Audio tracks not lined up and no sound

For some reason my audio tracks for my clips are on different tracks. Most are on a5/a6 and a3/a4 - those play with sound. The audio on a1/a2 is not heard when I play the clip??? When I try to move the audio to different tracks it messes up my video.
What I want to do is either figure out how to get the audio on a1/a2 to be heard OR move the audio to tracks that I know work without moving the video.
Can anyone help?

No mute. Maybe the tracks are off - but I don't think so? I have a screen capture -- although I cannot figure out how to add that to the post - can you do that???
the only thing that is different is that the source for the ones that don't work A1/A2 havea source of a1/a2 that is connected. Even if I 'break apart' the a1 from the A1 and the a2 from the A2 still no sound...

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