Audiobook will not move to iTunes... Please help.

Hi,
I am using the ListenAlaska website, this is a legitimate library type of free audiobook rental download website.
I downloaded an audiobook: "The Golden Compass: His Dark Materials Series, Book I" to try this out for the first time.
It successfully downloaded & allows me to listen to it on my computer.
What I really wanted was to put it on my iPod, it only allows rentals for 7 days, so I wanted to do it soon.
I have tried to put it on my iPod through iTunes of course, but I keep getting the same error messages from iTunes, the first saying "One or more of the songs you are adding to iTunes, including "The Golden Compass-Part01.wma", are in the WMA format. iTunes will automatically convert them to the AAC format so that they can be added to your iTunes library."
There are 2 button options to either "Convert" or "Skip".
If I click the "Skip" button the Audiobook does not move to my iTunes.
If I click the "Convert" button the next message says: "The song "The Golden Compass-Part01.wma" could not be converted because it is in protected WMA format.
This error has only one button option that says: "OK".
This doesn't move it to my iTunes either.
I checked the ListenAlaska website for help & found infomation on Publisher's Permissions, & I thought maybe this was not allowed to be put on an Ipod even though it is in the "Ipod Friendly" section.
So I checked in the properties of the audiobook & it says that it is permitted to be on rented an Apple iPod device.
How can I get this to go into my iTunes?
I can't seem to find any other help on the website & it just isn't going onto my iTunes.
Please let me know what I can do.
Thanks very much.

I use this service from my local library, too. Slowly, they are starting to get tracks that will work on iPods because of feedback from library patrons.
I am not sure how ListenAlaska does it, but my library clearly marks which tracks are WMA-protected. I know these will never go onto my ipod. I can only listen to them using Windows Media Player on my PC. There are some tracks that are not WMA-protected, and those I can drag into itunes and put on my iPod. But it's never popular titles ; (
I suggest contacting your library - the more folks who ask for iPod-compatible files, the more likely they are to start getting them. There is now an Overdrive version for Macs, so they are getting there.
edit - Back to your problem, I think those tracks are marked wrong on the ListenAlaska website as being iPod friendly, when they are not.
Message was edited by: Katrina S.

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