Audiobooks in the right menu!

I bought my first audiobook today in Itunes. The file shows up correctly in the Itunes library under Audiobooks. If my Ipod is connected, it even shows up correctly there, by clicking devices, ipod, audiobooks.
However, on the Ipod itself, it shows up in the music menu.
I called customer service to ask (this is not a big deal, but it bugs me) and they told me that I needed to reset my Ipod and sync everything again. Did that. Did not work.
How do you get this file to show up in the proper place on the Ipod?
I have read a lot of posts about how to do this when making your own books or getting them elsewhere, but, if you get them from Itunes, shouldn't this work? Why would it show up properly on the Itunes (both in the library and in the device menu) and not work on the Ipod itself?

We all have the same problem. Not sure about the demo video on Apple.com, but for some reason, the ipod firmware still classifies audiobooks as just regular audio, despite the fact that we all know they are audiobook files and not simple audio files. Thus, the artwork is randomly generated for the right side of the menu will always happen to show album artwork. I have yet to even see any audiobook artwork when I have the click wheel over the Music option. I have thousands of albums in my ipod, so the chances of seeing any audiobook album art when the click wheel highlights either Music or Audiobooks from the main menu are not that good... I'll let you know if I get lucky one day and actually see it.

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    After a couple hours of testing last night, syncing and re-syncing, and crashing and crashing and crashing, I can add some specific facts, and provide details for a couple work-arounds (at the end).
    1. The problem occurs when you try to click to the Audiobooks tab/panel of the iPod application. If I quit the iPod application while on (say) podcasts, I can re-launch the iPod application, and do anything but go to the Audiobooks tab, without causing a crash. (This makes an audiobooks playlist workaround a reasonable strategy while waiting for Apple to fix this defect.)
    2. If I quit the iPod application while in the Audiobooks section, and then sync over audiobooks that trigger the problem, then the entire iPod application becomes inaccessible. That is, you can try to launch it, but it hangs, and then goes back to the desktop. The only way to get your iPod back is to re-sync and reduce the number of non-Audible tracks. If you're not at your computer, you're screwed.
    3. Only non-Audible books seem to trigger the problem. I am able to sync 50+ audiobooks from Audible.com (all Type 4) and it seems to cause no problems. No specific or quantity of Audible.com Type 4 audiobooks seem to trigger crashes. (I imagine that this is somehow related to the Audible titles being relegated to the Audible ghetto, below the regular audiobooks list, instead of mixed in with the rest of my audiobooks. Which seems to me to be a dumb UI decision; why would I care where they were from? I just want my audiobooks in one place. But that's another rant.)
    4. I currently have 18 non-Audible audiobook titles, consisting of 23 separate tracks (a couple books are multiple tracks, but only show up as one entry in the Audiobooks list on the iPhone), synced to my iPod, and I can use it normally. Adding one more track, and the Audiobooks section starts crashing. With another combination of audiobooks, I got it to 18 non-Audible entries in the list, but only 20 tracks. So it appears that the defect is triggered by having more than 18 entries in the Audiobooks list.
    5. It doesn't matter what title I add, only that I hit the limit. I must have crashed the iPod application 100 times last night, testing my way through a playlist of 105 items...
    6. All but one of the non-Audible tracks are AAC files (.m4a) that I have switched the file extension on, to .m4b, so they would show up in the Audiobooks section of iTunes and my iPhone (prior to iTunes 8, the .m4b extension was the only way to achieve that). The other track is a plain AAC (.m4a).
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    In particular, the tips about creating smart playlists that you sync to the device, with filtering based on type and limits based on number of tracks, would seem to be strategies that will make it simpler to deal with this problem.
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