User Manual in FCP's Help menu bar item, where this is explained in more detail.
Your search term for the day "Audio Levels, Meters, and Output Channels".

Adobe Crashes upon adjusting Audio Gain and when exporting

First a bit about the systems in question
I have four identical edit bays. Each has a Dual Core 2.5 Ghz Pentium processor, 3.0 gbs of ram, a single sata drive split into two partitions (system 30 gb and video 470 gb). I am running up to date PPro 5.0.2, freshly installed on virgin drives. I was running Avsynth and FFdshow as a way to be able to import my old MJPEG footage, but thanks to Colin Brougham, I have that particular demon slain (and I am removing those two programs).I have two of the bays with the most up to date 64 bit manufacturer video and audio drivers, and two bays with Windows 7 automatically installed video and audio drivers. The problem is the same in all four bays.
We dump in one of two ways: either a direct DV dump via firewire or downloading .MXF files from our Panasonic P2 cameras via USB (can't seem to get the firewire PC dump to work correctly). The project settings I am using are DV-NTSC - Standard 48 Khz, with a slight change of requiring upper fields first (we're using a Maxx500 playout server, and it requires upper fields first). We have been experiencing intermittent crashes for a week and a half, but in the last few days they have picked up (no new updates applied, so its not that). I have two culprits:
One is an error code that thanks to this thread I know is related to the audio gain. My problem is that I have done everything I can think of and still no luck. It's been crashing with such regularity that my reporters are saving every few minutes, and I have the auto save set to 5 minutes. Today I had to reinstall this bay because it was crashing every time audio gain was adjusted.
My other problem relates to export. I use the MainConcept MPEG Encoder to output mpegs for the playout server, and about every fourth or fifth time the program will crash on export. Its not a pain to recover from, since at that point the reporters have saved and merely have to reopen and reset up the export, but it is happening far to regularly. Event Viewer references windows/system32/ntdll.dll as the faulting module. Again, I am having this error on two different bays, one with manufacturer drivers and one with Windows 7 installed drivers.
I know that despite my efforts I've probably not given enough info, so let me know what you need.

...downloading .MXF files from our Panasonic P2 cameras via USB (can't seem to get the firewire PC dump to work correctly).
That's correct. Avoid FW offloading on a PC; in fact, while it used to be the way to interface a P2 camera with a Mac, it's all USB there now, as well. Stick with USB, and you'll be fine. (I know this wasn't the gist of your thread, but I thought I'd shine a little light on that.)
One is an error code that thanks to this thread I know is related to the audio gain. My problem is that I have done everything I can think of and still no luck. It's been crashing with such regularity that my reporters are saving every few minutes, and I have the auto save set to 5 minutes. Today I had to reinstall this bay because it was crashing every time audio gain was adjusted.
This is known/acknowledged/as-yet-unsquashed bug, assuming that you're remapping your MXF audio channels from the two mono channels that are originally produced by the camera to a single stereo channel. You may be doing this manually, in the bin, or you might have a preference set to do this automatically on import (Edit > Preferences > Audio > Source Channel Mapping; if it's set to Stereo, try setting it to Use File). This bug only seems to rear its head when the mono channels of an MXF clip are remapped to stereo; if they remain as mono, you can use the Audio Gain command successfully.
If, however, your audio channels aren't stereo, post back; there might be something else going on.
My other problem relates to export. I use the MainConcept MPEG Encoder to output mpegs for the playout server, and about every fourth or fifth time the program will crash on export. Its not a pain to recover from, since at that point the reporters have saved and merely have to reopen and reset up the export, but it is happening far to regularly. Event Viewer references windows/system32/ntdll.dll as the faulting module. Again, I am having this error on two different bays, one with manufacturer drivers and one with Windows 7 installed drivers.
When you say "MainConcept MPEG Encoder," are you referring to the MPEG2 encoder that is part of Premiere/AME, or are you referring to some sort of add-on encoder?

Movie audio becomes corrupted when exported to iDVD

Hi,
I have created a movie that is 53" long in iMovie, added various transitions, text screens, music tracks and photos but also kept a lot of the camcorder audio as well. The movie plays perfect in preview on iMovie but when I have shared it with iDVD some of the audio and voices are out of sync and there are also some random loud noises, a quarter/half a second long, that appear at certain points in the iDVD version - they sound like bits of the actual iMovie audio but from completely different part of the movie.
So, the problem is that the movie is perfect in iMovie but when shared with either iDVD or Media Browser, there is some loss of syncing and these random noise bursts.....
This is the same when I have burned the movie to a DVD and played back through the DVD player - the out of sync and noises still appear.
Any thoughts on how I can get around this to have a perfect DVD as well - dont really want to get everyone around the Mac to watch the movie later this month!!!!
Thanks

There is a known audio glitch in iMovie '09 that appears in exported movies when custom speed settings have been used in the project.
It's important when making speed changes to use only the preset speed percentages shown on the speed slider. These are: 12.5%, 25%, 50%, 100%, 200%, 400% and 800%. Don't manually type in your own custom speeds that differ from the presets.
The glitch that you describe appears only in the exported movie, and as you have noted, is not evident in preview (before sharing). The fix is to revisit your project and adjust any custom speeds to the presets. This can be a pain of course, as you may have to resynchronise the project elements.
John

No audio or video when exporting movie

I have both CS5 and CS6, running on a mac with OSX 10.6.8 a 2.3 Ghz i7 processor and 8 Gig RAM I'm getting the same result in both CS5 and CS6, I'm trying to export an edit that was shot on a Canon 7D. When I choose "match sequence settings" the resulting file is the correct lenght but has no audio or video. It's completely blank. Any ideas?

Any ideas?
Don't use Match Sequence Settings. Take manual control over your exports, make sure you have the correct settings.

Audio Sync Issue When Exporting to Quicktime

Currently using Premiere Pro CS3 3.2 and Quicktime 7.5.5
When I export to a quicktime .mov, my audio is a few frames out of sync. I've tried downgrading to older versions of quicktime with no success. Everything is completely in sync inside Premiere. If I import my rendered out-of-sync .mov back into Premiere, it magically syncs up fine again. It's the weirdest thing.
Help!

Scott:
There is a workaround.
I never really found a solid cause/solution, but if you're noticing that you have a couple of white frames at the end of your Quicktime exports, then you're probably suffering the same problem I have. Tech people I have checked with have suggested that the problem may be related to the use of .mp3 sound files (as opposed to .wav) in the Premiere project, but after removing them and replacing them with .wav's the problem persisted.
I am not technical enough to figure out exactly what's causing the problem, but I think it must have something to do with the Adobe Media Encoder (at least how it works on my computer). From what I've read on the subject, the Media Encoder is Premiere's Achilles's Heel.
Changing versions of Quicktime did nothing. Others trying to solve this problem have tried exporting their files with every conceivable variation of options and settings in the Adobe Media Encoder with no positive result.
I'm not the only one with this issue, but searches of the Internet show it to be relatively rare, so it's probably some weird glitch somewhere deep in my system. It's not widely-reported enough for anyone to care about addressing this bug. Of the few people that I've found suffering from this anomaly, none have found a fix.
But the good news is that I have found a workaround that accomplishes getting a quicktime file out properly that does work for me. I avoid the Adobe Media Encoder completely.
Step 1: Go to File > Export > Movie, and under Settings > General choose QuickTime, under Video > Compressor choose H.264, then Uncompressed Audio. I have not experimented with other settings, but believe that most of them will do just fine.
If you examine the quicktime file you've just exported, you'll see it works just swell; i.e. no white frames at the end of the movie and the sound syncs up perfectly. Okay, sounds great---but there's no way to limit the data rate using this method, which means we're stuck with a ridiculously large file.
The solution is to load the Quicktime file that you've just exported into Quicktime Pro, and now export it using data rate compression / sound compression options to suit your tastes. Bingo!
The other workaround that I have heard from some is to export your movie (again, avoiding the Adobe Media Encoder, instead using File > Export > Movie) as an Uncompressed AVI, and then compress with QT pro as before. This method didn't work for me, something about not having the proper codec on my system to read the AVI file that was exported, which makes absolutely zero sense but I couldn't find the right codec anywhere, even after identifying it with some super-duper codec identification utility. Go figure!
So, you'll have to get QT Pro ($30 I think) to use this workaround, but it does work, and that's what counts. I have no idea if there's a QT Pro clone or similar program available out there. Compression/decompression and all that jazz is way beyond me and I'm just happy to be able to get my file finally out there in working condition.
The only other bit of information I might share with you is that I tried searching the Internet at great length to try and solve this issue, but on the rare occasion I did find someone suffering this problem they were as confounded and frustrated as I was, and no one had a real solution. I continued to search with different search terms and tripped over the clues to this solution when searching for "white frame problem" in relation to Premiere. I even believe that if you search the Abobe forums you may find some posts about it, so if you're inclined to learn more about it, I suggest concentrating your searches with terms that refer to the white frame problem/issue, instead of the terms I used for so long, such as "Premiere Audio Sync Quicktime" and the endless permutations thereof.
But I'll bet this workaround works for you. Let me know, and if you'd like me to try it on one of your exports on my computer I'd be happy to give it a go.
I have often wondered if upgrading to CS4 would solve this problem. Are you using CS3 like me? If I could be sure CS4 made this issue vanish I would jump on it, but there just isn't enough information out there to know for sure. I'm inclined to think not.
Please do let me know if this solution works for you, or if you dig up any new information.
Thanks!

Audio sync problem when exporting between FCP6 and Soundtrack

Hi, I'm a newbie to this so apologies for any glaring errors.
I've recently upgraded to FC studio 2 and have exported the audio of an existing 20 minute custom format quicktime project (720x408, 30fps,) to soundtrack for sweetening.
Trouble is, when returning the audio back to FCP, the audio is shorter by several seconds and therefor totally out of sync! I've also tried outputting the multitrack audio from within FCP and bringing it back in as a single file and this is also out by several seconds. The output settings are the same as the project.
If I do nothing to the audio and simply send it to compressor; the M2v and it's aiff play in sync in Quicktime.
Any ideas or work arounds?
Thanks in advance for any advice.

Check you have the very latest version of QuickTime (7.7.1 at time of writing): QuickTime 7.7.1 for Windows
Cheers,
Neale
Insanity is hereditary, you get it from your children

FCP Audio is Quiet when exported to iphone or used with DVD Pro

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The audio on the DVD works fine in my mac computer and even works fine via blue tooth to my car stereo (using my iphone), but the audio is either quiet or slightly distorted (sometimes sounds like it's underwater) when played in a regular console DVD player or played on my iphone's speakers.
Here is what I have done so far - the STP audio is 48 hz 24 bit and I originally had my FCP sequence settings at 16 bit. I switched this to 24 bit midstream in FCP - is this an issue? Otherwise - I have tried a bunch of stuff, e.g. power line hum is negative in STP and there is very little underlying noise in the original recording based on analyzing with the Noise Reduction in STP.
Has anyone dealt with this issue or aware of a db/audio compatibility problem between STP and FCP or an export problem with FCP in this situation? Please let me know if anyone has any information or solutions. Thank you.

My export out of STP is 6 tracks - including a submix and a master - but I don't even use those (I'm not a seasoned user on STP - I basically exported them by mistake). I end up deleting 4 tracks (the submix and blank master) and keeping the stereo channel that I directly recorded.
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Having problems with audio and video when exporting to quicktime

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I'm confused with the aspect ratio when I crop them i know I have to lock the aspect but should I keep it on Original? Also i'm wondering when it comes to export them what size should I be placing if I want to print all sizes.
The crop aspect lock only comes into play while you are actively resizing the crop boundary. LR always works in a freehand manner, except that if the ratio is locked, adjusting the crop frame is allowed to alter its size and location and angle - but not its shape. If the ratio is not locked, you will be changing the crop shape freely if/when you drag the corner or edge handles around. The rest of the time, the lock makes no difference; and it is just as possible BTW to lock a random freehand aspect ratio, as it is to lock one of the standard preset ones.
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I would suggest that in the case of an export without resizing, where a generous quantity of pixels are included for the sorts of page sizes mentioned, you will likely not see any discernible printed benefit from setting the highest JPG quality setting for your export, but will be fine with around quality 6 to 8 - which brings the file sizes down significantly. Most often, printing services will presume that you have selected sRGB colourspace for your export, unless something different has been pre-agreed.

How do I include camera settings info when exporting photos?

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I believe the OP is trying to export those settings
I think so too, but even without any special export settings will the EXIF tags with the camera settings be included with any JPEG version. It is not necessary to include title and location. The JPEG will include the EXIF., as can be seen in Preview.
I thought s/he might want to send a pDF with the written values as well, just in case the instructor could not read the EXIF.

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Audio settings ignored when exporting

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