Audit Issue in QA after system restore and client copy

Hi Experts,
We have an audit issue and need your advise on that.
Our QA system was audited and auditors were looking for the approval tickets on which a user was created. I found that several users that were not created in QA and do not even exist in QA have their change logs in QA showing that user was created.
I researched it and found the steps that Basis and DBA's do when creating a new QA client.
1. Basis export user master and authorizations using SAP_USER profile from the target QA environment.
2. Then DBA's restore the QA Environment from the Production Backup.
3. Basis import back the preserved User master and roles using SAP_USER profile.
But when reading about this profile, I came to understand that change documents ( USH* ) tables are not exported and imported back. So that is why we have change logs in our QA from Production system.
So my question is how to solve this issue, where Auditors look at the change documents in QA and ask for the documentation though in reality these change documents are coming from Production. Should we ask for DBA team to truncate USH tables or is there a client copy profile that saves the change logs that we can export and import back.

Hi,
as you know the USH* tables belong to delivery class L. The tables in this class are never copied during client copy but you don't do client copy. Idea of deleting records from L tables after backup restore does not sound good because you will loose all data. As a workaround you could backup content of tables with delivery class L, export users SAP_USER, restore production backup, import users and import backup for tables with delivery class L. There is around 5000 L tables in ECC. Another approach could be to restore production on different box and do proper client copy to QA system.
Cheers

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I have dloaded and reloaded firefox 7 b4 i had firefox 5 now after system restore and proxy setting changes an d default settings fire fox still will not open what am i doin wrong

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Can't activate after system restore and reinstall

I recently installed adobe acrobat pro on my laptop, everything was working perfectly until I faced another unrelated issue that meant I needed to perform a system restore to a point before I had installed adobe acrobat.
After the system restore obviously my registry had been rolled back quite a bit and so I needed to reinstall acrobat. After reinstallation (downloaded the installer from the acrobat site on my acrobat.com account and let it install the same as last time) when I launch acrobat I get an error that my acrobat subscription cannot be validated.
This is the only PC I have installed acrobat on so it doesn't seem to make sense, even if it considered this to be a new installation then it should at least activate as my second installation.
Any advice would be much appreciated.

I am not familiar with the limitations on the subscription set, but you may have to contact Adobe and explain the issue. It may be they have to reset your activation or whatever is done with the subscription. Typically when you start, you would be asked to provide your ID that you used to purchase Acrobat.

Data recovery after system restore and corrupt user account.

A few months ago I was in the middle of a school assignment and my HP laptop started acting strange. I would try to move an image and a copy of it would remain in its place. I couldn't delete the picture either, but I could "cut" the image. Well,
I ended up restarting the computer and when I logged on it logged me into a temporary account because my account failed to log on. Not knowing exactly what was going on or what to do we ended up doing a system restore like a dummy and restarted the computer.
Well, when I logged back in everything was gone, all my school stuff was gone. What do I do can I get these back without having to pay a lot of money to do so? I am a single mother of two and there is no way I can afford anything.

I'm assuming that, since this post is 2 years old, rachbutterfly81 has already moved on with her life. But, since this is the second time I've run into this problem, and this is the first time I've found a solution that worked, I thought I would add my two
cents. Of course I do agree that the original response was a little heavy for a mother of two, but it did work for me (with some slight variation that I will get to).
I definitely disagree with Mr. Malotte's statement that all her files were deleted by the system restore. She was obviously logged in under a temporary account, and so all her original files were fine and stored under the same location they always were.
There was no need for her to purchase additional software to "recover" her files when they were all there under her original account name. All she would have had to do to find her files (assuming she was running Windows Vista or 7) was to open her "C:" drive
and navigate to the "C:\Users\" directory and look for the folder with her account name.
Anyway, the first solution worked for me, BUT there is absolutely no reason to delete the original account folder as Magon suggests in step 3!
Simply rename it. Once you finish step 5 and delete the original registry key (I recommend backing it up by right clicking on the key and selecting export), there is no reason to reboot your machine. There are some additional steps to make
life a little easier though. I've added them to a modified version of the original:
1. If you know you have another administrative account you can use, go ahead and restart your PC to release the locks on your profile. If you don't have another account to use, you can create one by going to "Add or remove user accounts" in the control panel.
Select "Create a new account," name it whatever you want, check the Administrator box, and click "Create Account" (you may want to consider adding a password to this account as well). Now you can restart.
2. Log on with another administrative account
3. Rename your original profile to something different. For the sake of simplicity, we'll pretend it was called "myaccount." So, you would rename "C:\Users\myaccount" to "C:\Users\myaccount.original." It really doesn't matter what you name it, so long as it
is different than it was and you can still find it again.
4. Delete C:\Users\TEMP
5. Delete the registry key matching your SID from
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\ProfileList". Check the value "ProfileImagePath" to make sure you pick your own profile.
6. Log off and then log into your original account. Everything will still look messed up, like before, but it will not warn you that you are logged in under a temporary account.
7.While logged in, navigate to your user directory (not C:\Users\myaccount.original, but the current one you are logged in under, C:\Users\myaccount) and copy any files you see that say "ntuser" in them into your original profile directory (C:\Users\myaccount.original).
Most likely, you won't be able to see any, so you will need show hidden files. Hit
Alt on your keyboard, and you should see the menu bar appear. Select "Tools" and then "Folder Options". Select the "View" tab, and under "Hidden files and folders" check the option to "Show hidden files, folders, and drives." While you are
at it, uncheck the box next to "Hide protected operating system files."
8.Once you've copied the files over, go ahead and log out. You will need to log into your other administrative account once more.
9.Rename the new account (or delete it if you want), and rename your original account back to what it was (so "C\Users\myaccount.original" will be renamed to "C:\Users\myaccount").
10. Log out and now log in using your original account. Some things may not work as they originally did (for instance, I had to log into dropbox again and go through the setup process), but most things will. Most importantly, all your files should still
be there.

After system restore to back up have lost texts, photos and app data

Speakers not working on iphone all of a sudden and volume switches not working (just the volume comes up but no bars at the bottom). So did system restore and more problems.
After I did this restore (to my backup done today) to my iphone 4s, I now have no text messages on my phone, no photos and no data on my nike running app (6months of records of runs). Have searched through these forums and still stuck.
I think I'm going to have to take my iphone somewhere for the speaker issue, but have no idea where as optus sent it out to me directly via mai l(Adelaide, Australia).
In the meantime, I really want my texts, photos and app data back on my phone.
any help HUGELY appreciated..

thanks for your reply. I am trying the restore again now.
But no, I still have no sound, so it was all for naught. Its fine if I have headphones in, and fine if its in a dock or connected to bluetooth, the phone also rings and I can hear people on the phone: the only sound that doesnt work is music playing through the speaker, and video. Also when I press the volume up and down buttons, nothing works. I suspect there is something wrong with the docking connection as far as I can see from other peoples questions on here.
But the loss of texts and app data is just the icing on the cake

How to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

how to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

Hi,
You can reinstall them from Recovery Manager by clicking on Start=> All Programs.
If you have performed a complete HP Recovery using F11 then all the software should be there. If you have performed a minimized recovery then you can install applications from recovery manager...If none of these works then you'll need USB recovery..
Here are the links that will guide you through the process:
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Performing an HP System Recovery (Windows 7)
Order USB Recovery
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

License issue after System Restore

Hello All,
We are facing an issue while doing a system restore on Windows 2003 / MS SQL 2005 / SAP 4.7D EXT 110. We followed the System copy option using SAPInst to do our system restore. When SAPinst prompted for DB import we stopped the SAPINST Tool and started our DB restore using our backup tool. Once the DB restore was successfully done , we restarted SAPINST and tried to continue with the import. However in the POST DB load step it is giving us an error as below;
ERROR
MOS-01012 PROBLEM: 'C:\usr\sap\SID\SYS\exe\run/saplicense -R3Setup SID "S782KZCP" TRACE=2' returned with '-2' which is not a defined as a success code.
Creating file C:\Program Files\sapinst_instdir\R3E47X2\COPY\IMPORT\SYSTEM\ABAP\MSS\NUC\DB\saplicense.log.
Switched to user: sidadm.
Working directory changed to C:\Program Files\sapinst_instdir\R3E47X2\COPY\IMPORT\SYSTEM\ABAP\MSS\NUC\DB.
See 'C:\usr\sap\SID\SYS\exe\run/saplicense -R3Setup SID "6FJD2I4C" TRACE=2' output in 'C:\Program Files\sapinst_instdir\R3E47X2\COPY\IMPORT\SYSTEM\ABAP\MSS\NUC\DB\saplicense.log'.
ERROR
MOS-01012 PROBLEM: 'C:\usr\sap\SID\SYS\exe\run/saplicense -R3Setup SID "6FJD2I4C" TRACE=2' returned with '-2' which is not a defined as a success code.
We upgraded the kernel to the latest version and have implemented the environment variables [ MSSQL_SCHEMA ; MSSQL_DBNAME; DIR_LIBRARY ; SAPLOCALHOST ; DBMS_TYPE etc ] . However that has not helped.
The id that we have used for the installation is not the sidadm id but an administrator id.
The saplicense.log simply reads as below;
'Tue Apr 08 23:27:29 2014
MtxInit: 0 0 0'
When we do a sapilcense -show using the administrator id it gives us the below results;
C:\usr\sap\SP1\SYS\exe\run>saplicense -show
*** SAPLICENSE (Release 640) ERROR ***
    ERROR:   Connect to database failed
    DETAILS: DbSlConnect failed with return code 99
SQL-ERROR 0 (check DB manual for explanation)
So we logged in a separate session using sidadm and ran the same saplicense command. However we got the exact same output as above.
Then we ran a R3trans -d using the sidadm id and we got the below output;
This is R3trans version 6.13 (release 640 - 17.09.12 - 20:12:05 ).
2EETW169 no connect possible: "DBMS = MSSQL                            --- SERVER = 'HOSTNAME' DBNAME = 'SID'"
R3trans finished (0012).
The trans.log read as below;
4 ETW000 [dev trc     ,00000] OpenOledbConnection: line 23653. hr: 0x8000ffff Login failed for user 'DOMAIN\sidadm'.
4 ETW000                                                                           30451 0.038630
4 ETW000 [dev trc     ,00000] sloledb.cpp [OpenOledbConnection,line 23653]: Error/Message: (err 18456, sev 0), Login failed for user 'DOMAIN\sidadm'.
4 ETW000                                                                              37 0.038667
4 ETW000 [dev trc     ,00000] Procname: [OpenOledbConnection - no proc]             12 0.038679
4 ETW000 [dev trc     ,00000] sloledb.cpp [OpenOledbConnection,line 23653]: Error/Message: (err 0, sev 0), Invalid connection string attribute
4 ETW000                                                                             109 0.038788
4 ETW000 [dev trc     ,00000] Procname: [OpenOledbConnection - no proc]             14 0.038802
4 ETW000 [dev trc     ,00000] Using Provider SQLNCLI                              5268 0.044070
4 ETW000 [dev trc     ,00000] OpenOledbConnection: MARS property was set successfully.
4 ETW000                                                                             146 0.044216
4 ETW000 [dev trc     ,00000] OpenOledbConnection: line 23653. hr: 0x8000ffff Login failed for user 'DOMAIN\sidadm'.
4 ETW000                                                                            2978 0.047194
4 ETW000 [dev trc     ,00000] sloledb.cpp [OpenOledbConnection,line 23653]: Error/Message: (err 18456, sev 0), Login failed for user 'DOMAIN\sidadm'.
4 ETW000                                                                              49 0.047243
4 ETW000 [dev trc     ,00000] Procname: [OpenOledbConnection - no proc]             14 0.047257
4 ETW000 [dev trc     ,00000] sloledb.cpp [OpenOledbConnection,line 23653]: Error/Message: (err 0, sev 0), Invalid connection string attribute
Request you to kindly advise on how to resolve this issue. Is there an authentication mechanism ( similar to OPS$ in Oracle ) which is causing this issue in MSSQL.
Thanking you in advance,
Regards
Surajit

Hello Deepak and Matt,
Firstly Thank you for taking an interest in my issue.
@ Deepak - The SAP kernel is already at the highest level available i.e 640 Patch 414. I have also sseparately upgraded the dbsl , R3trans and tp executables.
Gentlemen , I am unable to find any option as ' SAP tools for MS SQL ' in SMP. Also the SAPINST that I am using does not have an option ' database copy completion'.
Please Note this SAPINST was downloaded from the Archive section of SMP as 640 Inst master is no longer generally available.
My system is ABAP only and Non Unicode.
Request your guidance on how to execute / download this particular tool or option for my system release.
Thanking you in advance,
Surajit.

Quicktime issues after system restore

After system restore we had to reinstall games which required quicktime. after which I reinstalled itunes, but it wouldn't install without completely uninstalling everything for quicktime. reinstalled updated quicktime and itunes, but now games aren't working. Uninstalled games and reinstalled it, but still getting macromedia projector error message. Suggestion is to reinstall quicktime. I feel like I am going in circles. Appreciate any suggestions

still getting macromedia projector error message.
What's the precise text of that error message, squirrel?

I can only print first 80 or so pages after I download firefox - if I do a system restore and uninstall firefox, the problem goes away... until I download firefox again and then I again can only print the first 80 or so pages - even if I am using IE!

This began when business increased in January and our print jobs got big (printing invoices off the internet). It can print any small job no problem but if it's over 80 or so pages, it will stop and show a spooling error. I have done system restores and uninstalled firefox and then Internet Explorer will print the big jobs UNTIL I REINSTALL FIREFOX. Then the problem resurfaces whether using firefox or IE!!! Why?! I don't care why - how do I fix it? All 13 other computers use firefox and that is how my staff is trained. I hate IE.

-> '''Is my Firefox problem a result of MALWARE ??'''
* Popups Not Blocked - http://kb.mozillazine.org/Popups_not_blocked
-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans.
* Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
* SuperAntispyware - http://www.superantispyware.com/
* Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
* Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
Check and tell if its working.

ITunes dead after System Restore

I can no longer launch iTunes, and this has nothing to do with spyware.
Sequence of Events:
1) Last Thursday, I purchased a new track from itms (Iggy Pop - Candy - it's good, check it out).
2) Upon trying to play the track, I was presented with the message that the computer was not authorized to play the track. Other songs I tried to play gave the same error. I had been perfectly content using iTunes 4.7. However, in order to play the tracks, I now needed to upgrade to the current version of iTunes. This was, imo, obnoxious, but I capitulated, and downloaded and installed v6.0.1.3. After installation, iTunes worked perfectly fine.
3) Thursday evening I shut the computer down for the evening. I didn't use the system again until Sunday evening. When I powered the machine up, Windows booted to a black screen. Safe mode worked properly, but 'normal'-mode would not light the display (this is a laptop). Not knowing what was wrong yet, I tried using System Restore to return the system to a slightly earlier state. The most recent checkpoint was just before installing the iTunes update, so that's where I restored to.
4) System Restore didn't fix the problem. That's when I discovered the switch on the laptop that senses whether or not the lid is closed was broken, and it was telling Windows the lid was closed, resulting in the darkened screen. (I've removed the switch while I wait for the replacement plastic piece I need, so that's no longer an issue.)
5) System Restore did not have the option to undo the previous System Restore.
6) I then re-installed iTunes 6.0.1.3. Each time I try to launch iTunes, I see the standard MS "Do you want to send the error info to Microsoft?" message box, and iTunes won't start.
To try and repair the problem, I've tried uninstalling iTunes and Quicktime repeatedly. I've tried System Restore, and then a reinstall, several times. I've been a Computer Tech since '94, and routinely remove spyware problems from people's computers in a professional capacity. I am certain my iTunes problem is not malware-related. However, just to cover all bases I went ahead and followed the Apple doc referenced repeatedly in these forums involving MSCONFIG to ensure my iTunes problem wasn't related to some startup issue. I've taken the iTunes folder, with the library.itl and .xml files, and moved it to the desktop prior to reinstalling iTunes. I've uninstalled, and then deleted the Program Files\iTunes and Program Files\iPod directories prior to reinstallation. I've disabled my antivirus during the install.
No matter what I've tried, iTunes will no longer start.
Anybody have any ideas what I can try next to revive iTunes on my PC. I very much don't want to lose my existing playlists, album art, and music files (especially the approx. $130 of purchased music), obviously.
Thanks,
Steve
System:
Inspiron 8500
Windows XP Pro, SP2
Grisoft AVG Free Edition antivirus.

well done, NoahsMyBro!
hmmmm. some thoughts (speculation warning) on what might have gone wrong with the QT. a system restore "over top" of a fresh itunes install will strip out some installation registry entries from both QT and itunes. (under those circumstances, itunes won't launch, spitting out a "some of the required files ..." error message.)
under those circumstances, i usually recommend uninstall QT and itunes prior to the reinstall. (of course, you had other more pressing things to worry about at the time ...) i've been doing that because the QT component of the itunes installer bundle can be a little more delicate than the itunes component when it comes to installing "over top" of existing program files and folders. i think it's partly to do with the fact that it's the second install in the chained install (more can go wrong with it). so the QT may have been compromised on the reinstall, even though the itunes part of the install went through fine.
you don't tend to get the same QT install problems on a standalone QT install (again, speculation, but it seems plausible) because it's not the second install in a chain.
love, b

ITunes not opening after system restore

I was having issues with opening iTunes after I upgraded to the latest version. So I did a system restore and now when I try to open it, I get a pop-up that says "The file "iTunes LIbrary.itl" cannot be read because it was created by a newer version of iTunes." What does this mean and how can I fix it?

If you have an HP, you need to goto Hp.com and download a patch for your model of PC, alot of there PCs have issues with iTUnes after using there software to do a restore. If you have another brand, check there site.
You can also try uninstalling iTunes AND quicktime, disabling antivirus and downloading/installing the latest iTunes from apple.com

I have uploaded an old itunes library by mistake - any way that I can go back to my previous library. Unable to do a system restore and I don't know where to find an up to date music/playlist file.

I have uploaded an old itunes library by mistake - any way that I can go back to my previous library. Unable to do a system restore and I don't know where to find an up to date music/playlist file. I was originally trying to recover a playlist that vanished after I had updated one of the ipads, did an online search, followed the instructions only to discover that I had loaded an itunes library from 2 years ago. Stupidly I thought that it had updated itself and didn't realise I had to do it. Any he

See Empty/corrupt iTunes library after upgrade/crash. Hopefully you have a more recent library file that you can restore.
tt2

Missing Apps after System restore

Yesterday I did a System Restore on my iPhone 3Gs and now all of my Apps are missing. After this I tried to do a Restore from backup again but I still have the same problem.
I don't have Sync Apps ticked in iTunes as if I do it will sync all apps and there is a mix of iPad and iPhone apps there. For some Apps there are separate iPad and iPhone versions and I'm not sure if this will cause any problems.
Is there a way to have the apps restored to the same folders they were in before? I know I can sync selected apps from iTunes but I spent a lot of time organising all of my apps into folders and I'm hoping to avoid having to do that again. When I tick "Sync Apps" but before actually going ahead iTunes shows 10 screens of Apps and none are in folders as they were before.
I thought that doing a restore from a backup that I did just before the restore would have restored the phone exactly as I had it before.
Thanks for any advice you can offer.

No iTunes content including 3rd party apps are included with your iPhone's backup. If you don't have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes along with the apps selected below that you want available on your iPhone - which can be placed in folders with iTunes followed by a sync, iTunes does not know which apps you had installed on your iPhone. With Sync Apps selected along with the apps in your chosen folders, when restoring your iPhone with iTunes from your iPhone's backup, your iPhone will be restored in this regard. After restoring as a new iPhone or from the backup, this must be followed by a sync to re-transfer your selected iTunes content including 3rd party apps to your iPhone. What is selected under the Apps tab for your iPhone sync preferences will be pre-selected prior to the initial sync with iTunes after the restore, and the apps will be transferred back to the same folders as before. Your mistake in this process was not having Sync Apps selected under the Apps tab. With this selected, after downloading an app direct with your iPhone the app will be copied to your iTunes library automatically the first time you sync your iPhone with iTunes after doing so.
If there is an iPad only app that you select to be transferred to your iPhone, a warning message will be provided with the following sync indicating the app cannot be installed on your iPhone. You can create your app folders with iTunes followed by a sync.

After system restore i reinstalled firefox, how to get back bookmarks etc with old firefox data?

After system restore the only thing i have is old firefox data on desktop if all bookmarks, passwords are recovered it will be great help.
P.S
i reinstall firefox from drive other than c ,that was in downloaded form.
Thanks

The "Old Firefox Data" folder on the desktop has been created as the consequence of resetting Firefox.
Doing a Session Restore may have reverted the profiles.ini file to a previous version that hasn't registered the new profile folder that a reset had created, so you may need to check for this.
* C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
If you have a profile folder that is more recent than the "Old Firefox Data" on the desktop then you can use edit the profiles.ini file and change the path of the currently default profile to the name of the profile folder as you find in Document and Settings.
*http://kb.mozillazine.org/Recovering_a_missing_profile
*http://kb.mozillazine.org/Profile_folder_-_Firefox
It is always best to be cautious with using System Restore as this can cause some file to be replaced with older copies, i.e. your Firefox installation and profile folder can get inconsistent and you may have to reinstall Firefox as well.

After system restore ,we are not able to activate the windows,while login to systems getting an error 0x800700B7

after system restore ,we are not able to activate the windows, while login to systems getting an error 0x800700B7
Cont-8096688758

hi Jain,
you may need to check the transfer structures,
right click infosource and 'change', click 'comm.structure'/expand,
click 'transfer', move the 0BASE_UOM from left to right side,
or if you wont use the comm structure anymore, you can right click infosource and 'delete comm structure'
hope this helps.

Audit Issue in QA after system restore and client copy

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