AudioServicesPlaySystemSound not woriking in [headphone & silent mode]

Hello.
I have some problem of AudioServicesPlaySystemSound function.
In condition of [HEADPHONE pluged in] AND [SILENT mode] ,
AudioServicesPlaySystemSound() does not work.
Is this normal status?
Do I have to use other method?
Thank you.
my situation :
   silent mode    headphone                situation
         OFF          REMOVE                    Sound OK
         ON            REMOVE         I can control like vibration
         OFF           PLUG-IN                    Sound OK
         ON             PLUG-IN                   Sound OFF

Ok, looks like I have solved my problem. After trying every thing up to a complete dump and reload back to factory new; I fixed the phone purely by accident.
I was getting a message that said something like – this accessory is not an iPhone compatible device. Would you like to start in airplane mode to reduce the risk of external interference?
I got that message even after restoring the phone and dumping all the data from the phone. So I was sure it was not a software thing. I loaded an iTunes song and tried to play it but the problem had not been resolved; Still no sound and no volume slider at the bottom of the screen.
I decided I was going to take the phone to the store for possible repair. Used a can of air and blew the dust out of the data/charge port on the bottom of the phone. As soon as I did that I noticed the volume bar appeared on the screen.
Every thing appears to be working normally now. I guess I had some foreign object in the port that was causing the phone to think an adapter was plugged in.
Moral of my story – blow the dust and pocket lint (in this case it was my wife’s phone so it was purse lint) out of the phone ever now and then.
Thanks for the suggestions.

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