Australian iphone mobile data not working in France

I bought an Iphone 5 and my husband an Iphone 4 in Australia a few years ago. We are staying in France for several months so just ordered a local SIM from a popular company which includes 3g and 4g mobile data. We have activated the SIM but the phone is only picking up 'E' which is too slow to do anything. It is not picking up 3g or 4g despite this being turned on in the settings. The wifi in our home is working well with the phones.
Are Australian iphones compatible with the French network or do we need to get new phones? Is there anything we can do in the settings to fix this problems?
Grateful for any advice or suggestions.

Hi ,
Thanks for joining the Community.
You should not have to change your APN settings if you were able to connect previously.
What happens when you try to connect? Could it be a local signal issue? Are you able to call/text?
Thanks
James

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