Audio Stopped Working - New All-In-One Touch screen Win 8

I have a new HP Envy Touch Smart All-In-ONE PC with Windows 8. I went to listen to audio on a youtube video, but I got no sound. At first I thought the volume had been turned down or muted, but after checking everything I know to check, I still have no audio. I have tried Windows support.
Any ideas?

Without knowing the exact model of the PC I suspect you may need the IDT Audio update. You can get this by manually running Windows Update - look for the Optional updates. The update in question is called "IDT - Audio Device - IDT High Definition Audio CODEC". Windows Update does not install "optional" updates automatically.
Other Envy 23 users have experienced "No Audio" issues and this update has resolved many of the issues.

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My HP Pavilion 23 touchsmart all in one touch screen is not working

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Hello @junk4are,
I understand that you are having issues with your HP Pavilion 23 Touchsmart Desktop PC's touchscreen and are wondering if you should install your drivers. I would certainly recommend that you do so. I would be happy to assist you, but first I would encourage you to post your product number for your computer as there are various versions of the HP Pavilion 23. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Hi,
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Ywillia, welcome to the forum. Here is a guide that may help you solve your problem. If it doesn't help, you should provide the model of the old monitor so we can check to assure that it is compatible with Win 8.1. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

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soyoungsoinsane wrote:
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Audio Stopped Working - New All-In-One Touch screen Win 8

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