Audiobook File Resets Ipod

Listening to audiobook then chapter changed to next one but it resets my 30gb 5G Ipod. Did the 5R's, no help. I noticed that the files that don't work are MPEG-1, Layer 3, but the files that work are MPEG-2, Layer 3. Could that be it? If so how do I convert? If I hilite the bad file I don't have the convert to AAC option available.
HELP!

Listening to audiobook then chapter changed to next
one but it resets my 30gb 5G Ipod. Did the 5R's, no
help. I noticed that the files that don't work are
MPEG-1, Layer 3, but the files that work are MPEG-2,
Layer 3. Could that be it? If so how do I convert?
If I hilite the bad file I don't have the convert to
AAC option available.
ELP!
I have had a previous issue with this problem but recently I tried to play an audio book file but it caused the Ipod to reset but instead of resetting to the main menu it just keeps resetting over and over and no matter if I plug it in to a power supply or a computer it keeps doing the same thing. Has anyone else had this problem and if so has anyone found a fix because I sure as heck don't want to return it.
Thanks
Current generation 80G Ipod   Windows XP  

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