Authenticating with a Time Machine backup shared from Server
Hi everyone. I'm in a real tight spot here, so I'll be greatfull for any help you can give...
Last night I was going to attempt to partition for a BootCamp install, when the Yosemite install on my Mid 2010 MBP decided to report inconsistently on the amount of free space left on the system drive (Finder said one thing, Disk Utility another). Because of this, I it didn't matter how much space I freed up by deleting stuff, Disk Utility didn't recognize the new free space, so I couldn't create a large enough partition blah blah. Anyways, I couldn't repair permissions while booted in to the OS...oh dear. Reboot in to the Recovery partition and attempted to repair permissions from there, but that failed and advised me to format and reinstall. So that's what I tried to do.
I've got a Mid 2012 Mac Mini setup as a Server, with an external USB HDD configured as a Time Machine backup disk, which is shared over my network. Having formatted my MBP, I had no local Recovery partition left, so I booted in to the Internet Recovery mode. Restore From a Time Machine Backup couldn't see my shared Time Machine drive. Pretty odd. So I re-installed Yosemite, booted in to the fresh local Recovery partition and tried again. This time it could see my Time Machine backup drive. Great! Only problem is, when I highlight the drive and click Continue, it asks me to authenticate with the server and pre-populates the Username field with "root". Trouble is, the root user on my server was not enabled. Weird. So I tried the credentials of my administrator account on the Server. Failed. tried several other sets of credentials. Failed. Logged on to the server, enabled root user, set a password, rebooted the MBP and tried the new root user credentials for the enabled root user account on the server. Failed.
So my question is, ***?! Any ideas?
FYI, I did also try simply connecting the external disk that host my Time Machine backups, directly to the MBP but, of course, it couldn't see it. Probably because the folder structure is different to what the OS expects for a local disk, since it's configured as a share (/Shared Item/Time Machine Backups or what ever). I'm reluctant to go down the route of mucking about with the backup drive at this point, hence why I've come here.
Yea, I've opened it up to everyone and ensured it's shared over SMB and AFP. Opened up to the world! Well, locally at least.
I've had another stab at it tonight. I'm not sure if it is an authentication issue after all, because if I just type in gibberish credentials, the dialogue box shakes to signify that those credentials have been disallowed. However, if I type a know set of credentials in for the server (in this case the servers admin credentials) then I get the following message...
"There was a problem connecting to the server "server-name.local.". Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator"
FYI, I have committed my actually server name and replaced it with "server-name.local" is for illustrative purposes.
I checked that I could ping server-name.local from Terminal while booted in to the Recovery partition, over both Wi-Fi and Ethernet, which I can, without dropped packets. This is really starting to worry me now.
Any idea what I can restructure the folder structure on the backup drive, such that it will be visible to the Mac over USB? I'm weary of trying this method, as I really don't want to stuff my backup up and I don't have a an additional, sufficiently large enough, external disk to make a backup of the backup. Running out of options :-/
PLEASE HELP!
Similar Messages
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Authenticating with a Time Machine backup shared by Server
Hi everyone. I'm in a real tight spot here, so I'll be greatfull for any help you can give...
Last night I was going to attempt to partition for a BootCamp install, when the Yosemite install on my Mid 2010 MBP decided to report inconsistently on the amount of free space left on the system drive (Finder said one thing, Disk Utility another). Because of this, I it didn't matter how much space I freed up by deleting stuff, Disk Utility didn't recognize the new free space, so I couldn't create a large enough partition blah blah. Anyways, I couldn't repair permissions while booted in to the OS...oh dear. Reboot in to the Recovery partition and attempted to repair permissions from there, but that failed and advised me to format and reinstall. So that's what I tried to do.
I've got a Mid 2012 Mac Mini setup as a Server, with an external USB HDD configured as a Time Machine backup disk, which is shared over my network. Having formatted my MBP, I had no local Recovery partition left, so I booted in to the Internet Recovery mode. Restore From a Time Machine Backup couldn't see my shared Time Machine drive. Pretty odd. So I re-installed Yosemite, booted in to the fresh local Recovery partition and tried again. This time it could see my Time Machine backup drive. Great! Only problem is, when I highlight the drive and click Continue, it asks me to authenticate with the server and pre-populates the Username field with "root". Trouble is, the root user on my server was not enabled. Weird. So I tried the credentials of my administrator account on the Server. Failed. tried several other sets of credentials. Failed. Logged on to the server, enabled root user, set a password, rebooted the MBP and tried the new root user credentials for the enabled root user account on the server. Failed.
So my question is, ***?! Any ideas?
FYI, I did also try simply connecting the external disk that host my Time Machine backups, directly to the MBP but, of course, it couldn't see it. Probably because the folder structure is different to what the OS expects for a local disk, since it's configured as a share (/Shared Item/Time Machine Backups or what ever). I'm reluctant to go down the route of mucking about with the backup drive at this point, hence why I've come here.Yea, I've opened it up to everyone and ensured it's shared over SMB and AFP. Opened up to the world! Well, locally at least.
I've had another stab at it tonight. I'm not sure if it is an authentication issue after all, because if I just type in gibberish credentials, the dialogue box shakes to signify that those credentials have been disallowed. However, if I type a know set of credentials in for the server (in this case the servers admin credentials) then I get the following message...
"There was a problem connecting to the server "server-name.local.". Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator"
FYI, I have committed my actually server name and replaced it with "server-name.local" is for illustrative purposes.
I checked that I could ping server-name.local from Terminal while booted in to the Recovery partition, over both Wi-Fi and Ethernet, which I can, without dropped packets. This is really starting to worry me now.
Any idea what I can restructure the folder structure on the backup drive, such that it will be visible to the Mac over USB? I'm weary of trying this method, as I really don't want to stuff my backup up and I don't have a an additional, sufficiently large enough, external disk to make a backup of the backup. Running out of options :-/
PLEASE HELP! -
Tech department updated my computer to Lion and wiped it clean. I'm trying to restore my documents/photos/etc from a Snow Leopard time machine backup. When trying to use Migration Manager, when it asks for me to "Select my system," my hard drive with the time machine backup doesn't appear.
See Pondini's TM FAQs for starters.
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I accidentally deleted my media files from iTunes and Trash when I was trying to move the files to an external hard drive. Is there a way to restore the media files from a Time Machine backup or from iTunes Match? What are the steps to do this?
If you have been backing up on Timemachine.
All you need to do is enter time machine... Then the rest is obvious.
Find the iTunes folder and hit 'Restor'.
If not the only way to get all your iTunes music back is to enter iTunes Store.
On the right hand side you should see 'Purchased'.
Click 'purchased' and there you have it. -
HT201250 if my drive with my time machine backup becomes corrupt, what is a good tool to recover it?
if my drive with my time machine backup becomes corrupt, what is a good tool to recover it?
Data recovery efforts explained
Most commonly used backup methods explained -
Privilege problem with old Time Machine backup
There are all kinds of posts about privilage problems, but I can't find my answer. I did a clean install of Snow Leopard, and now I want to only drag my iTunes library and iPad backup files from my time machine backup onto the computer. I can access all the files on the backup drive, including MobileSync and my iTunes folder, but when I try to pull them off the drive I get the terrible message "The operation can’t be completed because you don’t have permission to access “MobileSync”." The sharing & permissions for the folder say "read & write" for my user, and the "Locked" box isn't checked in the Get Info window. When I click on the settings gear in the Sharing & Permissions window, the "Make me the owner" option is grayed out even after I unlock the options. I tried resolution for issue 1 here. And I also tried those terminal commands to no avail. When I access Time Machine from the dock, all the backups prior to my reinstall are listed, but I can't access them. Anyone have any other ideas? This is extremely frustrating. Note: I am able to copy over files from the backups created after I reinstalled Snow Leopard.
sudo chflags 0 /Volumes/Volumename
sudo chown 0:80 /Volumes/Volumename
sudo chmod 775 /Volumes/Volumename
sudo chmod -N /Volumes/VolumenameI personally think that Time Machine is a magical process run by unicorns.
I just moved from a MacBook Pro to a brand spanking new iMac 27". My iPad just does everything that I need a laptop to do, and an iMac is so much more powerful than a MBP.
Anyways, I setup my new iMac with the MBP Time Machine backup, as I usually do with new Macs. As I was going to sell my MBP, I was just going to use my 3TB Time Machine drive on my new iMac, thinking that I'd lose 9 months of backups, as I usually do with a new Mac. Except, apparently with Mountain Lion, the unicorns and wizards have decided that the old Time Machine backups are now transferred to the new iMac. So, even though my iMac is only 15 days old, it shows 9 months of backups. Which was a lifesaver, because an important photo got corrupted in the restore process, and I found it in the Wayback Machine.
Cool stuff. -
THE SHORTER STORY
My goal is to successfully use my existing Time Capsule (TC) with a new and more powerful wireless router. I need a new and more powerful wireless router in order to reach a distant Denon a/v receiver that is physically located in a master bedroom some 50 feet away from my modem. I need to provide this Denon a/v receiver with an Internet connection so that it can obtain its firmware updates and I need to connect this Denon a/v receiver to my network in order to use its AirPlay feature. I believe l still need the TC's Network Attached Storage (NAS) features because I am not sure if the new wireless router will provide me with the NAS like features / capabilities I need to share files between my two Apple laptops with OS X 10.8.2. And I know that I absolutely need my TC's seamless integration with Apple's Time Machine (TM) application in order to continue to make effortless backups of my two Apple laptops. To my knowledge nothing works with TM like Apple's TC. I also need the hard disk storage space built into the TC.
I cannot use a long wired Ethernet cable connection in this apartment and I cannot use power-line adapters. I have read that wireless range extenders and repeaters are difficult to successfully set-up and that they will reduce data speeds, especially so when incorrectly set-up. I cannot relocate my modem and/or primary base station wireless router.
In short, I want to use my TC with my new and more powerful wireless router. I need to stop using the TC to connect to the modem. However, I still need the TC for seamless TM backups. I also need to use the TC's built in hard drive for storage. And I may still need the TC's NAS capabilities to share files wirelessly between laptops because I am assuming the new wireless router will not provide NAS capabilities for OS X 10.8.2 (products like this/non-Apple products rarely seem to work with OS X 10.8.2/Macs to provide NAS features and capabilities). Finally, I want to continue to use my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also want to continue to use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Can someone please advise on how to set-up my new Asus wireless router with my existing TC in such a way to accomplish all of this?
What is the best configuration or set-up to accomplish my above goals?
Thank you in advance for your assistance!!!
THE FULL STORY
I live in an apartment building where my existing Time Capsule (TC) is located in my living room and serves many purposes. Specially, my TC is at least all of the following:
(1) Wi-Fi router connected to Comcast Internet service via Motorola SB6121 cable modem - currently the TC is the Wi-Fi base station that connects to the modem and has the gateway address to the Internet. The TC now provides the DHCP service for the Wi-Fi network.
(2) Wireless router providing Internet and Wi-Fi network access to several Wi-Fi clients - two Apple laptop computers, an iPod touch, an iPad and an iPhone all connect wirelessly to the Internet via the TC.
(3) Wired Ethernet router providing Internet and Wi-Fi network access to three different devices - a Panasonic TV, LG Blu-Ray player and an Apple TV each use one of the three LAN ports on the back of the TC to gain access to the Internet.
(4) Primary base station in my attempt to extend my wireless network to a distant (located far away) Denon a/v receiver requiring a wired Ethernet connection - In addition to the TC, which is my primary base station, I am also using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. I cannot use a wired Ethernet connection to continuously travel from the living room to the master bedroom. The distance is too great as I cannot effectively hide the Ethernet cable in this apartment.
(5) Time Machine (TM) backup facilitator - I use my TC to wirelessly back-up two Apple laptops using Apple's Time Machine (TM) application. However, I ran out of storage space on my TC and therefore added external storage to it. Specifically, I added an external hard drive to my TC via the USB port on the back of the TC. I now use this added external hard drive connected to the TC via USB as the destination storage drive for my TM back-ups. I have partitioned the added external hard drive, and each of the several partitions all have enough storage space (e.g., each of the two partitions used by TM are sized at three times the hard drive space of each laptop, etc.). Everything works flawlessly.
(6) Network Attached Storage (NAS) - In addition to using the TC's Network Attached Storage (NAS) capabilities to wirelessly back-up two Apple laptops via TM, I also store other additional files on both (A) the hard drive built into the TC and (B) the additional external hard drive connected to the TC via USB (there are additional separate partitions on this drive for these other additional and non-TM backup files).
I use the TC's NAS feature with my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Again, everything works wirelessly and flawlessly. (Note: the Apple TV is connected to the network via Ethernet and a LAN port on the back of the TC).
The issue I am having is when I try to listen to music via Apple's AirPlay in the master bedroom. This master bedroom is located at a distance of two rooms away from the TC's current location in the living room, which is a distance of about 50 feet. This apartment has a long rectangular floor plan where each room is connected to the next in a straight line. In order to use AirPlay in the master bedroom I am using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. This additional base station connects wirelessly to the WiFi network provided by my TC and then gives my Denon receiver the wired Ethernet connection it needs to use AirPlay. I have tried moving my iTunes music directly onto my laptop's hard drive, and then I used AirPlay on this same laptop to connect to the Denon receiver. I always get a successful connection and the song plays, but the problem is that the connection inevitably drops.
I live in an apartment building and all of the many wireless routers in this building create a great deal of WiFi interference on both the 2.4 GHz and 5GHz bands. I have tried connecting the Netgear product to each the 2.4 and 5 GHz bands, but neither band can successfully maintain a wireless connection between the TC and the Netgear product. I also attempted to maintain a wireless connection to an iPod touch using the 2.4 GHz band and AirPlay on this iPod touch to play music on the Denon receiver. Again, I was able to establish a connection and successfully play music, but after a few minutes the connection dropped and the music stopped playing. I therefore have concluded that I have a poor wireless connection in the master bedroom. I can establish a connection, but it is intermittent with frequent drops. I have verified this with both laptops by working in the master bedroom for an entire day on both laptops. The Internet connection in this master bedroom proved to drop out frequently - about once an hour with the laptops. The wireless connection and the frequency of its dropout are far worse with the iPod touch and an iPhone.
I cannot relocate the TC. Also, this is an apartment and I therefore cannot extend the range of my network with Ethernet cable (I cannot drill through walls/ceilings, etc.). It is an old building with antiquated wiring and power-line adapters are not likely to function properly, nor can I spare the direct power outlet required with a power-line adapter. I simply need every outlet I can get and cannot afford to block any direct outlet.
My solution is to use a more powerful wireless router. I found the ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router which will likely provide a better connection to my wireless Internet in the master bedroom than the TC. The 802.11ac band of this Asus wireless router is totally useless to me, but based on what I have read I believe this router will provide a stronger connection at greater distances then my TC. And I will be ready for 802.11ac when it becomes more widely available.
However, I still need to maintain the TC's ability to work seamlessly with TM to backup my two laptops. Also, I doubt the new Asus router will provide OS X 10.8.2 with NAS like features and capabilities. Therefore, I still would like to use the TC's NAS capabilities to share files on my network wirelessly assuming the Asus wireless router fails to provide this feature. I need a new and more powerful wireless router, but I need to maintain the TC's NAS features and seamless integration with TM. Finally, I want to continue to use my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also want to continue to use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Can someone advise on how to set-up my existing TC with this new Asus wireless router in such a way to accomplish all of this?
Modem
Motorola SB6121 SURFboard DOCSIS 3.0 Cable Modem
Existing Wireless Router and Primary Wi-Fi Base Station - Apple Time Capsule
Apple Time Capsule MC343LL/A 1TB Sim DualBand (purchased June 2010, likely the Winter 2009 Model)
Desired New Wireless Router and Primary Wi-Fi Base Station - Non-Apple Asus
ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router
Extended Wi-Fi Base Station - Provides an Ethernet Connection to a Denon A/V Receiver Two Rooms Away from the Modem
Netgear Universal Dual Band Wireless Internet Adapter for TV & Blu-Ray (WNCE3001)
Addition External Hard Drive Attached to the Existing Apple Time Capsule via USB
WD My Book Studio 4TB Mac External Hard Drive Storage USB 3.0
Existing Laptops on the Wireless Network Requiring Time Machine Backups
MacBook Air (11-inch, Mid 2012) OS X 10.8.2
MacBook Pro (13-inch Mid 2010) OS X 10.8.2
Other Existing Apple Products (Clients) on the Wireless Network
iPod Touch (second generation) is model A1288.
iPad (1st generation)
Apple TV (3rd generation) - Quantity two (2)Thanks Bob Timmons.
In regards to a Plan B, I hear ya brother. I am already on what feels like Plan Z. Getting WiFi to a far off room in an apartment building crowded with WiFi routers is a major pain.
I am basing my thoughts on the potential of a new and more powerful router reaching the far off master bedroom based on positive reviews on cnet.com, pcmag.com and pcworld.com. All 3 of these web sites have reviewed the Asus RT-AC66U 802.11AC wireless router as well as its virtual twin cousin 802.11n router. What impressed me is that all 3 sites rated this router #1 overall in terms of both range and speed (in both the 802.11n and 802.11AC flavors). They tested the router in real world scenarios where the router needed to compete with a lot of other wireless routers. One of the sites even buried this Asus router in a media room with thick walls and inside a media cabinet. This Asus router should be able to serve my 2.4 GHz band wireless clients (iPod Touch and iPhone 4) with a 2.4GHz Wireless-N band offering some 50 feet of dependable range and a 60 Mbps throughput at that range. I am hoping that works, but it's borderline for my master bedroom. My 5 GHz wireless clients (laptops) will enjoy a 5GHz Wireless-N band offering 150 feet of range and a 200 Mbps throughput at that range. I have no idea what most of that stuff means, but I did also read that Asus could reach 300 feet and I got really excited. My mileage may vary of course and I'm sure I'm making some mistakes in my interpretation of their data. However, my Winter 2009 Time Capsule was rated by cnet.com to deliver real world performance of less than that, and 802.11AC may or may not be useful to me someday. But when this Asus arrives and provides anything other than an excellent and consistent wireless signal without drops in the master bedroom it's going right back!
Your solution sounds great, but I have some questions. I'm using OS X 10.8.2 and Airport Utility (version 6.1 610.31) and on its third tab labeled "Wireless" the top option enables you to set "Network Mode" to either:
Create a wireless network
Extend a wireless network
Off
Given your advice to "Turn off the wireless on the TC," should I set Network Mode to Off? Sorry, I'm clueless in regards to how to turn off the wireless on the TC any other way. Can you provide specific steps on how to turn off the wireless on the TC? If what I wrote is correct then what should the rest of this Wireless tab look like, or perhaps it is irrelevant when wireless is off?
Next, what do you mean by "Configure the TC in Bridge Mode?" Under Airports Utility's fourth tab labeled "Network" the top option "Router Mode" allows for either:
DHCP and Nat
DHCP Only
Off (Bridge Mode)
Is your advice to Configure the TC in Bridge Mode as simple as setting Router Mode to Off (Bridge Mode)? If yes, then what should the rest of this "Network" tab look like? Anything else involved in configuring the TC in Bridge Mode or is it really as simple as setting the Router Mode to "Off (Bridge Mode)"?
How about the other tabs in Airport Utility, can they all stay as is assuming I use the same network name and password for the new Asus wireless router? Or do I need to make any other changes to the TC via Airport Utility?
Finally, in regards to your Plan B suggestion. I agree. But do you have a Plan B for me? I would greatly appreciate any alternative you could provide. Specifically, if you needed a TC's Internet connection to reach a far off corner of your home how would you do it? In the master bedroom I need both a wired Ethernet connection for the Denon a/v receiver and wireless Internet connection for the iPhone and iPod Touch.
Power-Line Adapters - High Cost, Blocks at Least One Wall Outlet and Does Not Solve the Wireless Need
I actually like exactly one power-line adapter, which is the D-Link DHP-540 PowerLine AV 500 4-Port Gigabit Switch. This D-Link power-line adapter plugs into your wall outlet with a normal sized plug (regular standard power cord much like any other electronic device) instead of all of the other recommended power-line adapters that not only use at least one wall outlet but also often block the second outlet. You cannot use a power strip with a power-line adapter which is very impractical for me. And everything about my home is strange and upside down. The wiring here is a disaster and I don't have faith in its ability to carry Internet access from the living room to the master bedroom. And this D-Link power-line adapter costs $90 each and I need at least two to make the connection to the Denon A/V receiver. So, $180 on this solution and I still don't have a dependable drop free wireless connection in the master bedroom. The Denon might get its Ethernet Internet connection from the power-line adapter, but if I want to use an iPhone 4 or iPod Touch to stream AirPlay music to the Denon wirelessly (Pandora/iTunes, etc.) from the master bedroom the wireless connection will not be stable in there and I've already spent $190 on just the two power-line adapters needed.
Extenders / Repeaters / Wirelessly Extending the Wireless Network
I have also read great things about the Amped Wireless High Power Wireless-N 600mW Gigabit Dual Band Range Extender (Repeater) SR20000G and the My Net Wi-Fi Range Extender. The former is very powerful and the latter is easier to install. Both cost about $150 ish so similar to a new Asus router. However, everything I read about Range Extenders points to them not being very effective for a far off corner of your house wherein it's apparently hard to place the range extender in the sweet spot where it both gets a strong enough signal to actually effectively extend the wireless signal and otherwise does not reduce network throughput speeds to unacceptable speeds.
Creating a Roaming Network By Hard Wiring with Ethernet Cable - Wife Would Say, "**** No!"
Even Apple seems to warn against wirelessly extending your network (see: http://support.apple.com/kb/HT4145#) and otherwise strongly recommends a roaming network where Ethernet cable is used to connect two wireless base stations. However, I am in an apartment where stringing together two wireless base stations with Ethernet cable would have an extremely low wife acceptance factor (WAF). I cannot (both contractually and from a skill prospective) hide Ethernet wire in the walls or ceiling. And having visible Ethernet cable running from room-to-room would be unacceptable, especially to the wife.
So what is left? Do you have a Plan B for me? Thanks in advance for your help! -
When is Apple going to fix the problem with slow Time Machine backups with Mavericks?
I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot. This worked for about three days and I am back to very slow backups. It is impossible for Time Machine to back up every hour when it takes six hours to do the back up. I don't want to take hours to re-index with spotlight all the time. I think taking six hours to do an incremental backup is a bit much. I see that there are many people that have this trouble and it all started with an upgrade to Mavericks. The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks. I have wasted more time than I care to. I am think of going back to Windows. I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem. Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.
Allen Thanks for your reply. All I can say is several months ago Time Machine quit working in a reasonable manner. Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data. I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection. In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge. There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem. I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support. I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space. This might be a problem also. However, I am working on a lot of things and like to have a lot of things on my drive. Also the heavily loaded drive has not be a problem in the past. This slow backup business started about three months ago, so something has happen in a very short time period. Now it seems even the procedure that Apple support gave me is not working. Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions. If necessary I will clear out more of my hard drive if that appears to be a solution. The Time Machine drive was recently reformed so I only have a few backups on it. I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time. I run it every few days.
Here is the info from EtreCheck:
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
Disk Information:
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
VIA Labs, Inc. USB3.0 Hub
OWC Elite Pro mini C 1.5 TB
EFI (disk1s1) <not mounted>: 209.7 MB
NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.LaCie.ScsiType00 (1.2.2) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
[kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
[not loaded] com.symantec.kext.confidentialData (1.4f5) Support
[not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
[kext loaded] com.symantec.kext.fw (1.0.3f5) Support
[kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
[kext loaded] com.symantec.kext.ips (1.3.1f7) Support
[kext loaded] com.symantec.kext.pf (4.2.1f7) Support
[not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
Startup Items:
cma: Path: /Library/StartupItems/cma
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Tablet: Path: /Library/StartupItems/Tablet
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.authd.plist Support
[not loaded] com.barebones.textwrangler.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.mcafee.virusscan.eupdate.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[running] com.symantec.avscandaemon.plist Support
[running] com.symantec.deepsight-extractor.plist Support
[running] com.symantec.diskMountNotify.plist Support
[loaded] com.symantec.MissedTasks.plist Support
[loaded] com.symantec.navapd.plist Support
[running] com.symantec.navapdaemonsl.plist Support
[loaded] com.symantec.Sched501-1.plist Support
[loaded] com.symantec.Sched501-2.plist Support
[loaded] com.symantec.Sched503-3.plist Support
[loaded] com.symantec.Sched503-4.plist Support
[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[running] com.symantec.symSchedDaemon.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.lacie.safemanager.daemon.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[failed] com.sogou.SogouServices.plist Support
[running] com.symantec.uiagent.application.plist Support
[running] net.culater.SIMBL.Agent.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.wondershare.mobilegodaemon.plist Support
User Login Items:
GeekTool
SIMBL Agent
QQ
Safari
Calendar
Google Drive
Dropbox
Day One
Dictionary
SymSecondaryLaunch
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 9.5.5 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 4.0.51204.0 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
Video Converter: Version: 4.0.0
AllMyTube: Version: 4.1.0.0
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
QQMail: Version: 1.0.2.0 - SDK 10.7 Support
txftn: Version: 1.0.0.6 Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Flash Player Support
GeekTool Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
MySQL Support
Norton\nQuickMenu Support
Paragon NTFS for Mac ® OS X Support
Pen Tablet Support
Perian Support
TechTool Protection Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
Destinations:
NewMBP-TimeMachine-1.1 [Local] (Last used)
Total size: 1
Total number of backups: 11
Oldest backup: 2014-03-18 15:09:46 +0000
Last backup: 2014-04-29 23:24:28 +0000
Size of backup disk: Too small
Backup size 1 < (Disk used 647.49 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
47% SymAVScanDaemon
7% Finder
7% WindowServer
2% mds
1% NortonAutoProtect
Top Processes by Memory:
385 MB NortonAutoProtect
262 MB mds_stores
180 MB Safari
139 MB WindowServer
115 MB Finder
Virtual Memory Information:
1.15 GB Free RAM
2.87 GB Active RAM
1.83 GB Inactive RAM
1.05 GB Wired RAM
1.02 GB Page-ins
380 MB Page-outs
I hope you can see something that can be fixed. -
Deleting time machine backup files from old time machine disk
I have an external USB HD that USED to be my Time Machine backup disk. I have replaced it with a newer FW HD and use the old one for archiving files, disk images, etc. The old disk still had 100gigs of backup files on it from time machine. To free up space, I thought I'd drag a few months of backups off the old dick into the trash. This worked. But I can't empty the trash. When I go to put the backup folders BACk on the USB disk, I get an error. So they are stuck in the trash.
Any help? Thanks.I have always understood that there is no need to delete backup files from Time Machine. Once it reaches 'full' it begins to delete them sequentially of its own accord.
Good policy to check out Pondini's comments.
http://pondini.org/TM/Troubleshooting.htm
Or type Pondini into Google for a broader selection of his offerings. -
Having issues with my Time Machine backups...
my mid-2009 MacBook Pro seems to be having an issue with time machine.
I have an external, 1TB western digital harddrive that I used for my backups. it's about a year old. last weekend I took the harddrive with me on a trip - I kept it inside it's own neoprene case that was in my backpack for the entire weekend. the drive functioned without issue afterwards for almost a week.
then, last Friday, it wouldn't complete a backup. I wasn't sure what the issue was so I (foolishly) erased the drive and just began again as a new TM. now it's still having issues backing up.
I've tried repairing the disk permissions of my internal drive, and that actually seemed to help the TM complete a backup.
usually it will just stop backing up, and sit there for ages without doing anything. I choose "skip this backup" in order to end it, and then try to force another backup right after. the problem, then, is that it will start but won't do much after it reaches 4kb backed up or 23kb. that's not a typo - it really says kilobytes!!
not sure what the issue is at all, or how I can fix it. I have completed a backup since I erased the drive, but it's doesn't seem to want to carry on with regularly scheduled backups.
is it an issue with the time machine harddrive, or something deeper with my computer? are the backups that I have done safe? as I said, I was able to perform an initial backup after I erased the drive... if I end up replacing this computer, will I still be able to restore from the back up?These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
Help with iTunes Time Machine backups
I just got a MBP for Christmas to replace the 2 MacBooks I had previously (which both died within weeks of each other).
I have 2 time Machine Backups on a Time Capsule and have used one to get this MBP up and running.
I want to get the iTunes data from the other backup and add it into this one as it has stuff that this one doesnt......any idea how I go about it?Hi Drukenhard!
I would suggest that you first make a copy of the source music files for your iTunes Library, either on an external hard drive or just in another location on your internal hard drive, by following this article:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
You will then want to restore the information from the backup that you wish to pull the iTunes Library information from by using this article:
OS X Mavericks: Restore items backed up with Time Machine
http://support.apple.com/kb/PH14111
Then you can import the iTunes Library source files that you copied earlier by using this article, effectively merging your libraries:
iTunes: About the Add to Library, Import, and Convert functions
http://support.apple.com/kb/ht1347
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Time machine backup failed from "Restore" mode
After losing important info, I tried to back-up my entire HD with Time Machine. I used the Restore mode and got the message that the recovery could not be completed twice. The one and only time I really needed Time Machione, it failed completely and left me with a blank HD. Any solutions to get back my ftles etc. I know all of my TM back-ups were done coreectly and I have been usung TM for at least two years. The 1TB ext. HD is nowhere close to full.
Install OS X in Recovery mode. When you reboot, the Setup Assistant will prompt you to transfer the data from a Time Machine backup. Try that.
-
How can recover a Time Machine backup deleted from my time capsule?
I made a Time Machine backup from my Time Capsule. Yesterday I entered to my Time Capsule to deleted some files and I made a mistake and deleted my backup time machine and empty the trash of my computer. Is it posible recover that Time Machine Backup? Thank you very much.
For most users, it is not possible to retrieve a file that has been deleted this way.
In order to do so, you would have needed to power off your Time Capsule immediately after the file was deleted. Then, you must open up the Time Capsule and remove the hard drive, place it in a special enclosure, and use special software to try to retrieve the data.
Even if you do this, there is no guarantee that you will be able to retrieve the file. -
Hi everybody...
I need to backup my complete history of emails. I have a time machine backup disk I used in a powerbook intel, second generation with Leopard OS. Now I have an Imac of 24 inches, with Snow Leopard OS. Can I use that backup disk (TM) to put the mails that used to be in the powerbook into my IMac?
My original powerbook is broken, so I cant do anything there...You should be able to find and restore emails that were on the old Mac via Time Machine. Emails that were on the server, not the Mac, won't be there, of course.
See the blue box in #15 of Time Machine - Frequently Asked Questions. -
I need a little help. I changed the name of my imac to reflect it's new location, but inadvertently, when I saved the change, the system unchecked the "allow this account to administer the computer" so now I can't make any changes.... I tried to reinstall the OS, but it wants me to go online while installing and use my apple id, but this is not my iMAC, so I don't want to use my account. Also, I am working in a building that will not allow me network access until I authenticate, which can't be done unless I open the browser first. So I'm stuck at this point. I can't even restore a time machine backup that I have because it gives the error message that the system encountered an error. Any suggestions?
Ask the admin/owner to sign in.
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