Authentication and Debugging not working -- since Saturday, July 12

Hi everyone,
Since Saturday (July 12), the iTunes U launcher that my institution uses (a Moodle block) has ceased successfully authenticating users. From all the looking I've done, nothing has changed from our side, although I am having to do the investigation remotely, and can only be about 95% certain of that so far.
I'm also not able to use the debug string to see what credentials are being sent to iTunes U, because there appears to be no difference in the launcher process, whether debugging is enabled or not.
Is anyone aware of any changes or glitches in the system in the last few days? Any information at all will be very greatly appreciated.
-JR

Woolamaloo lives to help with such problems. Woolamaloo is an application specifically designed to access your iTunes U site without any CGI, BlackBoard or Moodle building blocks, etc. It accesses your site directly ... using any credential you supply. In effect, you can use it to "be" any user at your site. It can even show you Apple's debug webpage (if you want to see it). You can use Woolamaloo to verify that your site is not working ... or that it is and you have a local problem. You can find out and download the app here:
http://itunes.uic.edu/Woolamaloo.html
It comes in both a Windows and Mac OS version (though I admit to having a Mac OS X bias).

Similar Messages

  • Drag and Drop not working since last software update

    Drag and Drop not working since last software update - this is occuring on Outlook for the mac and I just tried moving  an icon on the doc and the same thing occured.  YOu can drag but the items will not drop.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Everytime i plug my iphone into my computer it says device not recognized i was syncing my phone and it got interupted and has not worked since i have iphone 4 with 4.1 software lol what can i do to not lose everything

    Everytime i plug my iphone into my computer it says device not recognized i was syncing my phone and it got interupted and has not worked since i have iphone 4 with 4.1 software lol what can i do to not lose everything

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • IMessage on iPad and Mac not working since 9/9/14

    Hello!
    All of a sudden, iMessage stopped working since 9/9/14. So here is the weird thing. It is working on my iPhone 5S, BUT I cannot send any iMessages to my mother in Austria. The weird thing is, my mother still can send iMessages to other friends, just not to me, not even on my iPhone. The other weird thing is, i cannot send any iMessages anymore on my Mac or iPad. It says on my Mac that ".... XXXXXX is not registered with iMessage", while I can send an iMessage from my iPhone 5S without any problems to that number.
    So I tried EVERY trick in the book: Restart, logging out everywhere, Cmd+alt+p+r reset, resetting Mac, resetting iPhone and iPad, nothing worked (so please do not tell me anything with logging out and back in, resetting etc., I appreciate any help, but I already did this in any possible combination).
    Clearly, there is something wrong with the iMessage servers. What else can I do?

    Messages app on MacBook will receive but not send

  • Machine authentication and MAR not working.

    Hi, I'm using ACS 4.1.23 with MS AD for authentication in a wireless network environment. Users connect to one of the (Suppliers and Employees) SSID's and based on group authorization in AD are allowed to access. The SSID to the Employees network has an additional policy: only registered hosts in AD are allowed. For authentication is the standard MS supplicant used with PEAP-MSCHAPV2 configured.
    According to the Cisco documentation ACS supports Machine Authentication and in combination with MAR, authenticated hosts required before user authentication, is possible.
    BUT, it doesn't work. I do see successful host and user authentication, but the MAR policy doesn't kick in when a user authenticates without host authentication. I was able to turn debug logging for the CSAuth service, giving me the extra information in the AUTH.log.
    I have no clue what is missing or how to troubleshoot from this point on.
    Has anyone got this setup working or help me a step further ?

    Found it !
    Within the MAR configuration, the "host/" definition is required for ACS to identify hosts.
    ACS has the worst GUI of all software I know of ... :-(

  • I cannot print wirelessly to an Epson 810 from a MacBook Pro (2010). Stopped working with version 4 and has not worked since. Prints fine to Safari, Chrome, and all other programs. Resetting didn't help.

    Prints fine with other browsers and programs. Works with my wife's MacBook Pro.

    Took it to Apple Genius, they told me it was my memory (incompatible)
    Believe the first one.  No one RAM test will reliably indicate RAM is bad.   Once indicated, it has to be replaced.
    You have to get RAM made for the mid 2012 13" MacBook Pro.    Just because it says it 4GB of 1600MHz DDR3 memory does not mean it is compatible with your Mac.  You have to buy RAM for Macs with lifetime warranty, that is not ValueRAM, and says the model and its time frame within the year that it was released, and its model number when buying RAM.  Both http://www.macsales.com/ (OWC) and http://www.crucial.com/ sell RAM in that means of attributing what kind of RAM it is.
    I ran an internet-based free diagnostic tool and it showed that my hard drive did have bad parts (corrupted? possible to fix or not?) and it was acting irregularly...
    What tool?  Some are known to damage software components of drives.  Especially any that address system cache.

  • Google search and images not working since last night on my macbook air and iPad, how to fix?

    Google search and images stopped working last night on my macbook air and the ipad. Any idea why or how to fix?

    Restart the router.
    Restart the computer.
    Restart the iPad.
    Best.

  • Bluetooth and Isight not working since upgrade to Mountain Lion

    Hello,
    I have a mid-2010 MBP running OSX 10.8.2.
    Ever since upgrading to Mountain Lion, My bluetooth and iSight both have stopped working.  I have tried the clear the SMC numerous times. Mostly it does not have any effect. However, a couple of times, it has restored service to the iSight and the bluetooth, but as soon as I reboot the machine they are back to being disabled. Sometimes they become available without my resetting the SMC and for seemingly no reason. I have also replaced a couple of different kext files: Apple_iSight.kext and AppleUsbVideoSupport.kext with known good ones. I also Verified and Repaired on the disk. In this case, permissions issues were detected and repaired, but without fixing my original problems.
    I would like desperately to resolve this without buying a new disk and doing a fresh install of OSX Lion. I would definitely NOT go back to Moutain Lion in this scenario. But I don't know what do next. I don't see many posts on this subject and those I have seen do not offer much hope. I know I am not the only one suffering with this, but I don't think Apple is addressing the problems, because they may not be pervasive enough right now.
    If anyone has found a way to resolve this permanently, please share with me. I would like to roll back to Lion, but can't do that either.
    Can anyone help me out?
    Thanks,
    Brad.
    <Edited by Host>

    This is likely a conflict with some 3-rd party s/w you have on the MBP but not the other two computers. Have a look in here
     > System Preferences.. Users & Groups | Login Items
    Is there something in here that's not in the same list on the other Macs? If so, try removing it and restarting your computer. If that solves the problem, try contacting the developer to see if there's an update.
    If that doesn't solve the problem, go through your other 3rd party apps and look for updates on all of them. One of them is stopping your mouse from working properly.

  • "cut and paste" not working since lion download

    Since downloading Lion, when I go to paste something I've cut into another doc, nothing happens.
    I can cut and paste from email to email, but not from doc to email.
    Any suggestions?

    1. Open Disk Utility and repair the permissions
    2. Go to Finder, press Option key, select Go > Library, open Preferences and delete com.apple.dock.plist
    3. Read > http://www.reedcorner.net/understanding-upgrade-nightmares/ (Thomas)

  • I just want to crop my photos! Preview and iPhoto not working since upgrading.

    I just upgraded to OS X Yosemite, and since doing so the edit function on Preview is non-selectable and iPhoto won't save any of my edits!? Please help this is an urgent requirement! I'm not interested in upgrading to the new Photos app - I've head terrible things about it.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • Imessage and FaceTime not working since ios8 update

    HI I can't log in to iMessage or FaceTime since updating to ios8. Keeps saying could not connect please check your network connection. Has anyone had this problem and knows how to fix it?

    Hi there Hyndisa,
    I would recommend taking a look at the troubleshooting steps found in the article below. 
    iOS: Troubleshooting FaceTime and iMessage activation
    -Griff W.

  • Mac running slow and Mackeeper not working since 10.9.2 installation

    Why is my MacMini2 running slow after installing Mavericks?  Why is MacKeeper no longer available?

    That is rather hard to believe. Just look around these forums. MacKeeper has destroyed, or at least made many systems practically unusable.
    It's no longer available in the App Store because it's been pulled. And for good reason. Remove MacKeeper and never use it again. Depending on how old your copy is, it may not be at all easy to remove.

  • Toonz Help!  Burning hangs and will not work since upgrade...

    When I burn a playlist, iTunes checks the playlist and then just hangs up...nothing happens after that.
    Here's my config:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    IBM 67932HU
    iTunes 7.0.1.8
    CD Driver 2.0.6.0
    CD Driver DLL 2.0.6.0
    LowerFilters: PxHelp20 (2.0.0.0), cdrbsdrv (7.5.0.0),
    UpperFilters: GEARAspiWDM (2.0.6.0),
    Video Driver: ATI Technologies, Inc. RAGE XL PCI\1002-4752-27-1002-8008
    IDE\DiskIC35L040AVVA07-0______________________VA2OA52A, Bus Type ATA, Bus Address [0,0]
    IDE\DiskST3250820A_____________________________3.AAD__, Bus Type ATA, Bus Address [1,0]
    IDE\CdRomNEC_DVD_RW_ND-3550A____________________1.05___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    D: _NEC DVD_RW ND-3550A, Rev 1.05
    Audio CD in drive.
    Found 15 songs on CD, playing time 57:05 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 02:41:40
    Track 3, start time 06:07:20
    Track 4, start time 09:34:12
    Track 5, start time 10:20:12
    Track 6, start time 14:27:50
    Track 7, start time 17:07:02
    Track 8, start time 21:03:52
    Track 9, start time 25:14:17
    Track 10, start time 29:37:30
    Track 11, start time 34:39:62
    Track 12, start time 36:22:35
    Track 13, start time 40:52:70
    Track 14, start time 46:11:22
    Track 15, start time 50:44:00
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 16 24 32 40 48.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: Memorex 52MAXX 3252AJ on -128(0xffffff80) media at speed 0X.

    no answer

  • Home sharing on apple tv not working since upgrade to yosimite

    home sharing with my Apple TV (gen 3) and iMac not working since upgrading iTunes (12.0.01.26) and installing Yosemite (10.10) on my iMac (2008).
    everything worked fine before this!

    Hey stephenfromdominion,
    Thanks for the question. I understand that you are experiencing issues with Home Sharing after upgrading to OS X Yosemite. For troubleshooting information, check out the following resource:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Thanks,
    Matt M.

  • Where can i exchange my not working iphone bought in Switzerland (on july 12, 2012.) that just turned off and not working since. In croatian store they don't want to give me replacement phone!!!!

    I have bought iphone 4s on July 12, 2012.in Zurich in offical Apple store (Glattzentrum) and after one and a half months it just turned off and not working since. I tried three charges and nothing (it detects that charger is on but it cannot be charged). So now I have a not working phone only two and something months after purchase. But the problem is that in Croatia we have two apple reseller stores and neither don't want to exchange it, although is under warranty!!!! The closest stores are 250 km from Zagreb...Of course I have contacted Apple store in Zurich but they told me to come in Switzerland or to send credit card data for receiving new iphone, the problem is I don't have credit card with 700 euro on it!!!! what to do?? who to call ??? where to get replacment device cause this is disaster???? I wanted to buy ipad but after all this I doubt to do so...I have not working Iphone payed around 700 chf or 800 usd and cannot change it in my country, is it possible for such vast organization like apple that this things can occur????? So much for customer support

    “the EU is considered one country for warranty purposes“
    Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
    Some how you need to get your phone back to Switzerland.

Maybe you are looking for

  • Is ther a FM to get the open order qty for a particular material &salesorg?

    Hi experts,                 I have requirement to find the open order qty for a given sales org (plant will be even better ) and material in my report. I do not want to use the standard tables as i need to fetch all records without any time restricti

  • XML message transformation in each step of XI

    Hello, I was wondering if there is already any article that shows the XML transformation happening in each of the major steps of a XI transaction. I am new to XI and thought this would give me in-depth understanding how a XML is getting transformed a

  • [kde]Gamin doesn't work sometimes.

    Hi all! I've read arch wiki and found, that gamin is lighter and better than fam. But after installing gamin dolphin do not show actual file system content. If I  move a folder it doesn't show it until manually refreshing (or by F5).  Sometimes it is

  • MyBook Thunderbolt Duo for timemachine backup and external storage of photo library with Raid

    Hi, I've recently updated my MacBook Pro to a new model and have therfore moved to a smaller SSD internal storage.  I was thinking of buying the Thunderbolt Duo to use as a time machine backup and for working storage.  What I was wondering was if I c

  • MacBook Pro 10.8.5 not allowed to install server software - needs 10.9.

    Brand new MacBook Pro updated software to 10.8.5 but will not let me install server software because it says I have to update to 10.9.  I don't see how to do that anywhere.  New Mac user Thanks for any help. This is a new laptop I am helping setup fo