Auth. Object for follow up transactions in CRM

Hello experts,
I have created a few roles in CRM as i had to segregate the users' access to transactions as per their departments (Org. Units). The users are working on EP7 and everything is working fine except that they are <b>not able to create FOLLOW UP transactions</b>
The standard sales representative role is working perfect,  Please help & let me know if there is any authorization object required which iam missing..i've tried everything.
thnx,
Jacob

any replies plzz iam in urgent need of a solution ??
thnx
Jacob.

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