AudioBooks wont open-Crashes iTunes
I have a Macbook Pro running 10.5.4 Leopard, iTunes 8, and an Iphone running 2.1,
I have about 40 audiobooks (M4b) files that I cant open under the heading of "Audiobooks" in the iPod on the phone, every time I click on "Audiobooks" it crashes iTunes and returns to the main phone screen, I set up a playlist with all the audiobooks enclosed and I can play from there, BUT I would like to know what the problem is and if it can be fixed?? or if this is a new iTunes 8/iPhone 2.1 bug...
After a couple hours of testing last night, syncing and re-syncing, and crashing and crashing and crashing, I can add some specific facts, and provide details for a couple work-arounds (at the end).
1. The problem occurs when you try to click to the Audiobooks tab/panel of the iPod application. If I quit the iPod application while on (say) podcasts, I can re-launch the iPod application, and do anything but go to the Audiobooks tab, without causing a crash. (This makes an audiobooks playlist workaround a reasonable strategy while waiting for Apple to fix this defect.)
2. If I quit the iPod application while in the Audiobooks section, and then sync over audiobooks that trigger the problem, then the entire iPod application becomes inaccessible. That is, you can try to launch it, but it hangs, and then goes back to the desktop. The only way to get your iPod back is to re-sync and reduce the number of non-Audible tracks. If you're not at your computer, you're screwed.
3. Only non-Audible books seem to trigger the problem. I am able to sync 50+ audiobooks from Audible.com (all Type 4) and it seems to cause no problems. No specific or quantity of Audible.com Type 4 audiobooks seem to trigger crashes. (I imagine that this is somehow related to the Audible titles being relegated to the Audible ghetto, below the regular audiobooks list, instead of mixed in with the rest of my audiobooks. Which seems to me to be a dumb UI decision; why would I care where they were from? I just want my audiobooks in one place. But that's another rant.)
4. I currently have 18 non-Audible audiobook titles, consisting of 23 separate tracks (a couple books are multiple tracks, but only show up as one entry in the Audiobooks list on the iPhone), synced to my iPod, and I can use it normally. Adding one more track, and the Audiobooks section starts crashing. With another combination of audiobooks, I got it to 18 non-Audible entries in the list, but only 20 tracks. So it appears that the defect is triggered by having more than 18 entries in the Audiobooks list.
5. It doesn't matter what title I add, only that I hit the limit. I must have crashed the iPod application 100 times last night, testing my way through a playlist of 105 items...
6. All but one of the non-Audible tracks are AAC files (.m4a) that I have switched the file extension on, to .m4b, so they would show up in the Audiobooks section of iTunes and my iPhone (prior to iTunes 8, the .m4b extension was the only way to achieve that). The other track is a plain AAC (.m4a).
I hope this is useful in devising work-arounds. In particular, two possibilities seem like reasonable ways to cope while we wait for Apple to track the defect down:
1. Limit the number of (non-Audible) audiobooks synced to your iPhone / iPod Touch. You might find the following article helpful in that regard: Managing audiobooks on a small-capacity iPod -- http://aldoblog.com/audiobooks/itunes/managing-audiobooks-on-a-small-capacity-ip od/
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
<Edited by Moderator>
In particular, the tips about creating smart playlists that you sync to the device, with filtering based on type and limits based on number of tracks, would seem to be strategies that will make it simpler to deal with this problem.
2. Create a single big playlist with all your audiobooks (maybe a smart playlist based on Genre starts with "Audiobook"), and use that to get to your audiobooks, rather than the Audiobooks application.
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Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
MICRO-STAR INTERNATIONAL CO.,LTD MS-7345
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2373AB0FFB800C1E
Current user is not an administrator.
The current local date and time is 2010-03-13 11:37:23.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GT
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1EBE2EA7-5317-47B0-8CA7-F125B23D1CA1}
Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address: 192.168.1.64
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Mar 13 10:40:36 2010
Lease Expires: Sun Mar 14 10:40:36 2010
DNS Servers: 192.168.1.254
192.168.1.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-13 11:36:47.
Each attempt comes up with (-50)error or simply times out very annoying. I have tried sans firewalls and anti-virus etc without any joy.
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Process: iTunes [5975]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.2.1 (9.2.1)
Build Info: iTunes-9210501~4
Code Type: PPC (Native)
Parent Process: launchd [103]
Date/Time: 2010-08-01 20:52:06.820 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 29BB2E53-AB57-440B-88CE-287E64FDCB4F
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000005
Crashed Thread: 6
Thread 0:
0 libSystem.B.dylib 0x974951d8 machmsgtrap + 8
1 libSystem.B.dylib 0x9749c0fc mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x9595ee38 scsclientFindService + 156
3 ...ple.CoreServices.CarbonCore 0x9595ec94 SCClientSession::createService(char const*, unsigned long) + 68
4 ...ple.CoreServices.CarbonCore 0x9595eb2c SCSession::findOrCreateService(char const*, unsigned long) + 312
5 ...ple.CoreServices.CarbonCore 0x9595e504 scCreateSystemServiceVersion + 188
6 com.apple.LaunchServices 0x9268db74 _LSCopyServerStore + 68
7 com.apple.LaunchServices 0x9268d6d4 _LSContextInit + 304
8 com.apple.LaunchServices 0x92691fc4 _LSCopyInfoForNode + 476
9 com.apple.LaunchServices 0x926acef0 LSCopyItemInfoForRef + 88
10 com.apple.iTunes 0x00029b78 0x1000 + 166776
11 com.apple.iTunes 0x001d4514 0x1000 + 1914132
12 com.apple.iTunes 0x00029a08 0x1000 + 166408
13 com.apple.iTunes 0x00029394 0x1000 + 164756
14 com.apple.iTunes 0x001c4f58 0x1000 + 1851224
15 com.apple.iTunes 0x0000ce48 0x1000 + 48712
16 com.apple.iTunes 0x0000cce0 0x1000 + 48352
17 com.apple.iTunes 0x00004be4 0x1000 + 15332
18 com.apple.iTunes 0x000039ac 0x1000 + 10668
19 com.apple.iTunes 0x000036bc 0x1000 + 9916
Thread 1:
0 com.apple.CoreFP 0x02bcd584 0x29c6000 + 2127236
1 com.apple.CoreFP 0x03479084 X46O5IeS + 843764
2 com.apple.CoreFP 0x033ab610 X46O5IeS + 1408
3 com.apple.iTunes 0x008847a4 0x1000 + 8927140
4 com.apple.iTunes 0x008dce3c 0x1000 + 9289276
5 com.apple.iTunes 0x008ae80c 0x1000 + 9099276
6 com.apple.iTunes 0x00009f1c 0x1000 + 36636
7 com.apple.iTunes 0x002fcc6c 0x1000 + 3128428
8 libSystem.B.dylib 0x974d70d0 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x974951d8 machmsgtrap + 8
1 libSystem.B.dylib 0x9749c0fc mach_msg + 56
2 com.apple.CoreFoundation 0x9780c394 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x9780cc1c CFRunLoopRun + 60
4 com.apple.iTunes 0x00361ee8 0x1000 + 3542760
5 libSystem.B.dylib 0x974d70d0 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x974951d8 machmsgtrap + 8
1 libSystem.B.dylib 0x9749c0fc mach_msg + 56
2 com.apple.CoreFoundation 0x9780c394 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x9382bfa8 HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x9382bde4 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x974d70d0 pthreadstart + 316
Thread 4:
0 libSystem.B.dylib 0x97495238 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x974d8384 pthread_condwait + 1336
2 com.apple.iTunes 0x0001dfb8 0x1000 + 118712
Thread 5:
0 libSystem.B.dylib 0x974f8d74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x97817808 __CFSocketManager + 764
Thread 6 Crashed:
0 com.apple.CoreFoundation 0x9780e054 CFRetain + 68
1 com.apple.security 0x93e0cf10 CMSDecoderCopySignerStatus + 240
2 com.apple.security 0x93ca6080 Security::CodeSigning::SecStaticCode::verifySignature() + 276
3 com.apple.security 0x93ca630c Security::CodeSigning::SecStaticCode::validateDirectory() + 40
4 com.apple.security 0x93ca20f4 SecStaticCodeCheckValidityWithErrors + 72
5 ...ickTimeComponents.component 0x9166d208 AMFDRMHelper_ComponentDispatch + 17128
6 ...ickTimeComponents.component 0x9166d32c AMFDRMHelper_ComponentDispatch + 17420
7 libSystem.B.dylib 0x974d70d0 pthreadstart + 316
Thread 6 crashed with PPC Thread State 32:
srr0: 0x9780e054 srr1: 0x0200f030 dar: 0x00000005 dsisr: 0x40000000
r0: 0x00000000 r1: 0xf0299bd0 r2: 0xa0bfe018 r3: 0x00000000
r4: 0x00000048 r5: 0x0000049c r6: 0x000081df r7: 0x00000000
r8: 0x016fc080 r9: 0x0016b520 r10: 0x0116e000 r11: 0xa06468bc
r12: 0x9780e010 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000002 r25: 0x00000000 r26: 0xffffffff r27: 0xf0299ce0
r28: 0x00000000 r29: 0x016820c8 r30: 0x00000000 r31: 0x9780e018
cr: 0x28824202 xer: 0x00000000 lr: 0x9780e018 ctr: 0x9780e010
vrsave: 0x00000fff
Binary Images:
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0x1717000 - 0x1783ffb com.apple.mobiledevice 392.8 (392.8) <c9b833a761ff0d21a32aa84b8f83924c> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
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0x91dd0000 - 0x91ea0ffb com.apple.syncservices 3.3 (389.20) <6f381ee31b84416f59603afc05de893d> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x91ea1000 - 0x91fe9ff3 libicucore.A.dylib ??? (???) <bdab570d90979c4f601131d442f84720> /usr/lib/libicucore.A.dylib
0x91fea000 - 0x92006ffb libPng.dylib ??? (???) <432eb257b31ce1220c0d2c0c03ee01f4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x92d4b000 - 0x92d80ff3 com.apple.LDAPFramework 1.4.5 (110) <0cf1d114abaf598355afb6537b76874e> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x92dc6000 - 0x92dd9fff com.apple.LangAnalysis 1.6.5 (1.6.5) <2a661ad6e432dd62dd831e234904061f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x92e27000 - 0x9306dffb com.apple.Foundation 6.5.9 (677.26) <c30e4aea51bbae480d4550cd53abb441> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x93072000 - 0x937e8fff com.apple.AppKit 6.5.9 (949.54) <687f1742c249d7c9268e2eb57713cef6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x937e9000 - 0x93809ff7 libJPEG.dylib ??? (???) <4fc0b6aeca57dae6d3a03a07fe5037d2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9380a000 - 0x93892ffb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <6fc8a8cb43506b57b951da899a55d3b9> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x938b2000 - 0x938bafff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
0x938bb000 - 0x93abefff com.apple.VideoToolbox 0.484.2 (484.2) <e186b5114a9f3e8c74f8b7f5f7971b15> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x93c9c000 - 0x93e85fff com.apple.security 5.0.6 (37592) <e945bd5cce817d5a95e2671659e5107a> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x93e86000 - 0x93f15fff com.apple.DesktopServices 1.4.9 (1.4.9) <07d08e199716420b6df8e23ff91b5d2d> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x93f16000 - 0x93f98fff com.apple.print.framework.PrintCore 5.5.4 (245.6) <3cde2550ec10348b7162d2b6cb0dfc67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x93f99000 - 0x93f9bffd libRadiance.dylib ??? (???) <6a0fddd27bc4eb4bdb2f78bd7e021e6e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x93fc0000 - 0x9405aff7 com.apple.ApplicationServices.ATS 3.8.1 (???) <6b490d945417fa114cfa607608c6b58e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9405b000 - 0x9412efff com.apple.CoreServices.OSServices 228.1 (228.1) <26b161181ecdbebb2b21370e708412d1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9417e000 - 0x941a9ff7 libauto.dylib ??? (???) <a64d088b2d17e013b9ee5a08d3a20d33> /usr/lib/libauto.dylib
0x941aa000 - 0x942beffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x942bf000 - 0x945e8fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9463a000 - 0x94a68ffe libGLProgrammability.dylib ??? (???) <5d52750ec9e438b25d3a4db51361fa2b> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x94a69000 - 0x94b19fff com.apple.QD 3.11.57 (???) <e74b370c6f81fc00e8936f5cf7c8ebe0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x94b1a000 - 0x94b1affa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94b1b000 - 0x94b26fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <ae3dc890a43a9269388301f6b59d3091> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x94b27000 - 0x94bb1fff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94ea3000 - 0x94ec2ffb com.apple.CoreVideo 1.6.1 (48.6) <4a3dfc7082a48c4e3c99ed644f49b9ba> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94ec3000 - 0x94eccfff com.apple.DiskArbitration 2.2.1 (2.2.1) <682f5c45591e8c4a89c79e384e2c49af> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x94f1e000 - 0x94f1eff8 com.apple.Cocoa 6.5 (???) <e9a4f1c636d00893db0494c4040176ba> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x94f52000 - 0x952b7ffe com.apple.QuartzCore 1.5.8 (1.5.8) <60e54cfb861dc5e66bb4f263a192d558> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x952b9000 - 0x95352fc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95353000 - 0x9535effb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x953e0000 - 0x9595cff7 com.apple.CoreGraphics 1.409.5 (???) <5055e3621c3a2239851bd7e829e94ea1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9595d000 - 0x95c5fffb com.apple.CoreServices.CarbonCore 786.16 (786.16) <6ed588e3d32b936656175409d5c15c33> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95c60000 - 0x95c78ffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x95c79000 - 0x95de4ffb com.apple.MediaToolbox 0.484.2 (484.2) <526ed0b23c36f41a6165252b1b2ad3e2> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x95de5000 - 0x95df6fff libsasl2.2.dylib ??? (???) <e4bcc0c9e50ee651e271ff2a8c3f03cd> /usr/lib/libsasl2.2.dylib
0x95dfb000 - 0x95e5dffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95e5e000 - 0x95ef3ff7 com.apple.framework.IOKit 1.5.2 (???) <ced0a498252f76a2d2ba9f2a0ae02160> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95ef4000 - 0x95f02fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x95f03000 - 0x96016ffd com.apple.WebKit 5533.17 (5533.17.8) <2ca5b7877bfe3e466b4e8ae1d6773050> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x96017000 - 0x9609cfff libsqlite3.0.dylib ??? (???) <daf55b073488086ef5b9a3781be53f14> /usr/lib/libsqlite3.0.dylib
0x9609d000 - 0x960d6fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <21dee7ffd93306032f911b5ef3fdbab3> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x960d7000 - 0x960d7fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9610a000 - 0x96112ffb libCGATS.A.dylib ??? (???) <72ecb94f23cdc622a277671b4976a7d8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x96113000 - 0x961c6ffc com.apple.CFNetwork 438.14 (438.14) <230b2d012f90105c798a4cd534a2348c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x961c7000 - 0x9624ffff com.apple.ink.framework 101.3 (86) <66a99ad6bc695390a66dd24789e23dcc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96250000 - 0x9626cffb com.apple.openscripting 1.2.8 (???) <01f86cdb8f7347d2f3f13066e954acb6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9626d000 - 0x96279ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x964f7000 - 0x9652cfff com.apple.AE 402.3 (402.3) <75725936d014fd3ca2553d18b784b99b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9652d000 - 0x96534fff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x96535000 - 0x9654cffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x96703000 - 0x967b3fff edu.mit.Kerberos 6.0.14 (6.0.14) <18b324e83f631e86aa1d3163f8a25826> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x967b4000 - 0x967cfff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <d7f3680b677d574b5b77b30aca4d3604> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x967d0000 - 0x96b09ff7 com.apple.HIToolbox 1.5.6 (???) <a3b713a77c16da495c886463985f1e39> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96b0a000 - 0x96bc4fff libcrypto.0.9.7.dylib ??? (???) <1d82e65c85d65367f3b6b06355c89c9b> /usr/lib/libcrypto.0.9.7.dylib
0x96bc5000 - 0x96c03fff com.apple.CoreMedia 0.484.2 (484.2) <d2d58e0e9ed09a02cc7d96395251d26f> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x96c04000 - 0x96c65fff com.apple.CoreText 2.0.4 (???) <ebcc2c7e9b0bc10016af530d82a11f03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96c66000 - 0x96c74ff3 com.apple.opengl 1.5.10 (1.5.10) <54bae289e544387ce7997a4a05e70aa9> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96d6c000 - 0x97326fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97327000 - 0x97493ff9 com.apple.AddressBook.framework 4.1.2 (702) <00009729166ef5c0294f864e1c4e54c9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x97494000 - 0x97634fe3 libSystem.B.dylib ??? (???) <45c5920425c80bf594b3f1bde2382e95> /usr/lib/libSystem.B.dylib
0x97635000 - 0x97636fff libffi.dylib ??? (???) <11b77dbce4aa0f0b66d40014230abd1d> /usr/lib/libffi.dylib
0x97637000 - 0x97644fff libbz2.1.0.dylib ??? (???) <03227e92407191ff8e754461e842201b> /usr/lib/libbz2.1.0.dylib
0x97650000 - 0x97655ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x97656000 - 0x976bdffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
0x976be000 - 0x976e8ff7 libssl.0.9.7.dylib ??? (???) <2aafe2efc0fb9868cb630ac50b5892b4> /usr/lib/libssl.0.9.7.dylib
0x976e9000 - 0x97711fff libxslt.1.dylib ??? (???) <bb985380f353bbc7ce694d56884ea156> /usr/lib/libxslt.1.dylib
0x97783000 - 0x977a2fff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x977a3000 - 0x978c8ff3 com.apple.CoreFoundation 6.5.7 (476.19) <dee0f0024f3bf976cfa0a0816e8aa338> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x978c9000 - 0x978d8fff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <305892aafaceb4e31915f0d759ef7e6d> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x978d9000 - 0x978e0ffb com.apple.print.framework.Print 218.0.3 (220.2) <021d2263007c538fd9e6b52e66a2623d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x978e1000 - 0x979c4fff libobjc.A.dylib ??? (???) <a1d4be2eed463c6799b6a1447fde72ba> /usr/lib/libobjc.A.dylib
0x979c5000 - 0x979f6fff com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x979f7000 - 0x97a16fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x97a17000 - 0x97a36fff libresolv.9.dylib ??? (???) <c5c72e1cf61cb844163156956a1d8407> /usr/lib/libresolv.9.dylib
0x97a37000 - 0x97a5efff libcups.2.dylib ??? (???) <5d1a62b43edb3a07ee583c77181652aa> /usr/lib/libcups.2.dylib
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHI,
Now safari keeps giving me cannot open web page errors when i log in to sites like myspace or try to log into apple support?
From the Safari Menu Bar click Safari/Preferences then select the Security tab. Click: Show Cookies
Delete all MySpace and Apple cookies. Relaunch Safari and try accessing those sites again.
If you still have problems, open Keychain Access (Applications/Utilities) Select Passwords on the left.
Now delete your MySpace and AppleID keychains.
Relaunch Safari. Navigate to MySpace. Login with your user name and password. Click Yes when prompted. Same with Apple.
Also for Safari. Make sure Safari is not running in Rosetta. Right or control click the Safari icon in your Applications folder then click Get Info. In the Get Info window click the black disclosure triangle so it faces down. Where you see Open using Rosetta... make sure that is NOT selected.
Definitely try logging into another user account. See if you have problems with your apps there. If you do, then it's a system wide problem, not just your Home Folder.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure there is always a minimum of 10% to 15% free disk space at all times.*
*Considering you are experiencing these problems, make sure all your important files are backed up just in case.*
Carolyn -
Hi-
I have a 1st gen g5. Two days ago I downloaded the new software updates for Itunes and Quicktime. Since then I cant open Safari or Iphoto. A couple other applications now dont work either.
When I try to open safari or Iphoto I get the crash "submit to apple a bug report" message.
My system has power supply/logic board issues that I need to get repaired/ should be under the extended warranty. Could these be related?
Also- When I click preferences-about this mac- it does a restart. This thing is acting bizarre. Could I have a virus?"I don't know how to use the disk utility program or even understand what it does."
Save and/or quit your applications & doucuments
Go to Applications>Utilities Folder
Click Disk Utility
Click the Volumn (HD) that you want to check.
Click the Repair Disk Permissions button. (Don't worry about verifying)
At the bottom of window when the repairs have finished, you will see the “most important thing”:
Permission Repairs Complete
The previliges have been repaired or completed on the selected volumn.
Restart your computer.
**Same directions are also in the OS Mac Help Menu.**
==================
Repairing permissions from the Tiger DVD
Boot up from your Tiger Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
If Disk First aid is able to complete the repair now click on the "Repair permissions" button.
Once this process has been completed restart your computer.
See Knowlege Base Article:
http://docs.info.apple.com/article.html?artnum=25751 About Disk Utility's Repair Disk Permissions feature
TIP-You should Repair Permissions:
After installing and/or updating an OS (Operating System).
After installing software. -
Can anyone help with accessing itunes through imovie for background music? when pressing the music button, the music will not show for itunes and keeps asking to open itunes, even though its already open as an application?
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
-
My iPhone 5 opens in a Windows folder when I connect it with a USB. I cannot see it in iTunes to sync.
Hello DaynaFromCA,
The following article can help get your iPhone and iTunes working together once more.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
MP3 on desktop wont open in iTunes or add to library, has done so in past
I've been trying to add two MP3 files that are on my desktop with no luck. If I double click on them, iTunes opens but does not play the music, and the music is not in my library. I've tried adding them to the music folder or selecting "Add to library..." and choosing the file, but nothing seems to work. This used to work fine, I don't know what changed! Any suggestions?
Dave Sawyer wrote:
The headers on the problem tracks may be corrupted or nonstandard. This can happen with some MP3 conversion or import utilities, and iTunes is very picky about headers.
I noticed this problem occurring when certain third-party utilities (The Tagger, in my case) inadvertently change the actual file's Kind (Finder) from "MP3 Audio File" to no specific file type.
When the MP3 file's Kind is removed (Get Info to check), iTunes will not recognize it - whether by dragging to the library's window or File > Add to Library.
It usually takes a program like Switch to re-export the old mp3 to a new mp3 to reapply the "Kind" to the file's info.
Just an observation...
Steve -
HT201401 iphone wont open in itunes
Just installed snow leopard and now itunes wont recognize my iphone 4.
You'll probably need to remove and reinstall the Apple Mobile Device Service, as described here: http://support.apple.com/kb/ht1747. Note: you'll have to be running OS X 10.6.8 (or later) to install the current version of iTunes at step 12. If you aren't, and can't update to 10.6.8, go here to download iTunes 10..6.3 instead: http://support.apple.com/downloads/#itunes.
-
Itunes wont open, says Itunes has encountered a problem and needs to close.
When I click on my Itunes icon a big box pops up and says Itunes has encountered a problem and needs to close. Sorry for the inconvenience. And says tell microsoft about the problem, you know. And I've been trying to access the program for three days and it's doing the same thing, I got a trojan horse right before it started doing it, but I've gotten rid of it and scanned many times, it's gone. I also uninstalled and reinstalled both Itunes and quicktime but it still doesen't work, I really need ideas here..lol.
Please help me someone. I bought this Ipod 2 weeks ago for my daughters 18th and all we get is this stupid error message all the time. "Itunes have to close - error report etc etc." Have re-installed some many times I have lost count. Know very little about computers so need really simple instructions. I am really not impressed with this if any Apple technicans are reading this and want my money back!!!!
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