Audio / video driver help

I recently formatted a friends lenovo laptop, to the same operating system (win xp sp3), and I can't seem to properly install her audio and video drivers. 
All the product/model numbers are
3000 n100 0768 09u
i think 0768-09u is all that matters
i tried all the drivers on this page:
http://www-307.ibm.com/pc/support/site.wss/product.do?subcategoryind=0&familyind=303747&brandind=10&...
still no sound, and proper video output.  wondering if anyone can clue me into what I could be doing wrong? or maybe how to locate the exact drivers that came with that model computer.
thanks

This is the proper drivers page.
It's possible that the driver is extracted to a local drive and not executed for installation.
\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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