Authenticating Proxy problem? Can't download TV show, view account

I'm using iTunes 8.0.1 (12) on OS X 10.5.5 on a 1GHz mini. This evening I am unable to download a TV show for which I have a season pass, nor can I view my account information. Requests like "CONNECT p8-buy.itunes.apple.com:443 HTTP/1.1" clearly get to my proxy, which sends a "HTTP/1.0 407 Proxy Authentication Required" response, which iTunes is ignoring.
Now, here's the crazy bit. When I quit iTunes and reload it and head into the store, it requests my proxy credentials, which I give it. I can move around in the shop, I even started watching a free video podcast. But the show and the account are non-functional.
Anybody else seeing this? Anybody else using iTunes through a proxy that requires authentication and not seeing this? Any general suggestions?
Thanks.

Been playing with this more, it's still unresolved.
I also tried adding my proxy username and password into the Network -> Advanced -> Proxies page manually, and permitting iTunes to always be permitted to use the credentials. Doesn't help.
I've tried to follow the requests. After hitting the "Sign In" button, here's a summary of the requests. The leading + or - sign indicates whether the request included proxy authentication information. Every request that included proxy authentication information succeeded.
+ GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/triSplash?viewName=38framer &omni-lname=Genre-US-Main+Main-38%21%23SplashRow&omni-linkme=true&backColor=6884 ab&groupingId=38&nextState=2-3-
3-3 HTTP/1.1
- GET http://a1.phobos.apple.com/us/r30/Features/36/ab/83/dj.mywuhbkd.jpg HTTP/1.1
+ GET http://a1.phobos.apple.com/us/r30/Features/36/ab/83/dj.mywuhbkd.jpg HTTP/1.1
- CONNECT buy.itunes.apple.com:443 HTTP/1.1
+ CONNECT buy.itunes.apple.com:443 HTTP/1.1
- CONNECT p2-buy.itunes.apple.com:443 HTTP/1.1
+ CONNECT buy.itunes.apple.com:443 HTTP/1.1
- CONNECT p2-buy.itunes.apple.com:443 HTTP/1.1
+ CONNECT buy.itunes.apple.com:443 HTTP/1.1
- CONNECT p2-buy.itunes.apple.com:443 HTTP/1.1
+ CONNECT buy.itunes.apple.com:443 HTTP/1.1
- GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/triSplash?viewName=38framec &omni-lname=Genre-US-Main+Main-38%21%23SplashRow&omni-linkme=true&backColor=6884 ab&groupingId=38&nextState=1-3-0-3 HTTP/1.1
+ GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/triSplash?viewName=38framec &omni-lname=Genre-US-Main+Main-38%21%23SplashRow&omni-linkme=true&backColor=6884 ab&groupingId=38&nextState=1-3-0-3 HTTP/1.1
- CONNECT p2-buy.itunes.apple.com:443 HTTP/1.1
+ CONNECT buy.itunes.apple.com:443 HTTP/1.1
- CONNECT p4-buy.itunes.apple.com:443 HTTP/1.1
- GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/triSplash?viewName=38framel &omni-lname=Genre-US-Main+Main-38%21%23SplashRow&omni-linkme=true&backColor=6884 ab&groupingId=38&nextState=0-0-0-3 HTTP/1.1
+ GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/triSplash?viewName=38framel &omni-lname=Genre-US-Main+Main-38%21%23SplashRow&omni-linkme=true&backColor=6884 ab&groupingId=38&nextState=0-0-0-3 HTTP/1.1
The only striking thing about this is that the first attempt when using the CONNECT method is that the first request is to a hostname like p2-buy.itunes.apple.com, followed by a request to the more generic hostname buy.itunes.apple.com. But after attempting to get to p4-buy.itunes.apple.com without including authentication information, no further queries are made.
Help?

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