Audio/Video presets don't match

When I capture video, I get this message:
The audio sample rate of one or more of your captured media files does not match the sample rate on your source tape. The may cause the video and audio of the media files to be out of sync. Make sure the audio sample rate on your capture preset matches the sample rate of your tape.
I've tried to find a way to access changing the kHz and bit rate (currently 12 on my Canon XL1S) but without luck.
Any advice would be greatly appreciated.

For existing tapes that were recorded in 12-bit audio, your options would be:
1) in FCE select the DV-NTSC 32KHz Easy Setup and recapture the tape to a new sequence using this Easy Setup (32KHz = 12 bit audio) or
2) dub your tape to another camcorder via ANALOG connection and then capture the new tape in FCE. Of course, make sure that the second camera is set up to record 16-bit audio when you dub <grin>
For the future, you really should change your camera's setup to 16-bit audio. On the Canon camcorders, this is normally in the camera setup menus under 'audio' or a/v.
Try Camera menu > VCR setup > Audio mode > 16 bit. The XL1S manual is available online at the Canon Product Support website. You should select 16-bit audio and keep it that way for all future filming.

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Audio rates apparently don't match FCE and recording Is there a cure?

I am using a Panasonic DVX100A to transfer a miniDV tape shot on an inexpensive consumer DV Camera into FCE-HD, but at the conclusion of the capture I get an error message that I need to set the audio rate to match that of the camera. I'm new to editing so I'm not sure what that means or how I find out what the audio rate of the camera is so I can set FCE-HD to that rate---or does it mean the audio rate at which the tape was originally recorded on the consumer DV Camera? If so, is there a way to know that audio rate without having access to that camera?
thanks.

I'm going to venture a guess that the video was recorded as 12-bit audio (usually the default setting in miniDV camcorders) ... and you're probably using the DV-NTSC easy setup in FCE. The DV-NTSC easy setup expects 16-bit audio. Try changing your easy setup to DV NTSC 32KHz and then recapture the material into a new sequence.
Also check your DVX settings - is it set for 12-bit or 16-bit audio?
And contact whoever shot the video and ask them to check the settings in their camcorder & let you know what audio setting it was or is set for. (12-bit = 32KHz, 16-bit = 48KHz). If it's 12-bit, they should change it to 16-bit for future shoots.

Audio Sample Rates Don't Match

I am capturing a MiniDV tape via Firewire to a Final Cut project
w/ a Capture Preset of DV/DVCPRO-NTSC w/ 2 channel 48KHz 16-bit
audio sample rate
and when I check the Item Props on said clip in Browser it says the same info
I've toggled both Mono and Stereo on Capture Settings, but after capturing,
in all cases, I get the same warning message:
Audio Sample rate one your captured media files doesn't match the sample rate on source tape. This may cause it to go out of sync. Make sure the capture preset matches sample rate of tape.
Please advise, thanks

I am capturing with a Sony MiniDV camera w/ a Firewire400 cable,
and the tape is a Sony MiniDV (DVM60) Premium tape
I am unsure of the camera that shot the footage, which is from 1998
and was one of the earliest MiniDV cameras (a large one)
I tried both Firewire Basic and Log and Capture
but the problem still persists
any other options?
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Multiclip editing error message 'video frames don't match'

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Just ran into the same issue...how did you solve it?
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Thanks to everyone on this forum, I was able to solve the blue screen of death issue!
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Here are my blu-ray drive and system details:
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
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Manufacturer: Toshiba
Manufacturer Part Number: PSAY1U-05U027
Product Line: Satellite
Product Series: P755
Product Model: P755-S5375
Product Name: Satellite P755-S5375 Notebook
Product Type: Notebook
Processor Manufacturer: Intel
Processor Type: Core i7
Processor Model: i7-2670QM
Processor Speed: 2.20 GHz
Processor Core: Quad-core (4 Core)
Cache: 6 MB
Chipset Manufacturer: Intel
Chipset Model: HM65 Express
Standard Memory: 4 GB
Memory Technology: DDR3 SDRAM
Memory Standard: DDR3-1333/PC3-10600
Number of Total Memory Slots: 2
Hard Drive Capacity: 500 GB
Screen Size: 15.6"
Display Screen Type: Active Matrix TFT Color LCD
Aspect Ratio: 16:9
Screen Mode: WXGA
Backlight Technology: LED
Screen Resolution: 1366 x 768
Graphics Controller Manufacturer: Intel
Graphics Controller Model: HD 3000
Graphics Memory Capacity: 1.65 GB
Graphics Memory Accessibility: Shared
Ethernet Technology: Fast Ethernet
Wi-Fi: Yes
Wi-Fi Standard: IEEE 802.11b/g/n
Webcam: Yes
Operating System: Genuine Windows 7 Home Premium with SP1
Operating System Architecture: 64-bit
Pointing Device Type: TouchPad
Number of Cells: 6-cell
Battery Chemistry: Lithium Ion (Li-Ion)
Width: 15.0"
Depth: 9.8"
Weight (Approximate): 5.40 lb
Package Contents:
Satellite P755-S5375 Notebook
Lithium Ion Battery
AC Adapter
Green Compliant: Yes
Green Compliance Certificate/Authority: RoHS
Installed programs:
Name                                                            Version
Microsoft Application Error Reporting                           12.0.6015.5000
Microsoft Office Click-to-Run 2010                              14.0.4763.1000
Microsoft Office 2010                                           14.0.4763.1000
Windows Live Essentials                                         15.4.3502.0922
Apple Application Support                                       2.1.7
Windows Live Writer                                             15.4.3502.0922
Microsoft_VC90_MFCLOC_x86                                       1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application                                  2.0.3.3
Windows Live Messenger                                          15.4.3538.0513
Microsoft_VC90_CRT_x86                                          1.00.0000
Google Toolbar for Internet Explorer                            1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219     10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219     10.0.40219
Toshiba Online Backup                                           2.0.0.31
TOSHIBA ReelTime                                                1.7.21.64
Windows Live Remote Client Resources                            15.4.5722.2
Windows Live SOXE Definitions                                   15.4.3502.0922
Adobe AIR                                                       3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2
Windows Live Communications Platform                            15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
Apple Software Update                                           2.1.3.127
Windows Live UX Platform Language Pack                          15.4.3508.1109
Windows Live Photo Gallery                                      15.4.3502.0922
bl                                                              1.0.0
Windows Live Mail                                               15.4.3502.0922
Java(TM) 6 Update 25                                            6.0.250
MSVCRT_amd64                                                    15.4.2862.0708
TOSHIBA Face Recognition                                        3.1.17.64
ph                                                              1.0.0
Adobe Widget Browser                                            2.0.348
Windows Live Writer                                             15.4.3502.0922
Mesh Runtime                                                    15.4.5722.2
TOSHIBA Supervisor Password                                     1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1
Adobe Reader X MUI                                              10.0.0
TOSHIBA Media Controller Plug-in                                1.0.7.5
Windows Live Photo Gallery                                      15.4.3502.0922
Windows Live Photo Common                                       15.4.3502.0922
Label@Once 1.0                                                  1.0
PDF Settings CS6                                                11.0
Toshiba Book Place                                              2.2.7530
Windows Live PIMT Platform                                      15.4.3508.1109
TOSHIBA Wireless LAN Indicator                                  1.0.5
D3DX10                                                          15.4.2368.0902
Utility Common Driver                                           1.0.52.3C
Junk Mail filter update                                         15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
TOSHIBA HDD/SSD Alert                                           3.1.64.9
Windows Live Remote Service                                     15.4.5722.2
Toshiba App Place                                               1.0.6.3
Windows Live Mesh                                               15.4.3502.0922
Windows Live Language Selector                                  15.4.3538.0513
QuickTime                                                       7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0
TOSHIBA Value Added Package                                     1.6.1.64
Microsoft_VC80_CRT_x86                                          8.0.50727.4053
Google Update Helper                                            1.3.21.111
TOSHIBA HDD Protection                                          2.2.2.15
7-Zip 9.20 (x64 edition)                                        9.20.00.0
TOSHIBA PC Health Monitor                                       1.7.9.64
Windows Live Mail                                               15.4.3502.0922
Adobe Help Manager                                              4.0.244
MSVCRT                                                          15.4.2862.0708
Windows Live Remote Client                                      15.4.5722.2
Blackmagic ATEM Switchers                                       3.0.1.0
Microsoft_VC90_MFC_x86                                          1.00.0000
Windows Live Photo Common                                       15.4.3502.0922
Windows Live ID Sign-in Assistant                               7.250.4232.0
Microsoft Visual C++ 2005 Redistributable                       8.0.61001
Windows Live Messenger                                          15.4.3538.0513
Windows Live Mesh                                               15.4.3502.0922
Windows Live Writer                                             15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729
TOSHIBA Hardware Setup                                          1.63.1.37C
Microsoft Silverlight                                           4.0.50401.0
PlayReady PC Runtime x86                                        1.3.0
Intel(R) WiDi                                                   2.1.41.0
Windows Live MIME IFilter                                       15.4.3502.0922
TOSHIBA Flash Cards Support Utility                             1.63.0.12C
TOSHIBA eco Utility                                             1.3.5.64
Windows Live UX Platform                                        15.4.3502.0922
TOSHIBA Wireless Display Monitor                                1.0.1
Debugging Tools for Windows (x64)                               6.12.2.633
Windows Live Remote Service Resources                           15.4.5722.2
Windows Live Writer Resources                                   15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729
Intel(R) PROSet/Wireless WiFi Software                          14.01.1000
Windows Live Installer                                          15.4.3502.0922
TOSHIBA Disc Creator                                            2.1.0.11 for x64
PlayReady PC Runtime amd64                                      1.3.0
Windows Live SOXE                                               15.4.3502.0922
Java Auto Updater                                               2.0.4.1
TOSHIBA Bulletin Board                                          1.6.08.64

Well, I am at the limit of being able to help, since I only write to DVD
But, if your video is showing as being untranscoded, I would agree that "something" is going wrong while transcoding
If you click on the 622722 link I provided, you "should" be able to figure out how to export out of Premiere Pro to create a file that Encore does not need to transcode
Otherwise, you'll have to wait for someone who uses assets like yours to create a BluRay to come along and, hopefully, point out what you need to change
These may not help, but they are a couple of links I saved about audio/video sync problems
Fix for audio out of Sync on Export http://forums.adobe.com/thread/955524
-and http://forums.adobe.com/thread/436751?tstart=120

Selected audio and video devices may not match

Hello - I was able to Print to Video w/no problem, from my Mac Book Pro, to my Panasonic PV-GS320 w/no problem. Now, all of a sudden, when trying to do this, I get this msg.:
'The selected audio and video devices may not match. Please verify that the a/v outputs are externally routed to the intended device(s).'
Not sure what happened, or what changed, but here is my setup:
Sequence & Capture Presets are both: DV NTSC 48 kHz
Device control preset: FireWire Basic
Video Playback: Apple Firewire NYSC (720 x 480)
Audio Playback: Default
Like I said, I don't know what got changed, but, it was working before - hope someone can help, thanks so much!!
Kristina

I think I found the problem...I had forgotten to switch my Device Control Preset back to FireWire, from the previous non-controllable - thanks so much!
Message was edited by: Kristina Latour
Message was edited by: Kristina Latour

How do I change preset in audio/video settings

I'm trying to capture some video from a friend's camera and have run into a problem.
I'm getting an error message,
"Capture preset must have a video or an audio digitized set to capture. Please change to desired preset int he Audio/Video Settings."
I don't know how to do this.
Help

What kind of camera is it?
MtD

M30 - Front Mode and Audio/Video Control buttons don't work

Hi
The Front Mode and Audio/Video Control Buttons Don't Work
Any ideas?
Thanks

Hi
As far as I know the Toshiba Controls utility is responsible for key usage.
Did you try to install Toshiba Controls?
Check the Toshiba driver page for this driver.
Bye

Can PP make a video clip find its matching audio and pull it.

I have a SEQ that i created. I made 2 copies of the same seq.
Then i used the copy to ad the razamataz.
Then i unlinked the audio and exported that to an aiff.
I opened the aiff in soundtrack. Doctered it a bit and exported an aiff file from there.
I reimported that aiff and put it back on the TL .It matched flawlessly.
Then the client all of a sudden wants me to add another clip.
When i open up PP the original seq was no where to be found.
So is it possible to use the clip on the TL to pull the audio back to at least 1 clip at a time?
Can premier ad that audio clip back to the TL (w/ handles) or am i just simply facing a replace clip and re-edit the video situation?

Its not a large project. 38 clips, 9 SEQs, 14 composition elements, 4 audio elements
I am gonna chalk it up to operator error why the original is gone.
I think this is a straight up 'replace clips' and copy grade situation. Then i gotta reclean the audio.
I did figure out that the fastest way to replace the audio clip was to 'reveal in 'project' , load to source monitor and pull the audio stream.
Maybe CS6 will have the ability to "replace audio/video clip with original source" comand or something to that effect.
Thanks for your responses.

What is the 24fps Audio/Video Sequence Presets setting for?

I don't understand what happens when I change the Audio/Video Settings > Sequence Presents to DV NTSC 48kHz -24. I would think this would make my sequences 24fps. But when I import anything into a sequence (I'm mostly importing still images) they still show 30fps. What happens when I change this setting to 24?
I want to export my sequences at 24fps Targa to output to film and don't want any frame blending -- I just want a one-to-one frame correspondence.
Am I doing something wrong? Is this the way to go?
G4 Mac OS X (10.4.4)

Actually never mind, it seems to be displaying at 24fps now. Not sure what was happening before.
Sorry for the mis-post.
Scott
G4 Mac OS X (10.4.4)

Sequence Settings Don't Match

Good evening.
I'm using FCP6 to edit video shot on a DVX100B in 24p Squeeze Mode. When I setup a new project I choose the following:
Format: (all formats) Rate: (all rates)
Use: DV NTSC 23.98 Advanced Pulldown Removal Anamorphic (a custom setting)
When I drop my first clip into the time line I inevitably get the following message:
"Attention- This clip does not match this sequence's settings or any of your sequence presets.
For best performance your sequence and External Video should be set to the format of the clips you are editing.
Change sequence settings to match the clip settings?"
Is there something I'm doing incorrectly, or should I just expect this and always allow FCP to change my sequence settings?
Thanks,
John

Hi,
that is normal message when your source material and your sequence settings don't match.
If you check from your media browser the item properties for your source material and then compare that with the sequence parameters, you will see something either in audio or video that doesn't match.
May be you've got anamorphic material and your sequence was not set with the anamorphic flag on.
Answering yes to that form will make sure you won't have to render all time you add a clip to your timeline.
Regards,
Armando.

Audio/video out of sync after export

My son Charley and I are working on a simple project, where we have imported an MP4 file into Premiere Pro, then edited it, with no problems, but when he exports the file (either to an MP4 or FLV), there is a small but noticeable audio-video sync problem on the exported file. There does not seem to be a sync or other problem with the source file, nor with the edited file as viewed within PP. But on the exported file, the audio seems to run slightly ahead of the video.
When we upload one of these exported files to Youtube or Vimeo, the sync problem seems to become more noticeable than in viewing the exported flv or mp4.
We cannot find a solution in searching the Forums. Charley consulted with another more experienced videographer, and they tried for hours to no avail.
Charley is using Premiere Pro CS5.5 on a Mac (MBP Mid-2009 2.53 Ghz Intel Core 2 Duo, using OSX 10.6.8).
We see lots of discussion about frame rate. Charley put the settings to 'match source' but maybe there is something else we're supposed to do.
He can post screen shots of all the settings, if that will help. Adobe provides no phone support for PP and just sends us back to this Forum.
Any help much appreciated.
Michael Lanning

Kevin: OK, that's helpful. Charley is at work until 3:15 Eastern; in the meanwhile, I'm trying below to reply to your inputs; sorry if some of my questions are illogical, just reflecting my confusion.
You say to match source settings, including audio sample rate, and (I think) that we should do that by creating a new sequence at which time we select the clip and drag it to New Item button. Perhaps doing that would make some of the following questions irrelevant, I'm not sure, but here they are:
We did not check the box "Match Sequence Settings" (just under 'Export Settings'); should we have done so?
On Presets, and using FLV vs H.264:
Do we need to leave the 'Match Sequence Settings' box Unchecked if we want to use a YT or Vimeo Preset?
FLV does not seem to have a pre-set for YT or Vimeo, but does have one for 'Web.' H.264 does have YT and Vimeo pre-sets. As I've mentioned, we have been trying to make this work with FLV, as Charley found that H.264 was giving us (worse) sync problems. Maybe we should go back to H.264.
You say that "if these things don't work, "...try an similar H.264 preset to upload to" YT. Do you mean to suggest that we try exporting in H.264 instead of FLV? (If that's not what you mean, and if we still work with FLV, then I don't know what "an similar H.264 preset" would be; do you mean like the 'Web' preset?
Whether FLV or H.264, I'm unclear how ensure audio sample rate matches source.
Codecs listed on source file are H.264, AAC; does that imply that under 'Basic Audio Settings' on Audio settings tab, we should use an AAC codec rather than the MP3 now indicated?
Should we be determining the bitrate settings of the source (ie, right click the file within PP to find the properties, including bitrate?) and then using that bitrate?
Or do we resolve all this about audio sample rate simply by creating a new sequence as discussed above?
I hope these questions make sense. Thanks again for your help.

Timecodes don't match from same clip?!

I'm trying to relink audio to a clip that I added to the timeline but deleted the audio track. But when I double click on the clip on the timeline copy the timecode and then load the original clip from the bin and paste the timecode. The times don't match. The two clips which are the same clip one just on the timeline with the audio unlinked, have different starting timecodes. I've attached a pic to show what I mean.

Without any 3rd party tools (except Word) you have three other options -
1. fastest - temporarily set up your track to match the timecode of your STL file.
You can do this by exporting a reference movie of your sequence with a modified starting time code. Bring in this asset to DVDSP and drop it in your track, import the STL, and then replace the reference movie with your encoded asset. The subtitles will stay put and should stay lined up.
This method can also be effective for compensating for smaller offsets casued by differences between the encode and tape master caused by trimming, encoding, etc. You can temporarily adjust the start trim of your asset if subtitles are coming up early, or add a still image to the beginning of the track if the subtitles are coming up late. Once the subtitles are imported to the track, they will stay in the same positions when assets are moved around or replaced.
2. re-encode your video with the correct starting time code - make sure whether the TC is supposed to DF or NDF. The advantage here is that if the subs need to be re-imported for any reason, you won't have to go through the flip-flopping of assets in option 1.
3. more complex, but still fast - change the timecodes in your file using find and replace. This will really only allow you to change the hour place in the timecodes, but may be all you need. Open the file in Word, and you should see comma-delimited data in a 3-column format:
[start time] , [end time} , "subtitle text"
00:00:00;00 , 00:00:00;05 , this subtitle is 5 seconds long
So, in Word, you can search for ^p00: and replace it with ^p01: (^p is the code for a paragraph break). This will change all the satrting times hour values from 00 to 01. Then do the end times by seraching for , 00: (space-comma-space-zero-zero-colon) and change to , 01:.

Audio/Video presets don't match

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