Audio stops playing

Question

After an edit of a Captivate movie, the sound suddenly
doesn't play any more after slide 22. In the Edit mode, the audio
is still there, both graphically, and it plays on the individual
slide. But not as the movie progresses. Help?????

Answer 1

Hi St. Mark - I have the same problem - let me give a few
more details, we might have something in common.
1. I am on the .1418.1418 version of Captivate.
2. I use a Dell D810 Latitude laptop with 1GB RAM and plenty
of available disk space.
3. I use a LogiTec USB port microphone / headset combo.
The audio records amazingly well - even better than via the
analog plug, which I tried at the beginning and gave up on. As I
preview each slide in my 52 slide series - and more than a few of
them have no audio at all - all is well. I hear all audio in
slingle slide preview and in 5-slide preview just fine. However,
when I publish and create a standalone .exe, and play the file, the
audio starts out just fine, and then cuts out to dead silence
somewhere along the way. On one try, it died after 6 or so slides.
On another, it made it almost to the end - around slide 47 it cut
out. I can still hear keystroke sounds, just none of my own lovely
voice. Maybe the laptop is getting sick of hearing me yammer ??
It feels like a RAM or conflict issue - so I even tried this
- I saved the project, closed everything down (I typically only
have Outlook open with Captivate), rebooted, then published to the
.exe file, then closed Captivate, rebooted again, and ran the file.
That's the time it allllllmost made it.
Should I expect varying levels of success on my client's
machine based on their RAM? Not cool - because my clients are
school systems and municipalities, who don't always have great
system specs.