Audit database corrupt

Hi all: This past weekend I moved our primary zcm server (11.3.1) over to new hardware. We use the internal sybase database. I did this via a Novell TID detailing the process of backing up and storing the database, zone and CA. This went well and ZCM is running on the new server.
But I cannot upgrade to the latest version (11.3.2). Looking at the loader-messages.log file shows a failure to connect to the audit.db. In ZCC the diagnostic screen shows the audit database as critical and with zero size. This certainly could be my problem, but I have no idea how to fix it. I have come across a few articles concerning MSSQL but nothing on the internal sybase database.
Suggestions? Thanks much, Chris.

It's dead Jim.

Similar Messages

  • Problem with upgrade due to no connection to audit database

    Hello everyone!
    Today after work I wanted to finally upgrade ZCM but run into some problems.
    We have three servers: Two primary servers and one database-server (OEM Sybase SQL Anywhere). All three are running on SLES 11.
    I want to upgrade our ZCM11.2.4MU1 to ZCM11.3a and then to 11.3.1.
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    Admin, password and database-name were unique. But I made the mistake to set the servername to the same as the zenworks-database. *sigh*
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    Database server not found
    Ensure that the name in the "Server name" field is spelled correctly, that the network options on the network tab are correct and that the database server has been started.
    [Sybase][ODBC Driver][SQL Anywhere]Database server not found
    SQLCODE=-100
    SQLSTATE=08001
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    Password=***
    Server=zenworks_audit_database_server
    DBN=zenworks_audit_database2
    LINKS=ShMem
    ENC=NONE
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    With that said, it is not possible to upgrade the first primary server because the setup routine is also not possible to connect to the Audit Server:
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    Specify the existing ZENworks database and database authentication information
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    The services sybase-asa and sybase-audit-asa are both running. I also restarted them a couple of times.
    zenworks_database.conf and zenworks_database_audit.conf look fine.
    Do you have any idea what I missed?
    Is the duplicate servername still somewhere existend and prevents the proper running?
    Thank you very much in advance for pointing me in any direction!

    novellchuck wrote:
    >
    > Hello everyone!
    >
    > Today after work I wanted to finally upgrade ZCM but run into some
    > problems.
    >
    > We have three servers: Two primary servers and one database-server
    > (OEM Sybase SQL Anywhere). All three are running on SLES 11.
    > I want to upgrade our ZCM11.2.4MU1 to ZCM11.3a and then to 11.3.1.
    >
    > I started by upgrading the Sybase database and running dbunload
    > according to the documentation.
    > Then I continued with "sh install.sh -c" and chose "Audit Database". I
    > selected the OEM Sybase SQL Anywhere with port 2639.
    >
    > Admin, password and database-name were unique. But I made the mistake
    > to set the servername to the same as the zenworks-database. sigh
    > The installation completed.
    > The sybase-asa and sybase-audit-asa services couldn't run at the same
    > time, therefore I rebooted the database-server and installed the audit
    > database again with a unique database-name.
    >
    > Before the upgrade I could start dbisql and connect without problems
    > to backup the database. Now I cannot connect anymore without using the
    > additional parameter: links=tcpip{host=IPorDNSName,port=2638}
    >
    > Connecting to the Audit Database via dbisql is not possible, with the
    > following message:
    >
    >
    > Code:
    > --------------------
    > Could not connect to the database.
    > Database server not found
    >
    > Ensure that the name in the "Server name" field is spelled
    > correctly, that the network options on the network tab are correct
    > and that the database server has been started. [Sybase][ODBC
    > Driver][SQL Anywhere]Database server not found SQLCODE=-100
    > SQLSTATE=08001
    > Connection parameters:
    > User=zenauditadmin
    > Password=***
    > Server=zenworks_audit_database_server
    > DBN=zenworks_audit_database2
    > LINKS=ShMem
    > ENC=NONE
    > links=tcpip{host=<ip>,port=2639}
    > --------------------
    >
    >
    > With that said, it is not possible to upgrade the first primary server
    > because the setup routine is also not possible to connect to the Audit
    > Server:
    >
    >
    > Code:
    > --------------------
    > We were unable to create a connection to the database. Please
    > check your connection information.
    >
    >
    > ************************************************** ********************
    > ******** Specify the existing ZENworks database and database
    > authentication information for an existing user with sufficient
    > permissions. --------------------
    >
    >
    > The services sybase-asa and sybase-audit-asa are both running. I also
    > restarted them a couple of times.
    > zenworks_database.conf and zenworks_database_audit.conf look fine.
    >
    > Do you have any idea what I missed?
    > Is the duplicate servername still somewhere existend and prevents the
    > proper running?
    >
    > Thank you very much in advance for pointing me in any direction!
    Oh boy... and no backup?
    Not sure how to get the sybase back working again... my first choice in
    such a case would be to make a contact to Novell, are you able to
    create an SR on this?
    Niels
    I have always liked... Cowabunga!
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    clicking on the star below.
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    제품 : ORACLE SERVER
    작성날짜 : 1999-02-19
    Audit 기능을 이용하여 Database 사용자를 확인하는 방법.
    ==================================================
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    Novell does not officially monitor these forums.
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    You're going to need to be more specific about what I am supposed to do because I'm very unfamiliar with computer lingo.  I don't know what an OEM is and I am unsure about these backup disks you are referring to.  The expertise on this forum is the only lifeline I have to fixing this Adobe issue so I really want to try my best here to get things resolved.  I've not heard of deleting caps.db and haven't heard of anything to do with medai.db files before.  I'm supposed to delete these instead of renaming caps?

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