Audio suddenly missing from an unfinished slide show...???

I am in the process of making my first video slide show in Photoshop CS6. I get to the end and lose my audio. I must have accidently turned something off. The sound was there the entire time I was rearranging and spacing the pictures to the songs. now the audio is off???? I see the audio layer, the mute buttons are not on, I have restarted Photoshop and the computer, the speakers are on....????? I have video clips with sound in this slide show. when pulled up independently of the slide show, they also no longer have sound.
This is the third (and last) time I have posted this question. I am not only frustrated with my program, I am frustrated with this website. Each time after posting my question I see my question for a brief second and then the website automatically redirects to the sign in screen (which I have to re sign in?) This is all very frustrating when all I wanted was a phone number to call someone about this.
What am I doing wrong?

We can't know. Your info is at best vague. With no system info, no details about your audio, no screenshots etc. simply nobody can help you plus doing so would yield best results in the right forum in the first place - the one for PS.
Mylenium

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