Audio synch off when exporting to HDTV 720p 29.97 high quality

we are exporting 720p native footage to the MPEG2 -> HDTV 720p 29.97 High Quality preset... the audio is off by six or so frames on export, which is noticable on talking heads. find out if anyone has found a fix for this in CS5?
Windows 7 12 gigs ram exporting using raid 3 config

You need to provide full DETAILS of what you are doing, from input files onward
Such as...
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used and your project and output settings

Similar Messages

Problem with audio sample rate when exporting

I am having an issue with my audio sample rate. For some reason it is set at 8 khz by defualt when I am exporting. This was not an issue until the latest update (2 weeks ago). I'll try and give all the info I can up front. Also I tried customer support...that was a nightmare.
Ok the issue I am addressing is that the audio sample rate when exporting is at 8khz by default. Which to my knowledge has NO relevant use what so ever. Even when I set the file format to h.264 it insists on resetting to 8khz. Even if I manually set everything look at the render queue and click on output module again it changes the sample rate back to 8 khz automatically which I must adjust again. Why can it not just be set at 48000 like every other adobe product is and like it used to be two weeks ago. Does anybody have an answer?

This problem is addressed by the After Effects CC (12.2.1) bug-fix update, which is now available:
http://adobe.ly/AE_CC_1221
Note the part at the end of that page about a crucial update for the Creative Cloud desktop application, which addresses some severe problems with AME, Premiere Pro, and After Effects.

Audio settings ignored when exporting

Hi all,
I have fully up to date Captivate 5.
I have a captivate project that was created from a narrated PPT file, but when I choose to export no matter what audio settings i have (High, low, custom, any combination) the file size is exactly the same every single time. It is higher than the PPT that went into it, which makes me think it has stuck to it's default setting of high.
I have tried running as administrator, I have tried closing and opening and saving as other file names.
Nothing makes the slightest bit of difference to the size. There is no video, only a few slides with just text and some audio.
Could it be because there is a problem with the conversion from ppt? Or does it function better when audition is installed alongside.
I've never had a problem with Captivate before, but this is driving me crazy, I even pulled the audio out of the ppt, compressed it using another audio program, thus reducing the size of the exported file but the exported file is STILL too large and is now even bigger than the original PPT.
o0;
What in the heck is going on?

Easy now...it's no conspiracy,
Do you have any unused items in the Captivate library? That's often a cause of large published files.
The audio is embedded as part of the PPT, but you've also pulled it out, right?
When you extract it, what format is it in?
Don't compress the audio outside Captivate. My preferred practice is to import good-quality .wav audio into the CP project and let Captivate do the compression on publishing. In fact, though this may not be true with newer versions, I've found trying to add compressed audio just confuses CP and results in larger, lesser-quality audio files when CP tries to recompress the audio...
At any rate, try:
1. pull the audio out of the PPT.
2. Save the PPT as a new file.
3. Import it into the CP file (if necessary - personally, I'd almost rather rebuild the slides in CP rather than link-to an external PPT...though CP6 supposedly improves on that process)
4. Import the extracted audio files and add to each slide as needed.
5. Set the audio to mid-range and publish.
Any better?

Premier Pro deletes denoiser effect on part of audio on video when exporting

I am working with a project that has really bad audio. I have edited and used many noise removal tools in Adobe Audition CC and Premier Pro CS6 (Noise remover, EQ, and Denoiser) which had removed the majority of the noise on the audio. However, after exporting this project and playing it in Quicktime, Premier has seemed to discarded these noise removal effects in the first 5 seconds of the video.
To try and resolve this, I cut up the first 5 seconds and applied an additional denoiser effect to see if this would help. However it did not, and Premier completely disregarded all of the sound removal in all of the exported clip.
Does anyone know why it is doing this and how I can resolve this?

I would like to second this.
I used noise removal. My video is multiple different interviews. There are 5 cuts, to five different audio/video clips, each with noise removal effect on them. but, Only on 2 of the cuts, in the final export, for 3 seconds, the noise removal effect seems to "not work" when the clip starts, then it kicks on gently for the remained of the clip. (similar to what Khalil Jammal said, which is why I'm posting this.
Again, the noise removal fails to "start" only on SOME of the cuts/clips in the final export. It kicks on after about 2 or 3 seconds.
This is odd...it's as if the noise removal effect is having trouble communicating with the final export render. I don't get it. For now, i will have to go back to my "old way" of exporting the audio, cleaning it up in my DAW, then importing it back into Premiere.
This is also annoying as I am paying like, $30 a month for Premiere. This does not seem like something we should have to "work around", but rather, Adobe should fix this issue.

Build/Transition times off when exported to Quicktime

I have four Keynote presentations I have built, each of which has several Quicktime movies placed on multiple slides (not the same movie multiple times). I then have Keynote text and shape objects "interacting" with the movies as they play. In Keynote, I have set my build and transition times to perfectly match the content of the Quicktime movies.
Example: I have a movie that was captured from my screen wherein I select various menu items. In Keynote, as the various menu items are selected in the movie, I have Keynote text and arrows pointing to the relevant areas of the movies. "Click File...", "...then Save As..." etc. Looks great when presented in Keynote.
When exported to Quicktime (full size, high quality, Sorensen Video 3) the timing gets worse as the movie progresses, to the point that at the end some of my timings are off by almost 10 seconds or more!
Any ideas why this happens? The export to Quicktime is happing on a dual-processor 2.7GHz G5 with 4GB RAM... should be more than adequate!
Robert

Cheers for that, Kyn. Funny, I spent about two hours reading through page-by-page all the forum topics to see what issues people were coming acorss BEFORE I posted. Don't know how I missed this one though! Guess I should try searching next time.
Thanks,
Robert

Having problems with audio and video when exporting to quicktime

I've exported a couple of keynote presentations to Quicktime and uploaded to youtube with no problems. I've now added a motion background in my intro, which looks great in keynote, but, it would appear that it causes problems. The mov file does play the animation, but, not as it was recorded, the audio then becomes out of sync and the advance on slides is all over the place with some not appearing. Is this a common problem? I am exporting at best quality and 1280 x 720, leaving all other settings as preset. I suspect that if I drop the background altogether it will work, but, it looks so great in keynote that'd be a shame. Any tips?

I'm confused with the aspect ratio when I crop them i know I have to lock the aspect but should I keep it on Original? Also i'm wondering when it comes to export them what size should I be placing if I want to print all sizes.
The crop aspect lock only comes into play while you are actively resizing the crop boundary. LR always works in a freehand manner, except that if the ratio is locked, adjusting the crop frame is allowed to alter its size and location and angle - but not its shape. If the ratio is not locked, you will be changing the crop shape freely if/when you drag the corner or edge handles around. The rest of the time, the lock makes no difference; and it is just as possible BTW to lock a random freehand aspect ratio, as it is to lock one of the standard preset ones.
If you are uploading an exported copy for printing, you could simply upload a JPG made at the original resolution (as cropped for composition and angle) - that is, unchecking the whole resizing section of the Export dialog - and give the printer instructions as to how large the various prints are to be. Or I suppose, you could resize to the largest of the sizes that you require, but you will then need to negotiate a pixels-per-inch "resolution" setting that will be appropriate - since, when resizing to a page size, this figure governs the pixel content of the file produced.
I would suggest that in the case of an export without resizing, where a generous quantity of pixels are included for the sorts of page sizes mentioned, you will likely not see any discernible printed benefit from setting the highest JPG quality setting for your export, but will be fine with around quality 6 to 8 - which brings the file sizes down significantly. Most often, printing services will presume that you have selected sRGB colourspace for your export, unless something different has been pre-agreed.

Audio cuts out when exported to quicktime

So I recorded audio in garage band, added it to my slides in keynote, went through and timed the bullets on all of my slides to coincide with the audio, then attempted to export it to quicktime. After several attempts in various formats the audio just cuts out before completing, usually after I click to advance another bullet in the slide. Come to think of it, I don't think the bullet advances either. I've been struggling with this for about two weeks after I realized that powerpoint was cropping my audio when I was recording it in that application. I'm just trying to record a lecture for an online course and it seems like every time I think I have a solution I come across another problem. Can anybody help me?

Going into the red with digital audio is not the same as when it happens with analog audio.
With digital sound the signal is being truncated and as you remarked, quite literally being destroyed.
Redlining analog audio, is introducing distortion but there is still "headroom" and in reasonable doses it can give you a nice fuzzy feeling.
Bottom line -don't let your digital audio signal go into the red.
Have a look at the keyword searchable, Final Cut Pro User Manual in FCP's Help menu bar item, where this is explained in more detail.
Your search term for the day "Audio Levels, Meters, and Output Channels".

IMovie: Some parts of audio is missing when export?

When I play it inside iMovie, it works.
But then when it is export, either to iTunes, YouTube or MP4 format,
some parts of the audio is missing.
What should I do?

Looks like the 8.0.4 update to IPhoto may have broken its "share to iDVD" and Export functionality. There are a few Apple.com discussions on this topic.
I found that if I chose "Play each slide for a minimum of x seconds" and altered the duration of showing some slides, the audio would be missing when I exported the slideshow to iDVD.
However, using exactly the same music track from iTunes, if I chose the option to "Fit slideshow to music" then the audio worked perfectly when I exported to iDVD.
Dear Apple, can this please be fixed?

Beginning of audio cut off when using digital optical out

Hi all,
This is my first post here since switching to Mac earlier this year.
I'm having problems with the first second or so of audio being cut off when commencing playback using the Mac's digital optical out. This happens with any source of audio in a variety of different applications (e.g. video, iTunes, even system sounds for notifications and the like). I have used a mini Toslink to Toslink optical cable to connect from the Mac's audio out jack to the receiver of my digital speakers (Logitech Z906). Once playback has commenced, audio plays fine; it's just the very first second or so which is usually clipped.
The problem does NOT happen when using the built-in speakers. I've also noticed that if I unplug the cable from the receiver end (leaving it connected at the Mac end) I can see the red LED light shining the optical signal down the cable, but this goes out exactly 30 seconds after audio stops playing. If I start another audio playback within 30 seconds, there is no loss of audio at the beginning, but if I wait longer than 30 seconds (i.e. after the LED has gone out) I encounter the problems with the initial audio being clipped. I therefore suspect that this is an OS issue which is shutting down the digital optical out when audio is not actually playing (presumably to save power or something). I wouldn't have a problem with this if it actually worked properly when audio playback recommences, but it seems that there is a slight delay whilst the optical out service 'wakes up' again and this is leading to the clipped audio.
I've done some searching of the internet (and these support communities) for this problem and there seems to be little information about it. It does seem to affect a few other people though and some have resorted to third party applications or scripts which play silent audio at regular intervals to keep the optical output running permanently (e.g. SoundStay (https://www.macupdate.com/app/mac/39833/soundstay) - no longer maintained and the download link is dead). However, these amount to a kludge at best which treat the symptoms rather than the underlying cause, which I would rather resolve.
I tried to log a support case with Apple in order to have them call me, only to have the system tell me that my support has already expired, despite having purchased the Mac only 4 months ago. It seems that my Apple One-Year Limited Warranty is actually only 90 days when it comes to telephone support. So here I am!
Does anyone else have this problem with optical out, and how can I resolve this? Any help would be gratefully appreciated.
Thank you.

Hello kcore66,
Would it be possible for you to upload one of the files in
question so that I can take a look. In Captivate 1.01 there is an
intermittent problem where sometimes the audio is either cut off or
just doesn't play when you publish / preview. To get around this
simply moving the audio object back and forth along the timeline
and then positioning it back in it's original position works 9
times out of 10.
HTH
Regards,
Mark

AUDIO CLIPPING/DESTROYED WHEN EXPORTED TO QUICKTIME

Hi folks! Does Bob need your help today!
I am working on a sequence in Final Cut Pro. When I play it in the timeline, the audio sounds fine. However, when I export it to Quicktime, it is a lot louder and the audio clips like crazy (distorts/sounds destroyed). I am really in trouble here and just can't figure it out. I'm going nuts! All I want is to have what I have in the timeline exported as it is.
Some details to help you help me:
- although it sounds good when played in the timeline, the audio does stray into the red. I don't see why this should matter since it sounds fine in the timeline - this is all I want when exporting.
- I have one video track and several audio tracks.
To all who do, thanks so much for helping me.

Going into the red with digital audio is not the same as when it happens with analog audio.
With digital sound the signal is being truncated and as you remarked, quite literally being destroyed.
Redlining analog audio, is introducing distortion but there is still "headroom" and in reasonable doses it can give you a nice fuzzy feeling.
Bottom line -don't let your digital audio signal go into the red.
Have a look at the keyword searchable, Final Cut Pro User Manual in FCP's Help menu bar item, where this is explained in more detail.
Your search term for the day "Audio Levels, Meters, and Output Channels".

Audio drops off when playing movies after 20 minutes or so

Sound cuts out and video keeps playing and will not work until itunes is closed and reopened

That would be nice, but the reality is that even if software companies issue frequent updates and patches they still aren't like to fix every bug that an application has before the next release. And once that next release arrives, they'll be even LESS inclined to fix it.
If Adobe issues a patch to fix this audio cut off issue in Cp5, great. But if I had deadlines screaming down on me that I couldn't meet without a fix, I'd grizzle about it, yes. But I'd bite the bullet and update.

Exporting final project for youtube (with high quality)

hey guys,
i have been trying to export videos and upload them onto youtube giving them a high quality look for some time now.
the website recommends for the best quality:
-mpeg 4
-320X240
-MP3 audio
-30 fps
there is even a video on it here:
http://www.google.com/support/youtube/bin/answer.py?answer=55745&topic=10526
i tried two different ways of exporting my project. i use fc express hd on a macbook pro...the first export was an mpeg 4 divx export. i used the 4 recomendations but it still came out pixilated. i then tried the regular mpeg 4 option in the export menu. this one had a different audio option. there was no mp3 listen and ACL audio or something like that,
either way they both came out pixilated! this was only a 5 minute long video. i have seen plenty of videos on youtube that were 8 minutes long and crystal clear.
there must be SOMETHING i should change in my exporting options! please help! its been like a year and a half now that ive been searching for clear youtube videos!
thanks for your time,
Mike

hmm i tried there suggestions and unfortunatly it came out pixilated!
i was excited to see the results too because that page given seemed like it would work...
i double checked all of the settings and they matched up with what they suggested...
does any body have any suggestions? thankyou!

Audio sync issue when exporting to h.264

I've seen this issue reported many times, but can't find an answer, or whether it's simply another bug in Premiere CS5. The same issue happens on more than one computer (PC with Intel i7, 64 bit, GeForce GTX 470, and BlackMagic video card), the video is HDV using Sony Compact flash. Audio sync is fine throughout editing and exporting to standard DVD or h.264 blu-ray using Encore Dynamic link. But when I export directly from premiere to create a flash video or h.264 720p video, the audio moves ahead of the video by about 4 frames. This didn't happen with CS4. There is a similar issue if I export using MPEG2, though the audio error seems less consistent. Have wasted very many hours, and a fix or solution would be welcome! Many thanks.

Having the same issue here. Some kind of solution would make me so happy right now.
I've shot and edited a series of short interviews on a DSLR. So I've started with H.264 files and I'm attempting to export the final product to h.264 and the audio is very noticeably out of sync.
The only workaround I've come up with so far is as follows:
1. Export the audio only from the original sequence
2. Export the video only from the original sequence
3, Start a new sequence and drop in the files I just created.
When I export that sequence, for some reason, it syncs perfectly. Needless to say however, this is a huge inconvenience and time waster, especially when it comes to making further edits.

Audio Synch Drift After Export

I'll try again, since no one answered the last time I asked. No problem with synching video/audio in FCP. However when I export either via compressor or QT movie I get audio drift that worsens as the film continues.
Video is in SD.
I would appreciate any helpful response. Thanks!

The audio is a remix done by a sound engineer to replace the original audio which had some serious problems.
The audio rate of the original and the remix is 48 Khz. The original was 16 bit, the mix is 24 bit. I'm a little new to this, so I'm not sure what you mean by sequence settings. Thanks.

Adobe Crashes upon adjusting Audio Gain and when exporting

First a bit about the systems in question
I have four identical edit bays. Each has a Dual Core 2.5 Ghz Pentium processor, 3.0 gbs of ram, a single sata drive split into two partitions (system 30 gb and video 470 gb). I am running up to date PPro 5.0.2, freshly installed on virgin drives. I was running Avsynth and FFdshow as a way to be able to import my old MJPEG footage, but thanks to Colin Brougham, I have that particular demon slain (and I am removing those two programs).I have two of the bays with the most up to date 64 bit manufacturer video and audio drivers, and two bays with Windows 7 automatically installed video and audio drivers. The problem is the same in all four bays.
We dump in one of two ways: either a direct DV dump via firewire or downloading .MXF files from our Panasonic P2 cameras via USB (can't seem to get the firewire PC dump to work correctly). The project settings I am using are DV-NTSC - Standard 48 Khz, with a slight change of requiring upper fields first (we're using a Maxx500 playout server, and it requires upper fields first). We have been experiencing intermittent crashes for a week and a half, but in the last few days they have picked up (no new updates applied, so its not that). I have two culprits:
One is an error code that thanks to this thread I know is related to the audio gain. My problem is that I have done everything I can think of and still no luck. It's been crashing with such regularity that my reporters are saving every few minutes, and I have the auto save set to 5 minutes. Today I had to reinstall this bay because it was crashing every time audio gain was adjusted.
My other problem relates to export. I use the MainConcept MPEG Encoder to output mpegs for the playout server, and about every fourth or fifth time the program will crash on export. Its not a pain to recover from, since at that point the reporters have saved and merely have to reopen and reset up the export, but it is happening far to regularly. Event Viewer references windows/system32/ntdll.dll as the faulting module. Again, I am having this error on two different bays, one with manufacturer drivers and one with Windows 7 installed drivers.
I know that despite my efforts I've probably not given enough info, so let me know what you need.

...downloading .MXF files from our Panasonic P2 cameras via USB (can't seem to get the firewire PC dump to work correctly).
That's correct. Avoid FW offloading on a PC; in fact, while it used to be the way to interface a P2 camera with a Mac, it's all USB there now, as well. Stick with USB, and you'll be fine. (I know this wasn't the gist of your thread, but I thought I'd shine a little light on that.)
One is an error code that thanks to this thread I know is related to the audio gain. My problem is that I have done everything I can think of and still no luck. It's been crashing with such regularity that my reporters are saving every few minutes, and I have the auto save set to 5 minutes. Today I had to reinstall this bay because it was crashing every time audio gain was adjusted.
This is known/acknowledged/as-yet-unsquashed bug, assuming that you're remapping your MXF audio channels from the two mono channels that are originally produced by the camera to a single stereo channel. You may be doing this manually, in the bin, or you might have a preference set to do this automatically on import (Edit > Preferences > Audio > Source Channel Mapping; if it's set to Stereo, try setting it to Use File). This bug only seems to rear its head when the mono channels of an MXF clip are remapped to stereo; if they remain as mono, you can use the Audio Gain command successfully.
If, however, your audio channels aren't stereo, post back; there might be something else going on.
My other problem relates to export. I use the MainConcept MPEG Encoder to output mpegs for the playout server, and about every fourth or fifth time the program will crash on export. Its not a pain to recover from, since at that point the reporters have saved and merely have to reopen and reset up the export, but it is happening far to regularly. Event Viewer references windows/system32/ntdll.dll as the faulting module. Again, I am having this error on two different bays, one with manufacturer drivers and one with Windows 7 installed drivers.
When you say "MainConcept MPEG Encoder," are you referring to the MPEG2 encoder that is part of Premiere/AME, or are you referring to some sort of add-on encoder?

Audio synch off when exporting to HDTV 720p 29.97 high quality

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